-
Date:
Thursday, 30 May 2013 -
Duration:
1 day -
Location:
Toronto Congress Centre, North Building, Toronto Congress Centre,
650 Dixon Road, Toronto, Ontario M9W 1J1 -
Attendance:
In-person
At Cisco we believe in your vision made possible. We focus on creating solutions that allow the technology ideas that you dream up, to become a reality. Join us at Cisco Connect, Canada’s leading IT and thought leadership event. At Cisco Connect you can:
With presentations by: Visit our Tomorrow Starts Here Wall in the World of Solutions exhibition which showcases the latest Cisco technologies:
Register Now. We hope to see you there! |
Day At-a-Glance: Thursday, 30 May 2013
Harness the best out of the day: build an agenda around your own interests, and find every opportunity to join and converse with your colleagues, Exhibiting Partners, Cisco Experts and Executives.
In addition to the event's main features, click here for details of breakout sessions offered during the day. We encourage you to book your sessions through the Schedule Builder tool while registering for the conference. Or with your user name and password, you may return to your online registration record and add to or amend your personal schedule up until May 15th.
Seats in breakout sessions are on a first- booked, first-confirmed basis.
Learn about Cisco's newest solutions in our Technical and Business breakout sessions.
- CxOs, Senior Management and IT Directors should take full advantage of Cisco's Business Vision and Thought Leadership sessions.
- Network Engineers will gain in-depth knowledge from our educational technical sessions.
Please know that space at breakout sessions is confirmed on a first-booked, first-confirmed basis.
We encourage you to sign-up for your preferred sessions as you register. You can also return to the registration site as often as you wish to build/amend your personalized agenda throughout the open registration process.
New to the program this year:
- IPv6 Techtorial hands-on session, space is limited to 30 registrants on a first come first book basis.
- SDN Techtorial hands-on session, where you can take part in an in-depth study of the Cisco ONE framework.
| Time | Techtorial | Co-Presents & Business | Data Center | Collaboration | Borderless Network | Service Provider | X-Architecture |
| 11:00 AM to 12:30 PM | None | Cloud Collaboration Services Delivered with HCS
BYOD Transforming the Enterprise |
UCS System Architecture
Cloud Strategy Methodology |
Cisco Pervasive Conferencing where Voice, Video and Web Meet
An Oversight or a New Customer Phenomenon, Getting the Most Out of Your Contact Center |
Innovations in Switching | Advanced Topics and Future Directions in MPLS
Mobile Transport Evolution with Unified MPLS |
Data Center Security |
| 1:30 PM to 3:00 PM | IPv6 – Hands-On Lab SDN Hands-on Lab |
The New IT – Empowering Your Next Generation Workforce | Cisco's Cloud Ready Infrastructure
End-to-End Data Centre Virtualization Data Center, Private Cloud / IT transformation |
Deploying WebEx Between Cloud and On-Prem for Canadian Customers
Architecting Impactful Visual Collaboration |
Converged Access Introduction & Architecture
Deploying Next Generation Firewalling with ASA-CX The Right Wireless Architecture for You |
Cisco Prime for IP NGN | None |
| 3:30 PM to 5:00 PM | IPv6 – Hands-On Lab SDN Hands-on Lab |
The Evolving Data Centre - Past, Present and Future | Mobility & Virtualization in the Data Center with LISP and OTV Fabric Innovations for the World of Many Clouds Deploying Applications in Today's Network Infrastructure |
Best Practices for Migrating Previous Versions of Cisco Unified Communications | Advanced Web Security Deployment Wireless Feature Update |
The Future of Video WiFi - Mobile BNG Offload Deployments Software Defined Networks (SDN) for Service Providers: A Practical Approach |
Deploy & Manage BYOD and VDI Services |
Keynote Speakers
Nitin Kawale, KeynotePresident of Cisco CanadaNitin Kawale is President of Cisco Canada, responsible for all aspects of its operations including sales, marketing, finance, distribution, and services. Cisco Canada employs more than 1,200 people and is a leading operation for Cisco as well as a proving ground for many of the company's most advanced and innovative technologies. Kawale has been an integral part of Cisco since 1995 and has served in a number of key local and international roles. His previous Cisco positions include Worldwide Sales, Strategy and Planning, where he developed and executed strategies around key issues facing the worldwide sales force. He was also the head of sales and operations for the Global Mobile Vertical team of the Worldwide Service Provider Group, where he developed and executed the global industry-specific strategy for one of Cisco's fastest growing businesses. Kawale is a prominently featured keynote speaker and panelist at many leading IT industry and business events. He serves on the board of directors for the Holland Bloorview Kids Rehabilitation Hospital in Toronto and is a member of the Canadian Council of Chief Executives. In 2011, Kawale was named Corporate Executive of the Year by the Indo-Canada Chamber of Commerce. Kawale holds a bachelor of applied sciences degree in engineering science from the University of Toronto. 
