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Set Up Your Wireless LAN Controller Module
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Step 2: Set Up Your Cisco Wireless LAN Controller Module Hardware



    Step 1:   SMB Support Assistant Site Survey
    Step 2:  Set Up Your Cisco Wireless LAN Controller Module Hardware
                      Introduction
                      Requirements
                      Set Up Your Wireless LAN Controller Module Hardware
                           Prepare to Install the Wireless LAN Controller Module
                           Install the Wireless LAN Controller Module
                           Reconnect the Router to the Network
                      Next Step
                      Troubleshoot the Procedure
                      Related Information
    Step 3:   Configure Your Router for the Wireless LAN Controller Module
    Step 4:   Complete Initial Setup for the Cisco Wireless LAN Controller Module
    Step 5:   Configure the Cisco Wireless LAN Controller Module
    Step 6:   Set Up a RADIUS Server for the Wireless LAN Controller Module
    Step 7:   Add a Lightweight Access Point to Your Wireless Network



Introduction

This document provides a simplified set of instructions on how to install the Cisco Wireless LAN Controller Module (WLCM) in your Integrated Services Router (ISR). To view complete instructions, refer to the documentation included with your WLCM and router.


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Requirements

To set up your WLCM hardware, you need these items:

  • Completed worksheets from the Site Survey:

    • LAN Addressing Worksheet

    • ISR Router Worksheet

    • Wireless Worksheet

  • A Cisco 2800 or 3800 Integrated Services Router (ISR) with an available single-wide network module slot. For more information, refer to the documentation included with your module.

    Note: The Cisco 2801 ISR does not support the WLCM.

    Note: A single router chassis does not support multiple WLCMs.

  • A router with IOS version 12.4(2)XA1 or higher. To upgrade your router IOS version, refer to Upgrade the Software Image on a Cisco Router.

  • You must have reviewed the regulatory compliance and safety information included with your wireless controller module and router.

  • A Number 1 Phillips screwdriver or small flat-blade screwdriver

  • An ESD-preventive wrist strap. For further information about how to prevent ESD damage to your equipment, refer to the documentation included with your router.

  • Tape to secure the DC circuit breaker handle


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Set Up Your Wireless LAN Controller Module Hardware

Follow these steps to set up your Wireless LAN Controller Module (WLCM) hardware:

Prepare to Install the Wireless LAN Controller Module

Follow these steps to prepare to install the Wireless LAN Controller Module (WLCM):

  1. Wear an ESD-preventive wrist strap that you provide. Ensure that the the wrist strap makes good skin contact. For more information about ESD, refer to the documentation included with your WLCM and router.

  2. Move the power switch to the OFF (O) position to turn off electrical power to the router. Leave the power cable plugged in to channel ESD voltages to ground.

  3. Remove power from the DC circuit connected to the router. To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position.

  4. Remove all network and telephone cables from the router.

    Note: Make a note of where each cable is connected to the router so that you can restore the connections later.

Install the Wireless LAN Controller Module

This section explains how to install the Cisco Wireless LAN Controller Module (WLCM) in your Cisco router.

  1. Use either a number 1 Phillips screwdriver or a small flat-blade screwdriver to remove the blank faceplates installed over the slot you intend to use. This example shows a blank network module panel with screws.

    Note: Save blank faceplates for future use.

    wlcm_hardware3.gif

  2. Remove the WLCM from the packing.

    wlcm_hardware4b.gif

    Note: The FastEthernet port on the front of the WLCM is not operational and is not supported. The WLCM communicates with the router through the wlan-controller interface inside the router.

  3. Align the module with the guides in the chassis walls or slot divider and slide it gently into the slot.

    Note: This image displays an example network module. The front panel of the WLCM will look different.

    wlcm_hardware1.gif

  4. Use the network module handle to push the module into place until you feel the edge connector seat securely into the connector on the router backplane. The network module faceplate should contact the chassis rear panel.

  5. Align the captive screws with the screw holes on the chassis. Use either a number 1 Phillips screwdriver or a small flat-blade screwdriver to tighten the captive screws until the module faceplate is flush with the chassis.

Reconnect the Router to the Network

Follow these steps to reconnect the router to the network:

  1. Remove the tape from the DC circuit handle and restore the circuit breaker to the ON position.

  2. Reattach the network and telephone cables to the router.

  3. Move the power switch to the ON ( | ) position to restore power to the router.


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Next Step

You have completed this procedure. To configure the WLCM, proceed to Configure Your Router for the Wireless LAN Controller Module.

To make further changes to the wireless network, refer to the Wireless Support Page.

To configure other devices in your network, refer to the Configuration Overview Page.


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Troubleshoot the Procedure

This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance.

Problem

Cause(s) and Suggested Solution(s)

The WLCM does not fit properly in the router.

  • Ensure that you have a 2800 or 3800 series integrated services router (ISR) or a 3700 series routers. The Cisco 2801 integrated services router does not support the WLCM.

  • Ensure that you install the WLCM in a single-wide network module slot. The WLCM is not supported in EVM slots available in the Cisco 2821 and Cisco 2851 integrated services routers. For more information, refer to the documentation included with your module.

  • For further assistance, contact the SMB Technical Assistance Center (SMB TAC).

The FastEthernet port on the front of the module is labeled Not Supported.

  • The FastEthernet port on the front of the WLCM is not operational and is not supported. The WLCM communicates with the router through the wlan-controller interface inside the router.

The PWR, EN, or CF LED does not display green when I restore power to the router.

  • Ensure that the router has fully booted. The router may take 1-2 minutes to boot.

  • Ensure that the captive screws are tightened and that the faceplate of the WLCM is flush with the chassis.

  • Contact the SMB Technical Assistance Center (SMB TAC) for assistance.


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Related Information

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