Upgrade the Software Image on a Catalyst Express 500 Switch
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Introduction
This document explains how to upgrade the version of Cisco IOS®
software on your Catalyst Express 500 switch.
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Requirements
To perform the steps described in this document, you need to have these
items:
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A PC with a web browser installed
Note: Ensure that you have disabled any wireless clients on your PC and
that you do not have pop-up blockers or proxy settings configured on your web
browser.
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A
straight-through
Ethernet cable to connect your PC to the switch
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A new Cisco IOS software image provided to you by the
SMB
Technical Assistance Center (SMB TAC). If you do not have a new image,
contact the SMB TAC for assistance.
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Approximately 1 hour of network
downtime
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Upgrade the Software Image
If you have a software problem that requires an upgrade to your Cisco
IOS software, contact the SMB TAC to obtain the appropriate software image for
your switch, and then follow these steps to upgrade your switch
software:
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Download the Cisco IOS software image file to your PC as directed
by the SMB TAC.
Note: This process requires a software image that is in tar file format
(not bin file format).
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Change your PC's IP address to an address that is compatible the
switch's IP address. Refer to the LAN Addressing Worksheet if you do not know
the switch's IP address.
For example, if the switch's IP address is 192.168.10.2, you could
change the PC's IP address to 192.168.10.50. To change the IP address on your
PC, go to Start > Control Panel > Network and Dial-Up Connections
> Local Area Connection > Properties > TCP/IP Properties. For
more information, refer to
Configure
an IP Address on Your PC.
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Use the straight-through Ethernet cable to connect the Ethernet
interface of your PC to port 1 of the switch.
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Launch a web browser on your PC.
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Enter
http://switch-IP-address
in the browser's
address field.
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When the device manager screen appears, go to the Contents menu and
click Software Upgrade.
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Click Browse to locate the software image file
that you downloaded to your PC.
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Click Upgrade.
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When you receive a warning message that you are about to upgrade
your switch software, click OK.
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Wait while the switch upgrades the software. The Upgrade Software
window displays the status of each stage of the process. Do not use or close
this browser session while the upgrade is in process, and do not access the
device manager from another browser session.
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When you see a message that the upgrade is successful, wait for the
switch to restart with the new software image. When the switch has restarted,
close the browser session and launch the device manager again.
Note: If you see an error message that the upgrade process does not
complete, see Troubleshoot the
Procedure.
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When the device manager screen appears, go to the Contents menu and
click Dashboard to confirm that the new software version is
shown in the Software field.
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Next Step
You have upgraded the software on your Catalyst Express 500 switch. If
you need to modify the configuration of your switch, refer to
Configure
the Catalyst Express 500 Switch.
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Troubleshoot the Procedure
This section provides information about common problems that you may
encounter. If this information does not solve your problem, contact the
SMB
Technical Assistance Center (SMB TAC) for assistance.
Problem
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Cause(s) and Suggested Solution(s)
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You cannot connect to the switch to display the device
manager.
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Make sure you typed the correct IP address for the switch
into your browser window. Type
http://switch-IP-address
.
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Ensure that the PC's IP address is compatible with the
switch's IP address. Refer to
Configure
an IP Address on Your PC for instructions.
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Ensure that you used the proper cable. You must use a
straight-through cable, not a crossover cable. Refer to
Cable
Descriptions for more
information.
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You receive a message that the upgrade was not
successful.
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If you are connected to the switch, go back to step 6 and
repeat the procedure.
If you are still unable to complete the procedure successfully,
contact the
SMB
TAC for assistance.
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