Carlos Dominguez, KeynoteSenior Vice President, CiscoCarlos Dominguez is a Senior Vice President at Cisco Systems and a technology evangelist, speaking to and motivating audiences worldwide about how technology is changing how we communicate, collaborate, and especially how we work. Carlos gives humorous, highly-animated presentations full of deep insight into how technology, and the right culture, can create winning companies. Drawing from his 20 years at Cisco, he talks about how technology is changing the rules of business and how to not get left behind. Carlos addresses many questions about collaboration including what motivates people to collaborate, how to establish rewards for collaborating, how to find the right experts both inside and outside your company, and how to keep people coming together - online and in person. Carlos is a member of the prestigious CDC Foundation which connects the Centres for Disease Control and Prevention (CDC) to innovative ideas and expertise from outside partners. He is also a board member at the Institute of Large Scale Innovation (ILSI) which is a group of international leaders who use innovation to help solve complex global challenges. Before his current role, Carlos ran Worldwide Service Provider Operations for three years, and previously was Vice President for U.S. Service Provider Sales. Under his leadership, Service Provider grew from $500 million to $2.5 billion. Prior to that, he led Cisco's Enterprise line of business in the northeastern U.S. where he established Cisco in strategic markets such as financial services, media, government and pharmaceuticals. He lives in New Jersey and prior to Cisco, held management positions at Timeplex, Inc. in Woodcliff Lake, New Jersey, and at New Jersey Bell/Bell Atlanticom. Business Speakers and Co-Presenters
Dan HansonTechnical Marketing Manager, UCS in DC, Cisco.Dan Hanson is a Technical Marketing Manager for the Unified Computing Systems within the Data Center Group inside Cisco Systems. He is the author of numerous papers and design guides relating to networking and storage aspects of Server Virtualization with multiple hypervisor platforms, Unified Computing System architectures, Server integration into corporate data center infrastructures, Software Defined Infrastructure, and multiple foundational technologies including FEX technologies and FCoE. Dan has recommended designs and engineered the deployment of multiple hosting corporations Virtual Private Data Center and Cloud efforts. These efforts included deployment and integration to various orchestration platforms (commercial and private) that encompassed not only Compute, but transport, security, rapid scale-up/scale-down, monitoring, SLA enforcement, multi-site and other technologies. Dan is a 12 year Cisco veteran, and 13+ year CCIE. CCIE #4482 
Sheila B. JordanSenior Vice President, Communication and Collaboration IT, Cisco Systems Inc.Sheila Jordan is senior vice president of Communication and Collaboration IT at Cisco Systems, reporting to CIO Rebecca Jacoby. Since joining Cisco in 2005, she has assumed increasing leadership responsibilities within the IT organization and was promoted to her current position in November 2011. Today Sheila is responsible for delivering and integrating key IT services that touch Cisco's global workforce. Her goal is to drive productivity and a superior, holistic end-user experience for all employees through an integrated architectural approach. She oversees a worldwide team of more than 500 IT professionals. Within her purview are the following areas: Collaboration Platforms Communications, Collaboration and Mobility Services She also oversees Unified Communication (UC) and Video Services, which encompasses overall video strategy and all associated technologies for UC and video services, UC and video conferencing, video sharing and streaming, and deployment and operations across the company. Sheila's focus is on delivering integrated solutions for Cisco employees with products and technologies developed by Cisco's Emerging Technologies, Voice Technology, and Collaboration Software organizations. User Experience and Support She plays a key role in Cisco's corporate governance by co-chairing the Communications and Collaboration Board, and Workforce Experience Board. She has been recognized internally at Cisco with the 2010 Executive Sponsor Catalyst award for her leadership and commitment in developing successful relationships with customers, including several Fortune 100 companies. In addition, Sheila was named by CIO Magazine as "One to Watch" in 2011. She is a frequent Cisco speaker and spokesperson on the topics of collaboration, the "consumerization" of IT, effective IT design, and IT as a service organization. Her perspective on Cisco's collaboration initiative is included in the business book, "The Transformational CIO: Leadership and Innovation Strategies for IT Executives in a Rapidly Changing World" by author Hunter Muller. Sheila joined Cisco from Walt Disney World in Orlando, Florida, where she was senior vice president of Destination Disney. A key architect of the strategic planning process, she was responsible for delivering profitable growth. She was instrumental in integrating marketing, sales, and services across the organization as Disney transformed its business from a product-centric to a guest-centric organization. Sheila has previously served as the co-chair of the South Bay (San Jose, CA) chapter of the March of Dimes "March for Babies." In this role, she led a fundraising drive that generated more than $1.5 million with approximately $500,000 raised from Cisco alone. She holds a Bachelor of Arts degree in accounting from the University of Central Florida and an MBA from Florida Institute of Technology. 
Thabang MashologuSenior Manager, Unified Communications Marketing, Allstream.As Senior Manager, Unified Communications Marketing at Allstream, Thabang Mashologu leads a team responsible for developing and delivering innovative cloud and on-premises Unified Communications services, including Hosted Collaboration, Voice Virtualization, Mobility and Telepresence. His team also works closely with OEM partners to proactively manage programs, backend funding, certifications and customer satisfaction. Prior to his current role, Thabang held increasingly senior R&D and marketing positions at Nortel Networks, PMC-Sierra and Bell Canada. Thabang holds degrees in Physics and Electrical Engineering from Simon Fraser University and Carleton University, respectively. Thabang also holds an MBA from the University of Ottawa. 
