Cisco SPA 500 Series IP Phones: Overview

Cisco SPA 500 Series IP Phones are designed to improve and simplify communications across your entire company.

From the lobby to the break room, these phones offer enough features for everyone from executives and cubicle workers to staff on your manufacturing floor. Your employees stay productive, and enjoy reliable access to voice and data communications wherever they go, but your costs stay low.

Cisco SPA 500 Series IP Phones support:

• Voice and data together: Integrated communications right on the phone lets employees make voice calls and access corporate data, such as company directories, quickly and easily, no matter where they happen to be working.
• Intuitive, easy-to-use phone features: Employees can take advantage of their phone systems features, including: speakerphone, redial, call transfer, conferencing, paging, intercom, volume control, message-waiting and voicemail indicator lights, mute key, headset use, and call history directories.
• Comprehensive interoperability and SIP-based feature set: These phones have been tested to make sure they provide comprehensive interoperability with equipment from SIP-based voice over IP (VoIP) leaders.
• Network compatibility: These phones integrate easily with the Cisco Smart Business Communications System, and your Cisco network can automatically recognize them when they're plugged into your network, eliminating the cost and complexity of adding or moving phones.

These affordably priced, reliable, and stylish IP phones provide an intuitive, rich user experience with wideband audio to connect employees and offices, application support on the phone to enhance productivity, and encryption for enhanced security. The Cisco SPA 500 Series also delivers a versatile array of features with investment protection that can help your small business succeed.

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Cisco SPA 500 Series IP Phones: Features

Cisco SPA 500 Series IP Phones offer a range of features including:

• Full-featured business-class IP phone supporting Power over Ethernet (PoE)
• Monochrome or color* backlit display for ease of use, aesthetics, and onscreen applications
• Connects directly to a hosted IP telephony service or an IP private branch exchange (PBX)
• Wideband audio for unsurpassed voice clarity and enhanced speaker quality
• Easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration
• Supports up to two Cisco SPA 500S 32-Button Attendant Consoles, adding up to 64 additional buttons**
• Supports both Session Initiation Protocol (SIP) for Cisco SPA 9000, open source, and hosted telephony solutions and Smart Phone Control Protocol (SPCP) for Cisco Unified Communications 500 Series for Small Business
• Support for Bluetooth and WiFi*
• Play back and view personal MP3 files and photos through on-phone application*

* Supported on the SPA 525G model only
** Only Supported in SIP deployments

Cisco SPA 500 Series IP Phones: Models

Products listed may not be available in all areas, please check with your local supplier or retailer for details.

Common Features

• Wideband audio for unsurpassed voice clarity and enhanced speaker quality
• Full-duplex speakerphone, headset, message waiting indicator, and dynamic softkeys for phone functions
• 4-way navigation key
• Dedicated buttons for Mute, Headset, Speakerphone, Volume, Hold, Menu settings and Voicemail access
• Integrated Ethernet switch port
• AUX port for up to two Cisco SPA 500S expansion modules, adding up to 64 additional buttons in SIP deployments

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Cisco SPA 500 Series IP Phones: Resources

Brochures

Smart Business Communications System IP Phone Portfolio Brochure (PDF - 600 KB)

Data Sheets

Cisco SPA 500S Expansion Module (PDF)

Cisco SPA 501G 8-Line IP Phone with 2-Port Switch, PoE and Paper Label (PDF)

Cisco SPA 502G 1-Line IP Phone with Display, PoE and PC Port (PDF)

Cisco SPA 504G 4-Line IP Phone with 2-Port Switch, PoE and LCD Display (PDF)

Cisco SPA 508G 8-Line IP Phone with 2-Port Switch, PoE and LCD Display (PDF)

Cisco SPA 509G 12-Line IP Phone with 2-Port Switch, PoE and LCD Display (PDF)

Cisco SPA 525G2 5-Line IP Phone Cisco Small Business (PDF)

Cisco SPA525G 5-Line IP Phone with Color Display Cisco Small Business Pro IP Phones (PDF)

Firmware

SPA 500 Series IP Phone Firmware (Registration/Login required)

Technical Documentation

Install and Upgrade Guides (Quick Start, Quick Install, Getting Started, Installation, and Configuration Guides)

Maintain and Operate Guides (Administration and User Guides)

Multimedia

Cisco SPA 504G IP Phone Tutorial

Cisco SPA 525G IP Phone Tutorial

Cisco SPA 525G 5-Line IP Phone 3D Model

Support

Small Business Support Community

Warranty

Cisco SPA 500 Series IP Phone: Get Started

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