Customer Contact Software

IMPORTANT NOTICE: Migration of all Cisco Customer Contact Business Unit (CCBU) product documentation from the Cisco Connection Online (CCO) site to the Cisco Product Support site on Cisco.com will be complete on February 25, 2008. In anticipation of the decommissioning of the CCO CCBU documentation sites by the end of July 2008, the CCO CCBU documentation sites contain redirects to their counterpart Cisco.com CCBU documentation sites. New and updated CCBU product documentation will continue to be posted on Cisco.com only, as has been the case since the start of migration. Going forward, please use and reference the CCBU documentation sites on Cisco.com exclusively.

Go to the Cisco Product Support page on Cisco.com.
This site is no longer being updated with new documentation for Cisco Voice and Unified Communications products. Go to the Cisco Product Support site on Cisco.com for the latest technical documentation and updates for this product.