Walter MironDirector of Technology Strategy, TELUS.Reporting to the Chief Technology Officer as the Director of Technology Strategy, IP/MPLS and Optical Standards, Walter Miron leads a team of Engineers responsible for developing strategies that lever technology to better serve our residential and enterprise customers. Working closely with marketing, Walter and his team call on their experience in the development and introduction of new technologies to provide stewardship of our business services and data networks technology roadmaps. Since joining TELUS in 1997, Walter has served in increasingly senior roles in Operations, Fulfillment, Planning and Service Development. In the late 90's and early 2000's, Walter developed and led teams through the expansion of service into Central and Eastern Canada. He has participated in Merger and Acquisition activities, corporate development projects and cross-functional teams designed to rapidly expand TELUS' reach and market share. Most recently, Walter developed and primed a process to provide customized services to our top tier enterprise customers. Walter frequently represents TELUS in external speaking engagement with our Enterprise customers at industry conferences, and in working groups. Walter has 20 years of experience in telecommunications, having worked in Enterprise networking in the retail, public sector, non-profit and more recently, service provider sectors. Prior to joining TELUS, Walter designed networks for large enterprises and service providers in Canada and the US, and consulted on Network availability, redundancy, and quality assurance issues. Walter studied Systems Analysis and Design at Centennial College in Toronto where he and his family now reside. 
James H. RobshawIT Director, US and Canada Theatre, Cisco Systems Inc.Jim Robshaw serves as IT Director responsible for the US and Canada Theatre. Robshaw is the Business Relationship Manager for IT and the executive responsible for gathering business requirements and structuring long term IT services. Robshaw also spends time with customers sharing best practices and lessons learned around Cloud Computing, Hosted Services, Data Center and Web 2.0 Social Software for the enterprise. Robshaw has been with Cisco for more than ten years. Most recently he drove the web 2.0 social media software deployment for Cisco IT. Previously he was call center strategist at Linksys after its acquisition by Cisco, where his role involved restructuring the call center environment from a technology and business perspective. Earlier he built a team responsible for implementation and documentation of early deployments of voice and video technologies within Cisco so that Cisco's best practices and lessons learned could be shared with sales account teams and customers. Previously, he led a cross-functional team responsible for deploying the IP Telephony architecture environment within Cisco, converging the company's data and telephony environments while preparing for video applications. Prior to Cisco, Robshaw spent 12 years at United Parcel Service, where he held various strategic networking management roles and was involved in building the shipping company's large, complex network. Projects he worked on included data center builds, RFID technology, cellular wireless, private Frame Relay networks, and call center applications. Robshaw holds a bachelor's degree in management and marketing from Felician College and a master's degree in business administration from Centenary College. Robshaw is on the board of directors for Sica Wealth Management and Flat World Hope. 
Tom WilburnVice President, Global Unified Access Sales, Cisco.Tom Wilburn is Vice President of Global Unified Access Sales for Cisco. In this capacity, Wilburn is responsible for Sales in Cisco's mobility portfolio spanning wireless LAN controllers, access points and a range of innovative software and services, which together accounts for $1.8B in annual Cisco's revenues. In partnership with Engineering and Marketing, he helps drive and shape Cisco's mobility strategy and direction. Tom has led specialist sales and engineering teams in North America, and is now responsible for the global "Go to Market" activities for Mobility, as part of the Borderless Network Architecture sales organization. Earlier he served as Vice President of Worldwide Sales at Airespace where he lead worldwide field operations for the market leader in controller based enterprise WLAN systems. Wilburn came to Cisco through the acquisition of Airespace in 2005. Wilburn has almost 3 decades of experience in the networking industry, focusing on driving growth and market development strategies for advanced technologies. Previously he has also held executive positions at CrossComm and Xylan, each of which he joined while private startup ventures, and subsequently helped lead through successful public offerings and growth. Following Xylan's acquisition by Alcatel, Tom served as Senior Vice President and General Manager of Alcatel's North American Enterprise Business. In this position he was responsible for the sales, marketing and support of the company's data networking and enterprise telephony products. Tom is a graduate of the College of William and Mary with a BA in economics, and has done graduate study at the George Washington University in Sales and Marketing Management. |
Main Conference Pass – Thursday 30 May 2013
Your Conference Pass provides full access to the entire day's offerings: Keynote, World of Solutions (showcasing Cisco and Cisco Partner demos and solutions), a variety of Technical and Business Breakout Sessions, Breakfast/Lunch/Coffee Breaks, Evening Reception, and free Parking.
PRICING STRUCTURE
| Rate | Conference Pass | Valid Dates |
|---|---|---|
| $ 129 | Individual Registration Early Bird | 19 February to 11 April |
| $ 179 | Individual Registration Standard Fee | 12 April - May 29 |
| $ 179 | Individual Registration – On site (Credit Card only) | 30 May |
$ 645 $ 895 |
Group Pass using 10 Cisco Learning Credits Group Pass Early Bird – Buy 5 get 7 Group Pass Regular – But 5 get 7 |
Learning Credits valid until 30 May 19 February to 11 April 12 April to 29 May |
| 2 CLCs | Cisco Learning Credits - at any point in the pre-registration cycle |
Learning Credits must be valid and current until 30 May 2013 |
Note: All prices are in Canadian Dollars, include HST, and are per person.
Purchase & Payment Policy
All individual registrations must be made by providing a valid credit card number (AMEX, Visa, Master Card), or two valid and current Cisco Learning Credits. You will be prompted for the Sales Order Number during registration. Learning Credits will not be accepted at onsite registration.
