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Back up and Recover your Catalyst Switch Configuration with Cisco Network Assistant
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Back up and Recover your Catalyst Switch Configuration with Cisco Network Assistant




Introduction

This document explains how to back up and recover the configuration of your Cisco Catalyst Switch with Cisco Network Assistant (CNA). If the configuration file on your switch is altered or corrupted, you can use a back up copy of your configuration to restore your settings. This procedure applies to the 2900XL, 2940, 2950, 2960, 2970, 3500XL, 3550, 3560, 3750 and CE 500 models of Cisco Catalyst switches.


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Requirements

To perform the steps described in this document, you need to have these items:

  • A straight-through Ethernet cable to connect your PC to the switch

  • A Cisco Catalyst switch with Cisco IOS® Software Release 12.0 - 12.2 that is installed and powered on. For Catalyst Express 500 switch you must have Cisco IOS® Software Release 12.2(25)FY or the later release

    Note: For more information on Hardware Setup Procedure for the Catalyst Switch, refer to the Switch Support Page.

  • A PC with CNA installed on it

    Note: This document is based on CNA 4.0. If the CNA is not installed in your PC, or if you need to upgrade your software, refer to Download and Install Cisco Network Assistant.

In addition you must:

  • Complete the LAN Addressing Worksheet as instructed in the Site Survey.

  • Approximately one hour of network downtime (configuration recovery only).


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Back up and Recover your Catalyst Switch Configuration with CNA

This document explains how to back up and recover the configuration of your Cisco Catalyst Switch.

Connect your PC to the Switch

Follow these steps to prepare for the Back up and to Restore your switch configuration to your PC:

  1. Change the IP address of your PC to match the IP address of the switch. Refer to the LAN Addressing Worksheet if you do not know the IP address of the switch. For example, if the IP address of the switch is 192.168.10.2, change the IP address of the PC to 192.168.10.50. To change the IP address of your PC, go to Control Panel > Network and Dial-Up Connections > TCP/IP Properties. For more information on how to configure an IP address on your PC, refer to Configure an IP Address on Your PC.

  2. Connect the Ethernet interface of your PC to port 1 of the switch with a straight-through Ethernet cable.

    Note: To connect your PC to the Catalyst Express 500 switch, refer to the Configure Security for Catalyst Express 500 Switch with Cisco Network Assistant on how.

Back Up your switch configuration

Follow these steps to back up your switch to startup the configuration file with CNA:

  1. To launch CNA, go to Start > Programs > Cisco Network Assistant > Cisco Network Assistant.

  2. Type the IP address of the switch in the Connect To field.

    Bckup_rec_cat_CNA_01.gif

    Click Connect.

    Note: You can see the switch in the Front Panel view. Close this window.

  3. On the Features tab, click Maintenance >Configuration Archive.

    Bckup_rec_cat_CNA_02.gif

  4. Click Back Up tab in the Configuration Archive window. Make these changes to the default values:

    • Select rootswitch from the Hostname list.

    • Enter the required configuration back up in the space provided for the Backup Note.

    Bckup_rec_cat_CNA_03.gif

    Click the Back Up Configuration to PC to start the back up process.

  5. If you have not saved your previous configuration of the switch, you get a Confirmation dialog box. This conformation states whether you want to save the configuration of the switch to NVRAM or not.

    Bckup_rec_cat_CNA_04.gif

    Click Yes to save the configuration.

  6. On successful completion of the Back up, this Task complete message appears:

    Bckup_rec_cat_CNA_05.gif

    Click OK to exit the Configuration Archive window.

    Note: The Back up configuration file is stored in this location on your PC. C:\Documents and Settings\<login-id>\.networkassistant\backups. The <login-id> is the workstation/network login ID.

Recover your switch configuration

If the configuration file on your switch is altered or corrupted, you can use a back up copy of your configuration to restore your settings quickly. You can restore the switch configuration from your PC only, if the switch configuration back up is done already with CNA.

Follow these steps to recover your startup configuration file:

  1. Type the IP address of the switch in the Connect To field.

    Bckup_rec_cat_CNA_06.gif

    Click Connect.

  2. On the Features tab, click Maintenance >Configuration Archive.

    Bckup_rec_cat_CNA_07.gif

  3. In the Configuration Archive window, click Restore. Enter these default values:

    • Select rootswitch from the Hostname list.

    • Select the configuration file that you want to restore to the switch from the Backed-Up Configurations list. Make sure you select the correct configuration file by verifying the Backup Note that you entered while taking the backup.

    Bckup_rec_cat_CNA_08.gif

    Click Restore Configuration from PC.

  4. On successful restoration of the Configuration file to the switch, this Task Complete message appears:

    Bckup_rec_cat_CNA_09.gif

    Click OK to exit the Configuration Archive window.

  5. In the Info: Configuration Archive window, click Reload Device Now.

    Bckup_rec_cat_CNA_10.gif

    Click OK. The switch boots with the new configuration file.

  6. Close the CNA Application and launch it again to reconnect to the switch.

    Note: If the new configuration has a different IP address configured for the switch, you lose your connection to the switch. To reconnect to the switch with CNA, change the IP address of your PC to match the IP address of the switch in the new configuration.


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Next Step

You have upgraded the software on your Catalyst switch.

If you want to perform other tasks, go to the Switch Support Page.


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Troubleshoot the Procedure

This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance.

Problem

Cause(s) and Suggested Solution(s)

You are unable to connect to the switch with CNA.

  • Make sure you type the correct IP address of the switch in the Connect window.

  • Ensure that the IP address of your PC matches the IP address of the switch. See Connect the Switch to the PC for instructions.

You receive an error message that configuration Back up failed.

Cisco Network Assistant uses an embedded TFTP server for back up. The back up can possibly fail, if you use TFTP server in another instance of Network Assistant or if a third party TFTP server is already running in your PC.

If you are connected to the switch, close the TFTP server and repeat the Back up procedure.

If you are still unable to complete the procedure successfully, contact the SMB TAC for assistance.


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