Please download the presentation which best suits your needs. Good Selling!
Getting Started with Cisco - A reference guide for everything from getting a CCO ID to accessing Cisco's partner tools and resources.
Taking the Next Step - A guide to taking the step from Registered Partner to Select or Premier Certification with Cisco.
Cisco Channel Incentives - A look at how to increase your profitability utilizing Cisco's OIP (Opportunity Incentive Program), Cisco Trade in Programs, SMB Specialization and other channel incentives!
Managed Services - Learn how this business proposition can help you gain new business in today's market.
Master Toolkit - All the resources above, plus information on Communications & Resources, Training, Partner Help Tools, our four resale certification levels, enablement, Cisco Services, Cisco Capital, and Incentives.
Relationship and Data Management Tools
Get Partner Access to Cisco.com: New contacts can get partner-level access to CCO or change their company. Approval required by Partner Admin. The default Partner Admin is both the primary contact and the certification contact, and either of them can designate an additional Partner Admin. If the Partner Admin does not approve/deny a request within 2 business days, it is escalated to the CAM. Partner Admin (Approver) Guide Partner User (Requestor) Guide
Partner Information Management (Partner Self Service): Suite of tools and workflow that allows employees of Cisco Partners and Authorized resellers to manage their personal information in the Cisco partner database. E.g. business phone number, email address, and mailing address.
Channel Partner Application (CSApp): Recruitment vehicle for VARs enabling them to apply to be an authorized VAR or upgrade to Specialized or Certified status. User Guide (oriented for Premiers, but helpful for everyone)
My Company's Data at Cisco (MCDC): Enables partners to update certain aspects of their demographic and relationship data and store it to the partner database. Access is limited to the Certification Contact and the Author identified in CSApp. However, these two can assign a Partner Admin to manage the data for them. E.g. Add, Delete, Edit, or View Locations and Contacts.
Partner e-Support on PRC: Allows partners and CAMs to search a knowledge base of FAQs and answers. If the answer is not found, the partner can open a case. You can also check the status of a case.
Locators
Partner Locator: Allows users to locate Cisco Partners based on geography, Cisco qualifications and company name. There are similar tools for locating distribution partners and CAMs.
CAM Locator: Locator that allows partners or end customers to search on geography or partner names and will return the Channel Account Manager (CAM) associated with that partner in the Partner Database.
Non-WW Channels Career Certification Management Tools
Career Certification Online Support: View FAQs, Open a case to merge records, Merge CSCO#s, Research missing exams or CCNA certificates, and View status of existing cases.
Partner Education Connection: View learning roadmaps for Career Certifications and Specializations, take online training, and find a Cisco Learning Partner for instructor-led courses.
Career Certification Tracking System (CCTS): View your exam history, track your progress toward a career certification, sign the Cisco Career Certification Agreement, and update your profile. (Without a signed agreement allowing Galton to release the contact's information and exam history to Cisco, the test results will not show up in Cisco's Partner Database nor in CPApp.)
Getting Started with Cisco