Group Passes: A group pass is available to a company/organization that wishes to send five or more employees to Cisco Connect. This pass covers the purchase of a minimum of five (5) passes together, using a single Credit Card. You pay for 5 passes and get 7 passes. You may also use 10 Cisco Learning Credits to purchase a Group pass.
- To purchase a group pass:
- On the REGISTRATION page, click on the link: Group Pass Discounts are Available
- Next, Click on the link within the pop up message
- You will be prompted to enter your email address , credit card information and submit the request
- Once the request is processed, an email will be sent to the requestor's email with seven unique access codes and the event's formal Registration URL. Please share the codes and URL with each of the selected employees to complete the online registration. Protect the codes with caution as you would cash.
- Or, go directly to http://www.regonline.com/Register/Checkin.aspx?EventID=1198921 to process your payment for a group pass.
Payment by Cisco Learning Credits:
Cisco Learning Credits can be used to pay for a Cisco Connect Full Conference Pass. Credits must be valid until and including 30 May, 2013. Please note: Learning Credit purchases are non-refundable. Invalid or expired Learning Credits will keep a registration in PENDING status until a valid Learning Credit is submitted and processed.
To pay with Learning Credits, please select payment by Learning Credits upon registration. You will be prompted to input your Learning Credits Sales Order Number and extension if applicable. Once the Learning Credits have been validated by Cisco, your payment status will be updated accordingly. Learning Credits may take up to one week to process, please be aware of your Sales Order expiration dates.
For questions regarding Cisco Learning Credits, contact your Team Captain, reseller, Cisco Account Manager or send an email to: lcmt_pm@cisco.com
Cancellation Policy
Cancellations must be received in writing to ciscoconnectcanada@cisco.com according to the following schedule:
| Cancel Dates | Refund Amount |
|---|---|
| Through April 12 | Full Refund |
| April 13 – May 10 | 50% Refund |
| May 11 or later | No Refund |
NOTE: Cisco Learning Credits are non-refundable
Conference Pass Substitution Policy:
If you are unable to attend Cisco Connect 2013 after registering, a substitution from the same company is permitted at no charge. Please submit substitution notification to ciscoconnectcanada@cisco.com. Notification must be received in writing by Friday, May 24, 2013. For substitutions after the deadline, please bring written notification to the onsite Cisco Connect Registration Desk at the Toronto Congress Centre.
Platinum Sponsor
Allstream 
Allstream is a Canadian leader in IP communications and the only national provider that works exclusively with business customers. We leverage our nationwide high-performance network to help businesses of all sizes unify the many ways they connect. Our innovative solutions help businesses serve their customers better, improve efficiency and productivity, and maximize payback on communications and IT resources.
Telus
For more than 100 years, TELUS has been delivering innovative telecommunications solutions to Canadians. Our dedication to improving the lives of Canadians has helped us spread our roots from British Columbia and Alberta to become the country's second largest telecommunications company.
Today, TELUS is unleashing the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move. We provide a wide range of communications products and services including data, Internet protocol (IP), voice, wireless, entertainment and video.
Gold Sponsor
Bell
BCE Inc. is Canada's largest communications company, with the Bell and Bell Aliant brands providing a comprehensive, innovative suite of broadband wireless and wireline communication services to residential and business customers across Canada. Bell Media is Canada’s premier multimedia company with leading assets in television, radio and digital media, including CTV, Canada’s #1 television network, and the country’s most-watched specialty channels.
For BCE corporate information visit BCE.ca. For Bell product and service information, visit Bell.ca. For Bell Media, visit BellMedia.ca.
EMC
EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset – information – in a more agile, trusted and cost-efficient way.
FlexITy Solutions
FlexITy Solutions is an award winning service provider of voice, data, converged and managed services throughout Canada. As a Cisco Gold partner, FlexITy’s approach aligns best practices with its industry acumen to deliver unprecedented results. FlexITy offers Unified Communications and Collaboration as-a-Service (UCCaaS) , a full spectrum of Managed Services and Advanced Data Centre integration. Through proven results, FlexITy is one of the fastest growing service providers with an ability to deliver projects globally. www.FlexITy.com
Silver Sponsor
Blackberry
BlackBerry products and services have changed the way millions of people around the world stay connected. With the launch of BlackBerry® 10, we have re-designed, re-engineered and re-invented BlackBerry to introduce a new mobile experience to our global community of BlackBerry users. The BlackBerry product line includes the BlackBerry® PlayBook™ tablet, award-winning BlackBerry® smartphones, software for businesses and accessories.
Hitachi Data Systems
Hitachi Data Systems, Cisco and VMware are proud to introduce Hitachi Unified Compute Platform, a Converged, 360 degree approach to virtualization, leveraging the leading edge strength of Hitachi’s VSP (Virtual Storage Platform), Cisco’s UCS and VMware Vpshere. Combined, this solution offers the highest performance, availability and efficiency in the industry that enables companies to create a simple, flexible and cost-effective solution for in-house deployment of your virtualized data center architecture.
OnX
OnX Enterprise Solutions is a global enterprise data center solutions provider that designs, builds and manages complete data center environments comprised of today’s best technology offerings. We are focused in four core areas – Cloud & Managed Services, Technology Solutions & Professional Services, Digital Application Services, and Hardware & Software Solutions.
