Small & Medium Business

Cisco Unified Communications 500 Series for Small Business

Cisco Unified Communications 500 Series for Small Business

An Office In a Box

All the communications, data, and security capabilities your business needs in one neat package.

Cisco Unified Communications 500 Series for Small Business

Cisco Unified Communications 500 Series for Small Business: Overview


Unified Communications 560 Model Video

Brief introduction to the Unified Communications System 560 Model for Small Business. (2:47 min)



Rarely can you find so many capabilities wrapped up in one box.

Cisco Unified Communications 500 Series for Small Business combines voice, data, video, security, and more into one easy-to-manage solution.

Cisco Unified Communications 500 Series for Small Business supports:

  • Voice: Use advanced communications capabilities including telephone call processing, voicemail, automated attendant, and conferencing functions to respond to customers faster and save money on long-distance charges
  • Video: Conduct face-to-face meetings through video calls with Cisco Unified Video Advantage (requires Cisco USB Camera)
  • Wireless: Help employees be more productive and collaborate better through access to applications and information from anywhere they work
  • Productivity: Integrate with existing desktop productivity applications such as calendar, email, and customer relationship management programs
  • Secure Routing: Reduce business risks associated with viruses and other security threats

Get an advanced phone system that expands as your business grows and changes, without a lot of capital expense.

Explore a Related Solution for Your Business

Communicate and Collaborate

Communicate and Collaborate
Combine Voice, Video, and Data

Cisco Unified Communications 500 Series for Small Business: Features


  • Telephone call processing
  • Integrated voicemail and automated attendant
  • Support for up to 104 phones in multiple locations
  • Integrated business productivity applications
  • Basic call center capabilities
  • Support for music on hold
  • Integrated wireless access (select models)
  • Full functionality for remote staff and teleworkers
  • Integrated voicemail to email capabilities
  • Support for integrated video calls
  • Fax to email capabilities
  • Single-number reach functionality between desk phone, softphones, remote or teleworker phones, and mobile phones

Cisco Unified Communications 500 Series for Small Business: Models


Common Features

  • Cost-effective and reliable voice, data, and wireless communications just right for your business
  • Works with existing desktop productivity applications and customer relationship management programs
  • Easy installation and management

Compare Models

Models & Description

Number of Employees

SPA 525G 5-Line IP Phone

UC520-8U-FXO/BRI or UC520W-8U-FXO/BRI

Unified Communications (UC) 500 Series Model 520 with 8 User Licenses for UC and integrated messaging, 4 Foreign Exchange Office (FXO) or 2 Basic Rate Interface (BRI) ports, 8 Power over Ethernet (PoE) 10/100 Ethernet ports, 1 VIC slot. Optional integrated wireless.

Up to 16

SPA 509G

UC520-16U-FXO/BRI or UC520W-16U-FXO/BRI

UC 500 Series Model 520 with 16 User Licenses for UC and integrated messaging, 4 FXO or 2 BRI ports, 8 PoE 10/100 Ethernet ports, 1 VIC slot. Optional integrated wireless.

Up to 16

SPA 508G

UC520-24U-FXO or UC520-24U-BRI

UC 500 Series Model 520 with 24 User Licenses for UC and integrated messaging, 8 FXO or 4 BRI ports, 8 PoE 10/100 Ethernet ports, 1 VIC slot.

Up to 64

SPA 504G

UC520-32U-FXO or UC520-32U-BRI

UC 500 Series Model 520 with 32 User Licenses for UC and integrated messaging, 8 FXO or 4 BRI ports, 8 PoE 10/100 Ethernet ports, 1 VIC slot.

Up to 64

SPA 502G

UC520-48U-FXO or UC520-48U-BRI

UC 500 Series Model 520 with 32 User Licenses for UC and integrated messaging, 12 FXO or 6 BRI ports, 8 PoE 10/100 Ethernet ports, 1 VIC slot.

Up to 64

SPA 501G

UC520-48U-T/E/F or UC520-48U-T/E/B

UC 500 Series Model 520 with 32 User Licenses for UC and integrated messaging, T1, 8 PoE 10/100 ports, 1 VIC slot.

Up to 64

SPA 501G

UC540W-FXO-K9

UC 500 Series Model 540 with 8 User Licenses for UC and integrated messaging, 4 FXO ports, 8 PoE 10/100 Ethernet ports, integrated wireless, and 1 voice interface card (VIC) slot.

Up to 32

SPA 501G

UC540W-BRI-K9

UC 500 Series Model 540 with 8 User Licenses for UC and integrated messaging, 2 BRI ports, 8 PoE 10/100 Ethernet ports, integrated wireless, and 1 VIC slot.

Up to 32

SPA 501G

UC560-FXO-K9

UC 500 Series Model 560 with 4 FXO, 4 Foreign Exchange Service (FXS), and 2 VIC expansion slots.

Up to 104

SPA 501G

UC560-BRI-K9

UC 500 Series Model 560 with 2 BRI, 4 FXS, and 2 VIC expansion slots.

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Up to 104

SPA 501G

UC560-T1E1-K9

UC 500 Series Model 560 system with 4 FXO, 4 FXS, 1 T1/E1 and 1 VIC expansion slot.

Up to 104

Cisco Unified Communications 500 Series for Small Business: Resources


Data Sheets

Cisco Unified Communications 560 Video Data Sheet

Cisco Unified Communications 540 Video Data Sheet

Cisco Unified Communications 520 Video Data Sheet

Unified Communications 540 Platform Reference Guide (PDF - 228 KB)

Unfied Communications 560 Platform Reference Guide (PDF - 327 KB)

Cisco Unified Communications 540 Model Data Sheet (PDF - 2.5 MB)

Cisco Unified Communications 560 Model Data Sheet (PDF - 90 KB)


Case Studies

Sun City Auto Repair Improves Operations by Integrating Cisco SBCS and Mitchell 1 Application (PDF - 289 KB)

Geek Terminal Serves up Smart Business and Delicious Coffee (PDF - 950 KB)

Graphet Data Mining and Analysis Connects US Offices With Cisco SBCS (PDF - 140 KB)

Optometry Clinic Improves Efficiency with Converged Network (PDF - 140 KB)

Summit Financial Saves Money and Adds Features With a Smart Business Communications System (PDF - 130 KB)

Australian Beach Resort Visitors Surf the Net (PDF - 175 KB)

Leading Kitchen Designer Helps Customers Build Their Dreams (PDF - 263 KB)

Building a Responsive Support Community for Diabetes Patients (PDF - 220 KB)

Business Services Provider Improves Information Management (PDF - 220 KB)

New Phone System Helps Horse Farm Operate More Efficiently (PDF - 230 KB)

Pediatrician's Phone System Enhances Patient Care and Staff Productivity (PDF - 110 KB)


Overview

Cisco Smart Business Productivity Applications: Unlocking Powerful New Capabilities (PDF - 111 KB)

Cisco Unified Communications 500 Series Product Overview (PDF - 280 KB)


Support

Small Business Support Community

 

Cisco Unified Communications 500 Series for Small Business: Get Started


Interested? If you're ready to learn more, here's how to get started.

 

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Service and Support

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Financing

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Managed Services

Have a service provider host and manage a solution for you and review available implementation options.

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  • E-mail

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