Initial Configuration

Use these documents to set up your wireless devices for the first time.

1.   Site Survey

The SMB Support Assistant Site Survey is a unique set of instructions designed to help you set up and document your network. If you want to set up a new network, complete the site survey first so that you will have the proper documentation to configure each device.

SMB Support Assistant Site Survey

2.   Set Up and Configure Your Wireless Device

Use these documents to set up your wireless device hardware, to configure your wireless network, and to add wireless users to the network. The basic configurations described in these documents include security parameters that will help protect your network from attack or unauthorized access.

Basic Setup and Configuration for the Access Point

Basic Setup and Configuration for the Wireless LAN Controller Module (WLCM)

Back to Top

Optional Configurations

Use these documents to perform additional configurations on your wireless device.

Manage Your Access Point

Use this document to add or remove users on the Aironet access point.

Add or Remove a Wireless User

Use this document to configure VLAN on the Cisco Aironet 1100 and 1200 Series Access Points.

Configure VLAN on Cisco Aironet Access Points

Use this document to configure a wireless access point as a workgroup bridge (WGB).

Configure an Access Point as a Workgroup Bridge

Configure a Wireless Client Adapter

If your PC does not have wireless capabilities, you must add a wireless adapter card in order to access the wireless network. Use this series of documents to install and configure a wireless card on your PC.

Install and Configure the Wireless Client Adapter

Upgrade Autonomous Access Points to Lightweight Mode

Cisco Wireless LAN Controller Network Modules work with Lightweight mode Access Points. If you have Autonomous Access Points, you can use these documents to convert Autonomous Aironet Access Points to Lightweight mode Access Points.

Download and Install Autonomous To Lightweight Mode Upgrade Tool

Upgrade Autonomous Cisco Aironet Access Points to Lightweight Mode

Secure Your Network

Use this document to set up Wireless security on your Aironet Access Points.

Configure Wireless Security for Aironet Access Point

Use this document to configure Hybrid Remote-Edge AP (HREAP) with Lightweight Access Points (LAP), and Wireless LAN Controller Module (WLCM).

Configure Hybrid REAP with LAP and WLCM

Use this document to configure ACL (Access Control Lists) filters on Aironet Access Points.

Configure ACL Filters on Aironet Access Points

Configure Wireless LAN Controllers

Use this document to configure ACL (Access Control Lists) filters on Aironet Access Points.

Configure AP Group VLANs with Wireless LAN Controllers

Back to Top

Troubleshoot Your Wireless Device

Use these documents to troubleshoot basic problems with your wireless device.

Upgrade the Software on Your Wireless Device

Use this document if you need to upgrade the operating software on your wireless device in order to fix a bug or to repair a corrupted software image. If you have an Aironet access point, you can save your current configuration and then reload the configuration after you complete the upgrade process.

Note: You must contact the SMB Technical Assistance Center in order to get a new software image for your wireless device.

Upgrade the Software Image on the Aironet Access Point

Upgrade the Software Image on the Wireless LAN Controller Module (WLCM)

Save and Recover Your Wireless Access Point Configuration

Use this document to recover your Access Point from corrupted or missing software image.

Recover Your Aironet Access Point from Corrupted or Missing Software Image

Reset the Password on Your Wireless Device

Use this document to change individual user passwords on your wireless device.

Reset a User Password on the Aironet Access Point

The SMB Support Assistant Client can help you reset the administrative password on the Aironet access point.

Download the Cisco SMB Support Assistant Client

For more information on the Client, refer to Download the SMB Support Assistant Client. If you prefer to reset your password through the command-line interface, refer to Manually Reset the Password on the Aironet Access Point.

If you have a Wireless LAN Controller Module (WLCM), refer to Reset the Password on the Wireless LAN Controller Module.

Miscellaneous Configurations

This document answers some of the frequently asked questions (FAQ) for Cisco Wireless LAN Controller Module (WLCM).

Wireless LAN Controller Module (WLCM) FAQ

This document answers some of the frequently asked questions (FAQ) for Cisco Aironet Access Points (AP).

Cisco Aironet Access Point (AP) FAQ

Troubleshoot the Device

Use this document to provide instructions to a customer on how to troubleshoot a common problem with SMB devices prior to its request for RMA.

Troubleshoot the Device Prior to request for Return Material Authorization (RMA)

Back to Top

General Resources

These documents provide information on general networking topics that you may encounter when you set up your network.

Troubleshoot Ethernet Connectivity

Password Security

Cable Descriptions

Configure an IP Address on Your PC

Set Up a TFTP Server

Create a HyperTerminal Connection

Verify Your Java Version

Back to Top