Panduit
Panduit is a world-class developer and provider of leading-edge solutions that help customers optimize the physical infrastructure through simplification, agility, and operational efficiency. Panduit’s Unified Physical InfrastructureSM (UPI) based solutions give enterprises the capabilities to connect, manage, and automate communications, computing, power, control, and security systems for a smarter, unified business foundation. Strong relationships with technology leaders complemented with its global staff and unmatched services and support, make Panduit a valuable and trusted partner.
Softchoice
As a leading North American provider of technology solutions and services, Softchoice combines the efficiency and reliability of a national IT supplier with the personal touch and technical expertise of a local solutions provider. Softchoice’s holistic approach to technology includes solution design, implementation, cloud and asset management services, as well as access to one of the most comprehensive and cost-effective technology distribution networks in North America.
Conference Sponsors
Intel
Intel delivers leading foundational technology that improves your ability to optimize, scale, and better secure your server, network, and storage infrastructure. For more information about how Intel® technology is enabling cloud computing usage models that synergize compute power, networking, storage, and security solutions, please visit Intel.com/datacenter.
Jibestream
Jibestream, a global Cisco Cisco Developer Network (CDN) partner, helps people search and retrieve information in public spaces using digital technologies. Jibestream is an industry leader in emerging technologies and has recently been named the 2012 winner for Canada’s Most Innovative Information Technology Company awarded by Canadian Innovation Exchange.
Long View Systems
Long View is one of the most powerful IT solutions and services companies in North America with offices across the continent. With a clear focus on combining business and technology in key areas such as Cloud, data center infrastructure, user support, and IT outsourcing, Long View is able to define and customize what the future of IT looks like. Innovative, flexible, cost-effective, and business focused… that’s Long View.
Savvis
Savvis, a Centurylink Company, is a global leader in cloud infrastructure and hosted IT solutions for enterprises. Proven cloud ready solutions are available on Canadian soil and seamlessly integrate to support hybrid solutions leveraging Savvis' managed hosting, colocation, and network services.
Bronze Sponsor
Advanced Knowledge Networks
AKN has been a leading provider of Private Wide Area Network and Managed IT Solutions to Canadian businesses for over a decade. Our corporate vision is to establish the standard for fully integrated IT solutions that are as reliable and simple to use as turning on the lights. AKN’s end-to-end cloud infrastructure solution, which includes user desktop, voice, private network and data centre, frees you up so you can focus on your business.
Atlantis Computing
Atlantis Computing, winner of the prestigious Best of VMworld and Best of Citrix Synergy awards, addresses the challenges of storage-intensive applications in private and public clouds: performance, cost and the ability to scale-out on demand. Atlantis ILIO software complements virtualization solutions from Citrix, Microsoft and VMware to optimize the use of data center storage by virtualized desktops and servers to automate large scale deployment and management, and lower implementation risks.
CDW Canada
CDW Canada is a leading provider of technology solutions for organizations in the public and private sectors. As a trusted advisor, CDW Canada provides a single destination for organizations to research, inquire and purchase technology solutions. Customers benefit from one-on-one relationships with knowledgeable account managers backed by a team of certified IT specialists. Through successful partnerships with more than 350 leading manufacturers, CDW Canada draws from a comprehensive selection of products to help customers find the best technology to meet their business needs.
Cisco Capital
Cisco Capital provides financing to channel partners and end-user customers. Its primary mission is to profitably enable sales and growth with financial solutions to promote Cisco product offerings.
The Cisco Networking Academy Program
Every year, the Cisco Networking Academy program teaches hundreds of thousands of students worldwide the skills needed to build, design, and maintain, networks—improving their career prospects while filling the global demand for networking professionals. With 10,000 academies in 165 countries, Networking Academy helps individuals prepare for industry-recognized certifications and entry-level information and communication technology (ICT) careers in virtually every type of industry. Students develop foundational skills in ICT while acquiring vital 21st-century career skills in problem solving, collaboration, and critical thinking.
Citrix
Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Internet users each day and it partners with more than 10,000 companies in 100 countries. In this new era, work is no longer a place – it’s something you do anywhere inspiration strikes. This is better for people, better for IT and better for business.
CommScope
CommScope® has played a role in virtually all the world’s best communication networks. We create the infrastructure that connects people and technologies through every evolution. Our portfolio of end-to-end solutions includes everything our customers need to build high-performing wired and wireless networks. As much as technology changes, our goal remains the same: to help our customers create, innovate, design, and build faster and better.
Compucom
CompuCom Canada is a national IT services and solutions company providing infrastructure management services, application services, systems integration and consulting services, as well as the procurement and management of hardware and software. With more than 20 years of IT experience, CompuCom employs thousands of highly skilled associates with nearly 100,000 industry certifications company-wide. As experts in workplace services, CompuCom’s unique Integrated Infrastructure Management (IIM™) solution reduces costs, increases productivity and helps clients gain maximum value from information.
eLoyalty, a TeleTech Company
Superior customer experiences start with an integrated technology approach. eLoyalty, a TeleTech company, delivers a differentiated customer experience in your contact center. We have the technology to make it easier, more responsive, more flexible than ever before. Our cloud, hybrid, and on-premise technology offerings enable clients to communicate seamlessly with their customers across multiple channels and devices to build customer loyalty. We work with you to determine the best solution for your customers.
