• E-COMMERCE Online spending in the United States surged 42 percent in February to $3.36 billion from $2.36 billion a year earlier as more consumers turned to the Internet to shop, a survey said, reports Bloomberg.
• E-COMMERCE PROFITABILITY: 38% of online merchants made a profit last year and 72% of catalogue companies that moved their operations online were profitable (Boston Consulting Group, April 2000).
• E-COMMERCE PROFITABILITY: Only 12% of Net companies were profitable last February, controlling 39% of the Internet sector's market value. But by November, 14% of Internet companies were profitable, controlling more than 56% of the sector's market value. (Mercer Management Consulting)
• E-COMMERCE WORLDWIDE: E-Commerce will account for 8.6% of worldwide sales of goods and services by 2004, led by the US ($3.2 trillion in 2004 sales) and Western Europe ($1.5 trillion in 2004). (Forrester Research) http://www.forrester.com/ER/Marketing/1,1503,212,FF.html
• E-COMMERCE, 2004: In 2004, US Internet sales will total $3.2 trillion, Western Europe will be worth USD1.5 trillion, Latin America USD82 billion, and Internet sales in Eastern Europe, the Middle East, and Africa will be worth a combined total of USD68.6 billion. (Forrester Research, Oct. 2000).
• E-COMMERCE, ASIA 2002: Internet commerce in Asia is likely to soar to between $250 billion and $300 billion within three years from just $6 billion to $8 billion in 1999. (Deloitte Touche Tohmatsu)
• E-COMMERCE, AUTO BUYING: Almost half of the US households that purchased a new vehicle in the six months leading to March of 2000 used the Internet in the buying process. (Gartner Group) http://cyberatlas.com/markets/retailing/article/0,1323,6061_416101,00.html
• E-COMMERCE, AUTO PURCHASING: Diameter, a division of DoubleClick, 45 percent of US consumers who intend to buy a car carry out research on the Internet. http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356660&rel=true
• E-COMMERCE, AUTO-BUYING: By 2004, 1.3 million cars will be sold directly online, up from just 17,000 in 1999. (Jupiter Communications, June 2000).
• E-COMMERCE, HOLIDAY SHOPPING 2000: 80% of internet users in the US shopped for gifts online and 74% purchased gifts online during the 2000 holiday season -- up 11% and 7%, respectively, since 1999. (PricewaterhouseCoopers, Jan. 2001). http://www.emarketer.com/estatnews/estats/ecommerce_b2c/20010124_pwc.html?ref=wn
• E-COMMERCE, HOLIDAY SHOPPING 2000: Nearly 25 million US consumers purchased gifts online during the holiday season. (The Gartner Group, January 2001). http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356379&rel=true
• E-COMMERCE, HOLIDAY SHOPPING 2000: Online holiday sales generated $12.2 billion in revenue in 2000, almost double those of 1999. (The NPD Group, Jan. 2001). http://www.emarketer.com/estatnews/estats/ecommerce_b2c/20010123_npd.html?ref=wn
• E-COMMERCE, HOLIDAY SHOPPING, UK: 44% of Internet users in the UK shopped online or planned to for the holidays in December 2000 -- compared to 22% of users in 1999, spending $270 online -- compared to $165 spent in 1999 (up 60%). (Taylor Nelson Sofres, Jan. 2001). http://www.emarketer.com/estatnews/estats/eeurope/20010105_ukshop.html?ref=wn
• E-COMMERCE, HOLIDAY SHOPPING: Online holiday spending (Nov-Dec.) hit $8.7 billion, a 108% increase over the same time period last year, when $4.2 billion was spent online. PC Data Online and Goldman Sachs, January 2001). http://www.emarketer.com/estatnews/estats/ecommerce_b2c/20010102_holiday.html?ref=wn
• E-COMMERCE, HOLIDAY SHOPPING: Online shoppers spent more than $6 billion this holiday season with more than 52 million orders placed online between Nov. 20 and Dec. 26, 2000. (BizRate.com, January 2001) http://cyberatlas.com/markets/retailing/article/0,,6061_548771,00.html
• E-COMMERCE, INTERNET IMPACTING OFFLINE SALES: 36% of European Internet users will use the Web to research products before making their purchases in traditional stores, while only 25% are expected to buy goods online. Offline stores in Europe will benefit from sales of EUR7.5 billion ($6.6 billion) as a result of online window shopping. (Jupiter Communications, December 2000). http://www.jup.com/company/pressrelease.jsp?doc=pr001204a
• E-COMMERCE, JOB SEEKERS: More than 40% of job seekers who used the Internet to post their resume or retrieve job listings got interviews as a result. (Lee Hecht Harrison, December 2000). http://cyberatlas.com/markets/professional/article/0,,5971_534601,00.html
• E-COMMERCE, LATIN AMERICA: Overall e-commerce revenue in Latin America will increase to $67 billion by 2004, (eMarketer, January 2001). http://cyberatlas.com/big_picture/geographics/article/0,,5911_564871,00.html
• E-COMMERCE, MERE FRACTION OF TOTAL RETAIL SALES: retail e-commerce sales still remain only a tiny fraction of overall U.S. retail sales. The Commerce Department said electronic retail sales represented 0.78% of overall retail sales last quarter, up from 0.68% in the second quarter. http://interactive.wsj.com/articles/SB975338048369081347.htm
• E-COMMERCE, MUSIC ONLINE: 14% of Internet users, about 13 million Americans, have downloaded free music files on the Internet that they do not own in other forms (Pew Research Center).
• E-COMMERCE, NEWSPAPERS ONLINE: 148 of the 150 top-selling newspapers in the US are now online, with one other intending to go online. (Editor & Publisher, 2000).
• E-COMMERCE, ONLINE BILLING: Number of US companies billing online will triple to 26% by 2002, and increase further to 35% by 2004. (Gartner Group, Feb. 2001)
