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Cisco SPA500 Series IP Phones

Cisco SPA500 Series IP Phones

Affordable, Reliable, and Feature-Rich

These intuitively designed phones deliver advanced features.

Price and Buy

Cisco ESW 500 Series Switches

Eyewear Company Sees Clear Savings

See how Cisco phones helps RetroSpecs & Company lower their expenses. (2:05 min)


Cisco SPA500 Series IP Phones: Overview

Cisco SPA500 Series IP Phones are designed to improve and simplify communications across your entire company.

From the lobby to the break room, these phones offer enough features for everyone from executives and cubicle workers to staff on your manufacturing floor. Your employees stay productive, and enjoy reliable access to voice and data communications wherever they go, but your costs stay low.

Cisco SPA500 Series IP Phones support:

  • Voice and data together: Integrated communications right on the phone lets employees make voice calls and access corporate data, such as company directories, quickly and easily, no matter where they happen to be working.
  • Intuitive, easy-to-use phone features: Employees can take advantage of small business phone system features, including speakerphone, redial, call transfer, conferencing, paging, intercom, volume control, message-waiting, and voicemail indicator lights, mute key, headset use, and call history directories.
  • Comprehensive interoperability and SIP-based feature set: These phones have been tested to make sure they provide comprehensive interoperability with equipment from SIP-based voice over IP (VoIP) leaders.
  • Network compatibility: These phones integrate easily with the Cisco Smart Business Communications System, and your Cisco network can automatically recognize them when they're plugged into your network, eliminating the cost and complexity of adding or moving phones.

These affordably priced, reliable, and stylish IP phones provide an intuitive, rich user experience with wideband audio to connect employees and offices, application support on the phone to enhance productivity, and encryption for enhanced security. The Cisco SPA500 Series also delivers a versatile array of features with investment protection that can help your small business succeed.

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Cisco Small Business SPA500 Series IP Phones Video Data Sheet

View this video for an overview of the Cisco SPA500 Series Features. (2:22 min)


Cisco SPA500 Series IP Phones: Features

Cisco SPA500 Series IP Phones offer a range of features including:

  • Full-featured business-class IP phone supporting Power over Ethernet (PoE)
  • Monochrome or color* backlit display for ease of use, aesthetics, and onscreen applications
  • Connects directly to a hosted IP telephony service or an IP private branch exchange (PBX)
  • High definition (HD) voice for unsurpassed voice clarity and enhanced speaker quality
  • Easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration
  • Phones support up to two Cisco SPA500S 32-Button Attendant Consoles, adding up to 64 additional buttons
  • Supports both Session Initiation Protocol (SIP) for Cisco SPA9000 Voice System, open source, and hosted telephony solutions and Smart Phone Control Protocol (SPCP) for Cisco Unified Communications 500 Series for Small Business
  • Support for Bluetooth and WiFi*
  • Play back and view personal MP3 files and photos through on-phone application*

*Supported on the SPA525G model only

Cisco SPA500 Series IP Phones: Models

Products listed may not be available in all areas, please check with your local supplier or retailer for details.

Common Features

  • Wideband audio for unsurpassed voice clarity and enhanced speaker quality
  • Full-duplex speakerphone, headset, message waiting indicator, and dynamic softkeys for phone functions
  • 4-way navigation key
  • Dedicated buttons for Mute, Headset, Speakerphone, Volume, Hold, Menu settings and Voicemail access
  • Integrated Ethernet switch port
  • AUX port for up to two Cisco SPA500S expansion modules, adding up to 64 additional buttons in SIP deployments

These products may not be available in all areas. Check with your local partner or reseller for availability.