ESI Technologies
At ESI we have deep expertise across the full IT spectrum - including storage, networking, virtualization, security, and managing data –This is why our customers or Enterprises rely on us to solve their IT infrastructure challenges.
When organizations have to deal with exploding volumes of data, information security risks, and overextended IT systems, focusing on business operations can be a challenge, they need ESI’s expertise.
Manufacturing partners recommend us because they know we have the competence to successfully deploy complex solutions.
Fluke Networks Canada
Fluke Networks help simplify troubleshooting of complex networks with products that provide deep visibility and uncover previously unseen problems. They offer best of breed solutions that span network deployment, network performance management and troubleshooting, as well as security and performance monitoring. Fluke Networks solutions are trusted by network professionals to help them deploy, manage and troubleshoot business critical networks, Agencies, Enterprises & Carriers around the world and by 98 of the Fortune 100 Companies.
Global Knowledge
Global Knowledge is the worldwide leader in IT and business skills training, with more than 1,500 courses that span foundational and specialized training and certifications. Our core training is focused on Cisco, Microsoft, Avaya, VMware, Red Hat, business process improvement, and leadership development. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning services. Visit us at www.globalknowledge.ca.
Insight
Insight Canada is a leading provider of a broad range of top brand name IT computing products. Insight's broad technical scope and capabilities offer a single-source for diverse IT goals. With a complete portfolio of hardware, software and services, Insight can help you at every stage – from planning to implementation to ongoing management. Let us know how we can help keep your IT strategy moving forward.
Lancope
Lancope, Inc. is a leading provider of network visibility and security intelligence to defend enterprises against today’s top threats. By collecting and analyzing NetFlow, IPFIX and other types of flow data, Lancope’s StealthWatch® System helps organizations quickly detect a wide range of attacks from APTs and DDoS to zero-day malware and insider threats. Through pervasive insight across distributed networks, including mobile, identity and application awareness, Lancope accelerates incident response, improves forensic investigations and reduces enterprise risk.
Layer 8 Solutions
Layer 8 Solutions delivers products to help monitor, secure, test, and maintain your network. In order to accomplish this we work with leading product manufacturers that are trusted around the globe. Our product portfolio includes Gigamon, Network Instruments, Packet Design, Procera Networks and more.
LOEM Consultation Inc.
As industry leaders, LOEM’s reputation speaks for itself. Specializing in deployments, training or Contact Center optimization, LOEM offers its expertise to attain the best solution possible for your business.
More than just creating a strategic client experience, LOEM’s approach is to maximize the throughput of your agents to reduce your business costs, helping you rediscover your Contact Center.
LOEM prides itself in answering every time, all the time!
For more information on LOEM, contact us at 1 877 646-2010 or by email at sales@loemconsultation.com
www.loemconsultation.com
Longview Systems
Long View is one of the most powerful IT solutions and services companies in North America with offices across the continent. With a clear focus on combining business and technology in key areas such as Cloud, data center infrastructure, user support, and IT outsourcing, Long View is able to define and customize what the future of IT looks like. Innovative, flexible, cost-effective, and business focused… that’s Long View.
NetApp
NetApp creates innovative storage and data management solutions that deliver outstanding cost efficiency and accelerate business breakthroughs. Customers around the world choose us for our “go beyond” approach and broad portfolio of products and services. Our solutions provide nonstop availability of critical business data and simplify business processes so you can deploy new capabilities with confidence and get to revenue faster than ever before. Discover our passion for helping companies around the world go further, faster at www.netapp.com.
Nuance Communications
Nuance is a leading provider of automation solutions that make the user experience more compelling. Every day, millions of users experience Nuance's proven applications for natural self-service and for accurate authentication using voice biometrics. Partnered for over 10 years, Nuance speech products are tightly integrated into Cisco Contact Center platforms, and we offer comprehensive services to ensure an efficient deployment that meets goals and expectations – your customers' and yours.
Pearson Canada
The Pearson Technology Group is the most respected publisher of computer and technology books available in Canada—offering resources for computer professionals and users at all levels of knowledge and experience. There’s a reason the top technology companies choose PTG as their publishing partner—our standards for integrity and quality make us worthy of books and guides from leading companies such as Apple, Cisco, IBM, and Adobe.
Plantronics
Plantronics is a global leader in audio communications for businesses and consumers. We have pioneered trends in audio technology for 50 years, creating innovative products allowing people to simply communicate. From unified communication solutions to Bluetooth® headsets, we deliver uncompromising quality, an ideal experience, and extraordinary service. Plantronics is used by every company in the Fortune 100, as well as 911 dispatch, air traffic control and the New York Stock Exchange. Visit us at: www.plantronics.com.
Samsung Electronics Canada
Samsung Electronics Canada offers a broad range of award-winning products including televisions, smartphones, personal computers, printers, and LED solutions. Samsung provides users with unparalleled premium experiences due to our innovative technology and stylish design. Samsung is a true leader both in terms of business leadership and brand strength. In 2012, Samsung was ranked #9 in the Interbrand "100 Best Global Brands", and was named as one of Fast Company's "50 Most Innovative Companies of 2011".
