Is "phone tag" an aggravation for employees who are always on the move? Cisco Unity Connection provides integrated messaging to help them handle messages with voice commands and stay abreast of all communications using their phone, their PC, or both.
Highlights
Cisco Unity Connection supports:
Enhanced communication: Whether employees are at their phones or on their computers, they can stay in touch with customers and colleagues.
Advanced features: Using voice-command technology, employees can access messages in the sequence they prefer, and respond quickly to the most important ones.
Increased productivity: Employees can set up their own rules regarding management of callers by identity, time of day, and calendar status.
Simplicity: Companies can set up Cisco Unity Connection on one server, reducing support and maintenance costs.
Quick set-up: Cisco Unity Connection uses set-up and management tools consistent with other Cisco products.
Bring efficiency to your employees with this messaging system that makes their phones as productive a tool as their computers.
Cisco Unity Connection offers a range of features including:
Voice-control commands (pause, resume, repeat, forward, delete, save, hear day or time stamp, skip forward and backward) for accessing messages or directories
Ability to control volume or speed during message playback
Mark messages as regular, urgent, private, or secure
Record live conversations and have sound file sent to a mailbox
Integration with Cisco Unified MeetingPlace Express so that employees can check on conferences and be transferred directly into a conference without touching the key pad.
Access e-mail messages via phone (requires Microsoft Exchange integration)
Optional networking with other Cisco voicemail solutions so that users on different systems can communicate transparently
Common Features
Ability to view, sort, search, and play back voice messages using the display of a Cisco Unified IP Phone or your e-mail software
Extensive real-time and historical reports on number of calls, voicemails, and rejected calls
Localized prompts available in 10 languages, including: English, French, German, Italian, Danish, Spanish, Portuguese, Japanese, Korean, and Mandarin Chinese
Up to 300 hours of voicemail storage
Fax integration
Call recording capability
Ability to broadcast recordings to a distribution list
Automatic message forwarding to different parties in case messages aren't retrieved
Interested? If you're ready to learn more, here's how to get started
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