SPEAKERS

	Brett Belding Manager, IT Mobility Cisco Brett Belding is the Manager of Cisco IT Mobility Services where he leads a global team responsible for deployment, operation, and optimisation of mobility services across Cisco. He is also responsible for collaborating across Cisco to deliver rapidly expanding capabilities while simultaneously optimising overall TCO. Mr. Belding has over a decade of experience in the mobility industry, having deployed, managed, and optimised solutions across a broad range of technologies, industries, and constituencies. He holds a bachelor of business administration degree in management information systems from The University of Georgia and a master of business administration degree from Georgia State University.
	Jim Cooke Senior Director, IBSG Cisco Jim Cooke leads the Innovations IT Transformation Practice in the Cisco Internet Business Solutions Group (IBSG), helping CIOs and CTOs develop and refine their IT strategies. With more than 20 years of experience in information technology leadership and strategy, Cooke has led IT organisations in sales, marketing, service operations, e-commerce, manufacturing, and architecture. Prior to joining IBSG, Cooke was Cisco’s chief IT architect and global head of enterprise architecture. He founded and managed Cisco’s Enterprise Architecture (EA) organisation, which subsequently became the foundation for Cisco’s current IT strategy. During his IT career at Cisco, Cooke helped drive initiatives such as Cisco’s first salesforce automation tool, ERP implementation, Cisco’s product configurator, Cisco’s e-commerce initiative, and the previously mentioned EA initiative. He has also had leadership roles in Apple Computer’s IT organisation in addition to running his own consulting firm. Cooke’s recent work has focused on Data Centre virtualisation and cloud. The shift to cloud operating models is creating entirely new market dynamics, much like the Internet did in the early 90s, according to Cooke, creating significant opportunities for Cisco’s customers and their IT organisations to reinvent themselves using these new models. Cooke is working with customers to help them with this transition and take advantage of the opportunities to reduce costs and increase operational efficiency. Cooke is also working with customers to “go green,” reducing IT costs by instituting more efficient IT operations and reducing costs by doing so.
	Carlos Dominguez Senior Vice President, Office of the CEO and Chairman Cisco Carlos Dominguez is a Senior Vice President in Cisco’s Office of the Chairman of the Board and CEO and a technology evangelist, speaking to and motivating audiences worldwide about how technology is changing how we communicate, collaborate, and especially how we work. Carlos gives humorous, highly animated presentations full of deep insight into how technology, and the right culture, can transform a company and help create a very loyal and engaged customer base. Drawing from his 18 years working at Cisco, he first creates the big picture of how technology is impacting business – – and the wider world – – then is very prescriptive in describing where to start and how to use technology to be successful in the new Internet economy. Carlos also enjoys talking about the psychology behind technology and social media; for example, WHY people spend an average of an hour a day on Facebook, and why people adapt to certain technologies and social media more than others. Carlos is particularly excited about video and mobility, and says these technologies are becoming very ubiquitous and taking off just like the Internet did in 1995.
	V.C. Gopalratnam Vice President, IT Globalisation Cisco As the leader of IT Globalisation, V. C. Gopalratnam (Gopal) is responsible for providing key IT enablers to help Cisco connect emerging and mature markets and thereby equalise its interactions with employees, partners, and customers around the world. His team focuses on unifying core business and technology architectures to deliver innovation, operational excellence, and improved client experience through its IT Centers of Excellence (CoEs), regional teams, and global programs. In his role as the IT leader for Cisco’s Asia Pacific and emerging markets countries, Gopal manages a group of regional executives who are chartered to establish Cisco IT as a trusted advisor, with internal business leaders and Cisco’s customers and partners. He is also a core member of Cisco’s executive leadership team in India. Gopal has worked in the hi-tech industry for over 20 years in consulting, re-engineering, management, and leadership capacities for multinational corporations. He has extensive skills in areas of information technology; risk management; supply chain services; compliance and auditing; and business process re-engineering. Over this career, Gopal has always maintained focus on metrics-driven success and growth for global businesses. Before joining Cisco in 2008, Gopal ran General Electric Capital International Services as the business leader of the Global Analytics practice, a team of over 1800 professionals. Prior to that role, he led GE’s Global e-Engineering/Collaborative Engineering practice. Gopal has a bachelor's degree in Chemical Engineering from Chennai, India. He pursued graduate studies in the United States receiving an M.S. in Chemical Engineering, an M.S. in Environmental Risk Studies, and an M.B.A. in MIS/ Finance. Gopal currently resides in Bangalore, India with his wife and two children.