Scalar Decisions
Scalar Decisions is a national IT solutions integrator headquartered in Toronto with regional offices in Vancouver, Calgary, Ottawa and London. Scalar is the Canadian leader in designing, deploying and managing innovative solutions focused on data centre automation and cloud enablement. In 2010, 2011 and 2012, Scalar was named on the PROFIT list of the fastest-growing companies in Canada. Scalar is a Cisco Premier Partner. For further details, visit www.scalar.ca or follow Scalar on Twitter, @scalardecisions
SunGard
SunGard Availability Services provides disaster recovery services, managed IT services, cloud services, information availability consulting services and business continuity management software. With approximately five million square feet of datacenter and operations space, SunGard Availability Services helps customers improve the resilience of their mission critical systems by designing, implementing and managing cost-effective solutions using people, process and technology to address enterprise IT availability needs. Through direct sales and channel partners, we help organizations ensure their people and customers have uninterrupted access to the information systems they need in order to do business. To learn more, visit www.sungardas.com or call 1-800-468-7483. Connect with us on Twitter, LinkedIn and Facebook.
Vmware
VMware is the leader in virtualization and cloud infrastructure solutions that enable businesses to thrive in the Cloud Era. Customers rely on VMware to help them transform the way they build, deliver and consume Information Technology resources in a manner that is evolutionary and based on their specific needs. With 2012 revenues of $4.61 billion, VMware has more than 480,000 customers and 55,000 partners. The company is headquartered in Silicon Valley with offices throughout the world and can be found online at www.vmware.com.
Cisco Developer Network
BMC Software
Business runs on IT. IT runs on BMC Software. Business runs better when IT runs at its best. Tens of thousands of IT organizations around the world – from small and mid-market businesses to the Global 100 – rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the broadest choice of IT management solutions, including industry-leading Business Service Management and Cloud Management offerings. For the four fiscal quarters ended March 31, 2013, BMC revenue was approximately $2.2 billion. www.bmc.com.
Exony
Exony are world leaders in customer contact data and control software. We enable organizations to get all the IT benefits of contact center consolidation and centralization - while also enhancing local business control and data insight. It's what we call 'Centralized Autonomy'.
Exony’s flagship software ‘VIM’ helps some of the world’s largest organizations make the move from legacy ACD infrastructures to fully consolidated and centralized environments. Exony are a Preferred Cisco Developer Network partner.
Fast Lane Canada
Fast Lane is a leading provider of advanced IT Training courses, offering Authorized Training Solutions for Cisco, NetApp, VMware and more, specializing in advanced and emerging technologies. Fast Lane's courses utilize Authorized Vendor and Custom-Developed Curriculum. Fast Lane is the fastest growing Cisco Learning Specialized Partner (CLSP) and the only CLSP authorized in all 8 of Cisco's Geographic Regions. Our instructors are all Vendor Certified, and use their expert knowledge to contribute heavily to our new course development.
Fusion I/O
Fusion-io delivers the world’s data faster. Our Fusion ioMemory platform accelerates databases, virtualization, cloud computing, big data, and the applications that drive our economy and our daily lives.
Integrating hardware and software to overcome the limitations of legacy architectures and specialized hardware, Fusion ioMemory accelerates businesses from the smallest e-tailers to the world’s largest data centers, social media leaders, and Fortune Global 500 businesses. Our persistent, high capacity ioMemory platform leverages flash memory to significantly increase datacenter efficiency, with enterprise grade performance, reliability, availability, and manageability.
InfoVista
InfoVista is the leading provider of network planning, assurance and optimization software that enable efficient network and IT transformations. Our award-winning solutions empower communications service providers and IT-intensive enterprises to deliver high-performing and differentiated services while cost-effectively planning, operating, optimizing and monetizing their network. Using InfoVista’s solutions, our customers deliver optimal quality of service, ensure a high-quality user experience, invest appropriately and consolidate their OSS/BSS while keeping total cost of ownership as low as possible.
Jabra
Jabra produces the world's largest suite of UC-certified headsets and speakerphones. Jabra got its start stringing the first telegraph lines connecting major Western European capitals with Shanghai, Canton and Tokyo in 1869. Building on that history of innovation and audio expertise with sister company, leading audiological instrumentation manufacturer GN Resound, Jabra creates a broad range of award-winning hands free solutions that increase productivity, reduce costs, and provide seamless connectivity to contact centers, office and mobile professionals around the world.
Joulex
JouleX (www.joulex.net) helps customers reduce energy costs by up to 60% by monitoring, analyzing and controlling the energy and utilization for any device connected to the network. JouleX helps Cisco customers realize the full power of their Cisco EnergyWise-enabled switches and leverage their other Cisco investments to reduce energy across their campus environments and data centers. Visit us to learn how to get JouleX free with the purchase of a new Cisco Catalyst switch.
Sennheiser Canada Inc.
From individual audio products to complete system solutions – Sennheiser (Canada) Inc. has the knowledge and the experience to lead the way in the constantly developing audio market. The key factors in its extraordinary success are its consumer orientation, the performance of its engineers, employees, and its national market presence.
SocialMedia allows like-minded people to share ideas, insights and expertise. Log on and reach out to other Connect Toronto attendees and partners, before, during, and after the event by following our Social Media Channels.
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LinkedIn
Join our group on LinkedIn to get the most up-to-date information and announcements. Feel free to start discussions, and join the conversations already taking place.