Models & Key Benefits

Ideal Location

Cisco SPA525G2 5-Line IP Phone

Cisco SPA525G2 5-Line IP Phone

  • 5 Lines
  • Color backlit display
  • Enhanced Bluetooth via Mobile link
  • VPN
  • Wi-Fi
  • MP3 and picture player

Executive offices, difficult-to-wire workspaces, and public areas with high traffic

Cisco SPA512G 1-Line GigE IP Phone

Cisco SPA512G 1-Line GigE IP Phone

  • 1 line
  • 2-port Gigabit Ethernet switch
  • Power over Ethernet (PoE)
  • LCD Display

Business or home office in need of an IP phone with comprehensive features

Cisco SPA514G 4-Line GigE IP Phone

Cisco SPA514G 4-Line GigE IP Phone

  • 4 lines
  • 2-port Gigabit Ethernet switch
  • Power over Ethernet (PoE)
  • LCD Display

Business or home office in need of an IP phone with comprehensive features

Cisco SPA509G 12-Line IP Phone

Cisco SPA509G 12-Line IP Phone

  • 12 Lines
  • Programmable keys
  • Monochrome backlit display

Offices of managers and administrators who need extra keys for speed dials, shared lines, and monitor lines

Cisco SPA508G 8-Line IP Phone

Cisco SPA508G 8-Line IP Phone

  • 8 Lines
  • Monochrome backlit display

Offices of managers and administrators who need extra keys for speed dials, shared lines, and monitor lines

Cisco SPA504G 4-Line IP Phone

Cisco SPA504G 4-Line IP Phone

  • 4 Lines
  • Monochrome backlit display

Offices with power users including sales and customer service representatives who depend on the phone to get their jobs done

Cisco SPA502G 1-Line IP Phone

Cisco SPA502G 1-Line IP Phone

  • 1 Line
  • Monochrome backlit display

Businesses with employees who require reliability and functionality from their phones, but don't need too many keys

Cisco SPA502G 1-Line IP Phone

Cisco SPA501G 8-Line IP Phone

  • 8 Lines
  • Basic design
  • Paper label

Areas with basic phone needs such as hallways, break rooms, lobbies, warehouses, factory floors, retail locations, and elsewhere

SPA500S

Cisco SPA500S Expansion Module

  • 32 programmable keys
  • Multicolored LEDs for illuminated line-status monitoring

Offices of managers, administrators, and operators who want to simplify incoming call handling by quickly directing calls and centrally monitoring

Cisco SPA500 Series IP Phones: Resources

Brochures

Easy Deployment of IP Telephony with Cisco Switches (PDF - 600 KB)

Smart Business Communications System IP Phone Portfolio Brochure (PDF - 600 KB)

Data Sheets

Cisco SPA500S Expansion Module

Cisco SPA501G 8-Line IP Phone with 2-Port Switch, PoE and Paper Label

Cisco SPA502G 1-Line IP Phone with Display, PoE and PC Port

Cisco SPA504G 4-Line IP Phone with 2-Port Switch, PoE and LCD Display

Cisco SPA508G 8-Line IP Phone with 2-Port Switch, PoE and LCD Display

Cisco SPA509G 12-Line IP Phone with 2-Port Switch, PoE and LCD Display

Cisco SPA512G 1-Line IP Phone with 2-Port Gigabit Ethernet Switch, PoE, and LCD Display

Cisco SPA514G 4-Line IP Phone with 2-Port Gigabit Ethernet Switch, PoE, and LCD Display (PDF)

Cisco SPA525G 5-Line IP Phone with Color Display (PDF)

Cisco SPA525G2 5-Line IP Phone

Case Studies

Eyewear Company Sees Clear Savings (Video / 2:05 min)

RetroSpecs Focuses on Global Marketplace with Cisco Unified Communications (PDF)

Small Architecture Firm Keeps Pace with Large Competitors (PDF)

Firmware

SPA500 Series IP Phone Firmware

Technical Documentation

Release Notes and General Information

Install and Upgrade Guides (Quick Start Guides and RCSI safety information)

Administration Guides (Configuring phones with various call control systems)

User Guides (Using phones with various call control systems)

Translated Guides (Guides in languages other than English)

Multimedia

Cisco SPA504G IP Phone Tutorial (SIP Version)

Cisco SPA525G2 IP Phone Tutorial (SIP Version)

Cisco SPA504G IP Phone Tutorial

Cisco SPA525G 5-Line IP Phone 3D Model

Support

Small Business Support Community

Warranty

Cisco SPA500 Series IP Phones: Get Started

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