	Craig Huegen Senior Director of Service Oriented Architecture Cisco Craig Huegen currently serves as Senior Director, IT, in Cisco’s Connected IT Services organisation. In his current role, he is responsible for the overall enterprise architecture strategy for Cisco IT since April, 2011. In addition to this, in his 15+ years of tenure at Cisco, Craig held a number of different roles: most recently, from August, 2009, he led the Service-Oriented Architecture team of Cisco Service and Software Delivery IT, where he was responsible for the architecture of Cisco’s customer support systems and services. Before that, Craig held the role of Director, IT and Chief Network Architect, responsible for the architecture of Cisco’s network, unified communications, compute, and storage infrastructure services; and prior to that, an Infrastructure Solutions Architect leading the development of complex, cross-functional IT solutions. Craig’s career at Cisco started in 1996 as an IT Engineer, responsible for the architecture, design, and operations of Cisco IT’s remote access services. Prior to working at Cisco, Craig worked as a Communications Architect for Electronic Data Systems at Pyramid Technology in San Jose, California. Craig attended the University of Illinois at Urbana-Champaign. In his spare time, Craig enjoys spending time with his wife and 3 sons, maintaining a small fruit and nut tree orchard at his home in southern Illinois, near St. Louis, MO.
	Jay Joiner Vice President, Information Technology Cisco Jay Joiner is the IT Vice President for the Asia Pacific Region. This includes the APAC, China and Japan Theatres, where he is responsible for developing the local relationship with executives and business stakeholders. He also serves as the IT Leader for the region representing all IT functions. Jay comes to Cisco as a Business and Information Technology executive with broad experience in Engineering, Construction Management, Manufacturing and Consulting Services. Over his 35 year career, Jay has had extensive global experience in IT infrastructure deployments, offshore programs, strategic outsourcing, ERP implementation, technology strategies, shared services and program management. Prior to joining Cisco, Jay was with Fluor Corporation based in Shanghai, China, where he was responsible for managing the Business Office functions (Finance, Human Resources, Administration, IT and Prime Contract Management) associated with a $6.0 Billion USD Copper and Gold Mine Project located in the Southern Gobi Desert region of Mongolia. Prior to this operational assignment he was the Fluor IT Executive responsible for Global IT Service Delivery and IT Shared Services. Prior to working for Fluor Corporation, Jay was Vice President of IT Technology Services at Tyco Fire and Security, where he had global responsibility for IT Service Delivery at a $12 billion USD Services and Manufacturing firm headquartered in Florida. Additionally, Jay has contributed to the growth of DYNEGY Corporation where he was Managing Director for IT Shared Services and Foster Wheeler Environmental Corporation where he was Vice President and CIO. Jay has served as a Technology and Shared Services advisor for several multi-national firms. He holds a degree in Business Administration and he currently resides in Shanghai, China with his wife Sue.
	Sheila Jordan Senior Vice President, Communication & Collaboration Cisco Sheila Jordan is Vice President of Communication and Collaboration IT at Cisco Systems, reporting to CIO Rebecca Jacoby. Since joining Cisco in 2005, she has assumed increasing leadership responsibilities within the IT organisation. Today Sheila is responsible for delivering and integrating key IT services that touch Cisco’s global workforce. Her goal is to drive productivity and a superior, holistic end-user experience for all employees through an integrated architectural approach. She oversees a worldwide team of more than 500 IT professionals.