Cisco and its employees are committed to giving back and corporate and social responsibility is a key component of our culture. As such, we're proud to be long-time supporters of Boys and Girls Clubs of Canada and its tremendous work to help youth build the confidence and skills they need to succeed. In keeping with our commitment to help make our communities stronger, we will be directing a portion of the proceeds from the admission cost for Cisco Connect to sponsor the Boys and Girls Club's National Youth Forum.
Boys and Girls Clubs of Canada's National Youth Forum, Oasis, held every two years is an event that brings together over 200 Boys and Girls Clubs youth, aged 15 to 19, from across Canada to develop new skills and gain knowledge from experts and each other.
Together, youth discuss ways to make their future - and the future of all Canadian young people - a better one.
For more information on Boys and Girls Clubs or National Youth Forum, please visit: www.bgccan.com
Cisco Connect Toronto Green Plan
On May 30th, together, we can all complete 10,000 or more acts of green and contribute to the many other acts being performed across the globe for a cleaner, friendly and sustainable environment.
What you can do:
- Use public transportation (GO Transit or the TTC) to travel to the Toronto Congress Centre North Building. Click here for directions and information
- If you need to take a taxi or drive, plan ahead and try sharing the taxi ride or carpool with a friend. Click here for directions
- Use the biodegradable water cups at the many water stations located around the venue
- Return your badge and badge holder on your way out of the Conference
- Unplug your phone charger when not in use
- Dispose your cans and newspapers in the provided recycling bins
What Cisco and our Partners are doing:
- The onsite Mobile App will give all attendees easy access to the Agenda, Session list and Speakers, and online Conference Guide at their fingertips.
- In the meals area, water will be self-service rather than pre-set with filled glasses.
- No disposable water bottles will be available. Water coolers will be available on-site to refill your own biodegradable cups
- We've made efforts to conduct most of our marketing campaigns online this year
- Recycle units will be placed in high traffic areas
- Cardboard will be recycled through the Congress Centre's dumpsters
- Unused food will be donated to a local food bank.
Our vendor, Creative Visual Services (CVS), outfits the Exhibit Hall through a rental program which in itself is essentially a green business model as materials are recycled and reused. This includes exhibits, displays, kiosks, flooring, furnishings and AV equipment. At the end of amortization, the equipment is donated to UNICEF or Salvation Army.
Under their rental structure, CVS ensures that the aluminum used for creating structure is light creating less of a carbon footprint than heavier alloys. The aluminum structure can be customized, reused and reconfigured to create a variety of shapes. As the components become too small or damaged for reuse, they are collected and recycled at the metal recycling facility. This process produces no waste.
Click here to read more about the green initiatives in place at the Toronto Congress Centre, the venue of Cisco Connect 2013!
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Title: Cloud Collaboration Services Delivered with HCS
Speaker - 1:
Thabang Mashologu
Senior Manager, Unified Communications Marketing, Allstream.
As Senior Manager, Unified Communications Marketing at Allstream, Thabang Mashologu leads a team responsible for developing and delivering innovative cloud and on-premises Unified Communications services, including Hosted Collaboration, Voice Virtualization, Mobility and Telepresence. His team also works closely with OEM partners to proactively manage programs, backend funding, certifications and customer satisfaction.
Prior to his current role, Thabang held increasingly senior R&D and marketing positions at Nortel Networks, PMC-Sierra and Bell Canada.
Thabang holds degrees in Physics and Electrical Engineering from Simon Fraser University and Carleton University, respectively. Thabang also holds an MBA from the University of Ottawa.
Speaker - 2:
Chris Johnson
Technical Solution Architect Cisco Systems Canada, Inc.
Chris Johnson is a Technical Solutions Architect on the Worldwide Sales Team for Hosted Collaboration Solutions for Cisco Systems. Chris works with a variety of service providers, partners and end customers to define, design and deploy hosted collaboration solutions. Chris joined Cisco in 2000. During his time at Cisco, Chris has worked a variety of technical roles in Cisco's Service Provider organization with a focus on voice technologies and managed/hosted services.
Chris has 20 years of networking and communications experience. He started his career in aerospace working for McDonnell Douglas and United Airlines as an engineer working on cockpit and cabin communication systems. Prior to joining Cisco, Chris worked for US WEST Advanced Technologies working on VoIP, Call Center and Voicemail/Unified Messaging technologies.
Chris has a BSEE from South Dakota State University and MS in Telecommunications from the University of Colorado. Chris and his family reside in Parker, CO in the USA.
Abstract:
Cloud computing and cloud services are enabling new opportunities for service providers to deliver greater value to their customers, increase revenue, and offer a differentiated solution for collaboration. The Cisco Hosted Collaboration Solution (HCS) is the end-to-end system that allows SPs to create subscription-based, 'as-a-service' offers of the Cisco Collaboration solution. The HCS now in its fourth year of existence has already enjoyed tremendous success and momentum is strong. In this session, attendees will learn how to offer their customers these critical collaboration applications using dedicated virtualized applications hosted in a shared infrastructure in the SPs data center. The session provides latest developments and details of the HCS architecture including optimized data center design, security and redundancy considerations, aggregation layer and provisioning, and assurance tools in the management layer.
Allstream Inc., the first SP in Canada offering HCS, will co-present a case study on the new Cloud-based consumption models for UC+C available for customers.
This is a session aimed at Service Providers, System Integrators, and Customers who are interested in the Cisco Collaboration as a service.