Initial Device Configuration
Use these documents to configure your SMB devices for the first time. These documents will help you set up, configure, and secure your SMB network. |
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Complete the SMB site survey.
The SMB Support Assistant Site Survey is a unique set of instructions designed to help you set up and document your network. If you want to set up a new network, complete the site survey first so that you will have the proper information to configure each device.
SMB Support Assistant Site Survey
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Set up your SMB devices and complete basic configuration tasks.
Use these documents to configure your SMB devices for the first time. These documents will help you set up your hardware and perform initial configuration tasks. |
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Basic Setup and Configuration
for Routers
Hardware setup
Software download
Router configuration
WAN configuration |
Basic Setup and Configuration
for Switches
Hardware setup
Software download
Switch configuration |
Basic Setup and Configuration
for Wireless Devices
Hardware setup
Device configuration |
Basic Setup and Configuration
for Security Devices
Hardware setup
Device preparation
Device configuration
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Configure security properties on your SMB devices.
Use these documents to configure the security features of your SMB devices. These documents will help you apply settings and
configurations that will keep your SMB network secure. |
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Security Configuration
for Routers
Internet security
Wireless security
Adding wireless users
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Security Configuration
for Security Devices
Internet security
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Optional Configurations
Use these documents to perform additional configurations on your SMB devices. These documents will help you modify,
maintain, and expand your SMB network.
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Optional Configurations
for Routers
Modify router settings
Modify Internet connection
Configure virtual LANs (VLANs)
Troubleshoot basic problems |
Optional Configurations
for Switches
Add more switches
Configure virtual LANs (VLANs)
Troubleshoot basic problems |
Optional Configurations
for Wireless DevicesInstall a wireless card
Configure a wireless card
Troubleshoot basic problems |
Optional Configurations
for Security Devices
Troubleshoot basic problems |
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Troubleshooting
Use these documents to troubleshoot common problems with your SMB devices. These documents
will help you manage software images, device configurations, and passwords. |
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Troubleshoot Routers
Upgrade Software Image
Save/Recover Configuration
Password Reset |
Troubleshoot Switches
Upgrade Software Image
Password Reset
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Troubleshoot Wireless Devices
Upgrade Software Image
Save/Recover Configuration
Reset User Password
Password Reset |
Troubleshoot Security Devices
Recover Software Image
Save/Recover Configuration
Reset VPN User Password
Password Reset
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