• E-COMMERCE, ONLINE BILLING: Number of US companies billing online will triple to 26 percent by 2002, and increase further to 35 percent by 2004, according to a new report from Gartner. http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356479&rel=true
• E-COMMERCE, ONLINE TRADING EU: Number of online trading accounts in Europe will grow from 1.85 million at the end of 1999, to 4.4 million by the end of 2000, to 16.8 million by 2003. (Cyberatlas / IDC , May 2000).
• E-COMMERCE, ONLINE TRADING: From January to March, Net brokerages added more than 3 million new customer accounts, bringing the U.S. total to 15 million online accounts holding more than $1 trillion in assets. (The Standard, Metrics Report, May 16, 2000).
• E-COMMERCE, ONLINE TRADING: Net trades now make up 38% of the total number of trades executed on the New York and Nasdaq stock exchanges, a 23% increase since the fourth quarter of 1999. (The Standard, Metrics Report, May 16, 2000).
• E-COMMERCE, ONLINE TRAVEL, EUROPE: online travel industry in Europe will grow by nearly 300%, from $2.9 billion in 2000 to $10.9 billion by 2002, according to PhoCusWright.
• E-COMMERCE, PROCUREMENT: 40% of mid-sized firms in the US are already using the Internet to purchase supplies and equipment. Of those that are not yet buying online, 37% plan to do so within the next year. (American Express, December 2000) http://home3.americanexpress.com/corp/latestnews/ept_study.asp
• E-COMMERCE, RETAIL SALES IMPACT: Forrester Research released an online retail study projecting that the Internet will bring in $269 billion in retail sales in 2005, while influencing $378 billion in offline sales, over half a trillion dollars all together, reports Newsbytes. (www.forrester.com)
• E-COMMERCE, SOUTH KOREA: According to the Ministry of Information and Communication, South Korea had 8,000 e-commerce sites at the end of July 2000. The Ministry expects online sales to reach $15.2 billion this year, a rise of 80% from 1999. http://www.nandotimes.com/technology/story/0,1643,500284302-500447972-50291 6970-0,00.html
• E-COMMERCE, TRAVEL EU: The European online travel market will grow nearly 300% in two years -- from $2.9 billion in 2000 to $10.9 billion in 2002 -- according to a report by PhoCusWright, Inc. http://cyberatlas.com/markets/travel/article/0,,6071_554271,00.html
• E-COMMERCE, TRAVEL: Jupiter Media Metrix predicts that the US online business travel market will be worth USD33 billion by 2005, up from USD4 billion in 2000. http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356439&rel=true
• E-COMMERCE, TRAVEL: The online travel market doubled in 2000, as research firm PhoCusWright reports that 21 million people bought travel-related services such as airline tickets and hotel rooms in the past year, while only 11 million did so in 1999. http://cyberatlas.internet.com/markets/travel/article/0,,6071_513781,00.html
• E-COMMERCE, US: Online retail sales in the US amounted to $6.373 billion in the third quarter of 2000, according to the US Department of Commerce. The figure represents a 15.3% rise in sales from the second quarter of this year, despite the fact that total retail sales decreased by 0.4%. E-commerce accounted for 0.78% of total retail sales in the third quarter, increasing its share of the market from 0.68% in the previous quarter. http://www.census.gov/mrts/www/current.html
• E-COMMERCE: 2.5 million firms in the US will be actively engaged in buying or selling via the Internet by the end of 2000, up from less than 600,000 at the beginning of the year. (Emarketer, June 2000).
• E-COMMERCE: According to a recent report from Greenfield Online, during Q4 2000, 72% of online consumers in the US actually made a purchase on the internet. http://www.emarketer.com/estatnews/estats/ecommerce_b2c/20010322_digital_consumer.html?ref=wn
• E-COMMERCE: According to a recent survey from Gartner Research, worldwide business-to-business (B2B) e-commerce sales will hit $8.53 trillion by 2005. http://www.emarketer.com/estatnews/estats/ecommerce_b2b/20010321_global_b2b.html?ref=wn
• E-COMMERCE: According to International Data Corporation (IDC), worldwide e-commerce (both business-to-business and business-to-consumer) revenue will rise from $350.38 billion in 2000 to $3.14 trillion by 2004. http://www.emarketer.com/estatnews/estats/ecommerce_b2b/20010323_world_biz.html?ref=wn
• E-COMMERCE: After surveying the online-shopping scene in 12 countries, researchers at Ernst & Young say they figure online retailing is only now entering its "second inning." (Ernst & Young, Jan. 2001).
• ECOMMERCE: Ecommerce will account for 8.6% of worldwide sales of goods and services by 2004. (Forrester Research, Oct. 2000).
• E-COMMERCE: Eighty-eight percent of US businesses now see the Internet as important to their buying plans and over a quarter say they see cost savings from doing business online.  http://www.nua.ie/surveys/?f=VS&art_id=905356671&rel=true
• E-COMMERCE: One in five people aged between 8 and 24 in the US bought online in 2000. (Zandl Group, Feb. 2001). http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356457&rel=true
• E-COMMERCE: Online spending in the U.S. surged 42% in February to $3.36 billion from $2.36 billion a year earlier as more consumers turned to the Internet to shop, a survey said.  Number of households making Web purchases rose 7.6% to 13.5 million, it said. The survey, based on a poll of 5,000 consumers by research company Greenfield Online Inc., found that the average amount spent per buyer in February was $247.89, up from $187.20 in the same month a year ago.
• WIRELESS, MOBILE COMMERCE: report predicts that global m-commerce will generate B2C revenues of $100 billion by 2003. http://www.bcg.com/media_center/media_press_release_subpage31.asp

