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By taking a close look at how training programs were developed and delivered, Cisco crafted an e-learning strategy for the professional development of its own employees. The Cisco Learning Network is a system designed to train employees around the world, while also providing accountability by tracking results. It delivers course work through the effective use of video, audio, and text on the network. The flexibility of the system means that content can be easily reformatted or a single training event can be repeated. Students can even test their skills over the Internet through the use of "virtual" labs, reducing travel costs. And participants have more options to learn at their own pace or even design their own curriculum.
The Cisco Networking Academy Program is a highly successful alliance between Cisco and education, business, government, and community organizations around the world. The program allows students of all ages to develop skills for the future based on the principles of designing, building, and maintaining networks. After they complete the first four semesters of course work, students can elect to take the Cisco Certified Networking Associate (CCNA) exam. Cisco contributes curriculum, program guidance, and online assessment and feedback tools while the educational institutions provide teaching resources and computer labs. The impact of the program is best captured by one student who said, "The Cisco Networking Academy Program gave me direction and career options. Before this program, I didn't know what I wanted to do with my life."