	John Manville Vice President of the IT Network and Data Centre Services Cisco John Manville is Vice President of the IT Network and Data Centre Services team at Cisco. In this role, Manville leads the strategy and operations for the networks and Data Centres that provide technology infrastructure services for Cisco’s global workforce of more than 65,000 people. His focus is on addressing critical business requirements while maintaining a balance of operational excellence and innovation. Among other achievements, Manville successfully led the transformation of his group to a lifecycle-based model, which improved a variety of operational metrics, increased service availability, and improved user experience. Manville joined Cisco in 2007. Prior to Cisco, he held a variety of positions in IT with several Wall Street financial companies. He began his career as a network engineer designing packet switching networks for cable and wireless customers in the UK. Manville holds an electrical and electronic engineering degree from University College, London University, and an executive master’s degree in technology management from the University of Pennsylvania.
	Lance Perry Vice President, Customer Strategy & Success, IT Cisco Lance Perry leads Cisco’s IT Customer Strategy and Success (CS&S) organisation in creating trusted partnerships with Cisco customers worldwide by sharing IT architecture, system, and application best practices. Under Perry’s direction, IT CS&S collaborates with development groups inside Cisco in driving innovation and integration of product and systems that enhance customer success. The organisation also includes the IT Acquisitions Integration team, which integrates the IT of acquired companies into Cisco. Perry joined Cisco in 1995 and has extensive experience in the global delivery of technology resources and services while building strong alignment between IT and the business. As a trusted advisor for infrastructure, executive liaison to multiple business units, and the IT representative on cross-functional Cisco business councils, Perry shapes IT policy and process and serves as a member of the IT senior leadership team at Cisco. Most recently serving as vice president of Infrastructure, a post he held for more than five years, Perry is credited with increasing employee productivity through the design and deployment of a multitude of innovative technologies. Previously, he was senior director of IT Enterprise Operations and Hosting, where he made significant contributions to Cisco’s worldwide enterprise resource planning (ERP) upgrade, built a worldwide Data Centre infrastructure, and increased IT’s focus on continuous improvement to drive service levels up year over year. Prior to his career at Cisco, Perry held senior IT management positions at Apple Computer, Inc., Goldman Sachs Group, Inc., and Communication Sciences, Inc. Perry resides in Northern California and is married with three children.
	Mark Sherwood Senior Director, Unified Communications and Video Services IT Cisco Mark Sherwood is Senior Director for the Unified Communications and Video Services IT organisation and is primarily responsible for the overall IT video strategy at Cisco. He and his team are helping to transform remote, global collaboration with the pervasive use of video across the company. Mark’s focus is not only to oversee the deployment of video technologies, solutions and services, but also to maintain alignment with Cisco’s vision of video in the enterprise and the need to demonstrate overall business value. Mark and his team bring together a consistent user experience and value portfolio that allows IT to offer the right tools, technology and capabilities for video that the customers demand. This integration includes all video and unified communication products across the full suite of Cisco offerings. Mr. Sherwood has been with Cisco since 1996, with stints as Director of Engineering in the Voice Gateway and Dial Business Unit, as Site Director for the DSL Business Unit, and as a Software Manager in the Access Business Unit. Mr. Sherwood has more than 20 years of involvement in networking and software development and holds a BS degree from the University of California, Irvine, and an MBA from California State Polytechnic University.
	Sean Worthington Vice President, IT Business Services Cisco Sean Worthington is Vice President of IT Architecture and Business Services at Cisco Systems Inc. where he oversees a global team responsible for delivering business value through improved operational performance and the implementation of innovative change. A member of the Cisco IT Senior Leadership Team, Sean reports directly to Senior Vice President and Chief Information Officer, Rebecca Jacoby. Sean is a seasoned Silicon Valley executive with extensive IT leadership experience. Prior to joining Cisco in February 2007 he was CIO and Vice President of Customer Success at ITM Software Corporation. His previous roles have been with other leading high technology organisations including Silicon Graphics, Inc, Aspect Communications and LSI Logic. Sean is a graduate of the University of California, Santa Barbara with degrees in Economics and Business. He and his family live in the San Francisco Bay Area – the perfect location to indulge in his extracurricular activities including building and competitively flying aerobatic airplanes.