• B2B 2004: More than $5.2 trillion in 2004. (Giga Information Group, Jan. 2001).
• B2B 2005: Although the current economic downturn in the US is expected to affect B2B sales, research firm Gartner said this week that worldwide B2B ecommerce is on course to reach USD8.5 trillion in 2005. http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356558&rel=true
• B2B 2005: B2B revenues will rise from $336 billion this year to $6.3 trillion by 2005. (Jupiter Research)
• B2B CANADA: Canadian online B2B revenues will reach CAD272 billion (USD180 billion) by 2005, accounting for 18% of all business-to-business transactions. (Forrester, Feb. 2001).
• B2B EUROPE: European B2B revenues will skyrocket from EUR61 billion (USD57.3 billion) in 2000 to over EUR1.5 trillion (USD1.4 trillion) in 2005.  (IDC, Feb. 2001).
• B2B US 2004: $4.8 trillion by 2004, up from est. $1.2 trillion, or about 12% of all U.S. commerce between businesses, in 2000. (Boston Consulting Group, Oct. 2000).
• B2B, ASIA: USD1 trillion in B2B revenue by 2004. (Gartner Group, Feb. 2001).
• B2B, EUROPE: Jupiter Media Metrix predicts that the European B2B market, which is currently worth EUR200 million (USD185.7 million) or 1.5% of all European business, will grow to EUR1.8 billion (USD1.7 billion) by 2004. http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356448&rel=true
• B2B, WORLDWIDE: USD6.2 trillion by 2004 (down from its earlier estimate of USD7 trillion due to economic growth concerns). (Gartner Group , Feb. 2001).
• B2B, WORLDWIDE: Worldwide B2B e-commerce is set to grow from $226.2 billion in 2000 to $2.8 trillion in 2004. (Emarketer, Jan. 2001).

• B2C 2000: Online sales accounted for more than 1% of total retail sales, comprising 1.01% of the total $856.23 billion in sales, for the first time in Q4 '00. (U.S. Commerce Department, Feb. 2001).
• B2C, USA: Total US online retail sales for 2000 estimated to have reached USD28 billion, up from USD17.3 billion in 1999 and USD7.7 billion in 1998. (US Census Bureau, Feb. 2001).
• B2C: Online B2C revenues were $16.8 billion in 1999, an increase of 157% on 1998. (Gartner Group, June 2000).

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PLEASE BE ADVISED:

Research organizations differ on many measurements and predictions. Cisco Systems cannot verify the accuracy of all of the findings. We include all credible information to offer a glimpse into the range of estimates and predictions.

Abbreviations / acronyms used herein are defined and explained more fully in the issue briefs available at Cisco’s public policy page. Most common acronyms include DSL (digital subscriber line service, which is high speed Internet access over telephone lines); WAN (wide area network connections link different organizations such as schools across a region); LAN (local area network connections link computers within an organization)