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Step 7: Set Up a T1, E1, or Serial WAN Connection
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Introduction
This document explains how to set up a T1, E1, or serial WAN connection
on your router.
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Requirements
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Verify Encapsulation Type
In order to configure your WAN Connection, you need to verify the
encapsulation that the connection uses.
Consult the Internet Worksheet to determine the encapsulation type that
your WAN connection will use (A22). Then select the appropriate section to
configure your connection:
Note: If you have a Fractional T1 connection that uses fewer than 24
channels, contact
SMB
Technical Assistance Center (SMB TAC) for assistance.
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Configure Your WAN Connection
To configure your WAN connection, follow these steps:
Set Up a Connection with HDLC Encapsulation
To set up a T1 connection with HDLC encapsulation, follow these
steps:
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Enter the IP address of your router in a browser window to open
Security Device Manager (SDM). For more information about how to launch SDM,
refer to the
Configure
your Router with Security Device Manager document.
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Click Configure > Interfaces and
Connections.
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Choose Serial (PPP, HDLC, or Frame Relay) and
click Create New Connection.
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Click Next at the Welcome to the Serial
WAN Configuration Wizard screen.
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Choose High-Level Data Link Control and click
Next.
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If you have an WAN connection with a static IP address, enter the
router IP address and subnet mask that you entered in the Internet Worksheet
(B46, B41). If you have WAN connection that is unnumbered, choose IP
Unnumbered and select the first available LAN interface such as
Ethernet0, FastEthernet0 or FastEthernet0/0.
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Choose these clock settings:
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Clock Source: Choose line
unless your Internet Service Provider (ISP) recommends a different
setting.
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T1 Framing: Enter the value you entered in the
Internet Worksheet (A21).
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Linecode: Enter the value you entered in the
Internet Worksheet (A20).
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Data Coding: Choose normal
unless your ISP recommends a different setting.
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Facilities Data Link(FDL): Choose
none unless your ISP recommends a different
setting.
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Line Build Out(LBO): Choose
none unless your ISP recommends a different
setting.
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Remote-loopback Request: Choose
full unless your ISP recommends a different
setting.
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Review the configuration in the Summary screen and
click Finish.
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The Commands Delivery Status screen appears. Click
OK to confirm.
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Click Save to save your new
configuration.
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Click File > Exit to exit
SDM.
Set Up a Connection with PPP Encapsulation
To set up a T1 connection with HDLC encapsulation, follow these
steps:
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Encapsulation (Y/N)
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Encapsulation type
(A22)
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Enter the IP address of your router in a browser window to open
Security Device Manager (SDM). For more information about how to launch SDM,
refer to the
Configure
your Router with Security Device Manager document.
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Click Configure > Interfaces and
Connections.
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Choose Serial (PPP, HDLC, or Frame Relay) and
click Create New Connection.
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Click Next at the Welcome to the Serial
WAN Configuration Wizard screen.
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Choose Point-to-Point Protocol and click
Next.
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Enter the router IP address and subnet mask that you entered in the
Internet Worksheet (B46, B41).
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Choose the Authentication Type and authentication Username and
Password that you entered in the Internet Worksheet (A25, A26,
A27).
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Choose these clock settings:
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Clock Source: Choose line
unless your Internet Service Provider (ISP) recommends a different
setting.
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T1 Framing: Enter the value you entered in the
Internet Worksheet (A21).
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Linecode: Enter the value you entered in the
Internet Worksheet (A20).
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Data Coding: Choose normal
unless your ISP recommends a different setting.
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Facilities Data Link(FDL): Choose
none unless your ISP recommends a different
setting.
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Line Build Out(LBO): Choose
none unless your ISP recommends a different
setting.
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Remote-loopback Request: Choose
full unless your ISP recommends a different
setting.
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Review the configuration in the Summary screen and
click Finish.
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The Commands Delivery Status screen appears. Click
OK to confirm.
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Click Save to save your new
configuration.
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Click File > Exit to exit
SDM.
Set Up a Connection with Frame Relay Encapsulation
To set up a T1 connection with HDLC encapsulation, follow these
steps:
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Enter the IP address of your router in a browser window to open
Security Device Manager (SDM). For more information about how to launch SDM,
refer to the
Configure
your Router with Security Device Manager document.
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Click Configure > Interfaces and
Connections.
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Choose Serial (PPP, HDLC, or Frame Relay) and
click Create New Connection.
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Click Next at the Welcome to the Serial
WAN Configuration Wizard screen.
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Choose Frame Relay encapsulation and click
Next.
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Enter the router IP address and subnet mask that you entered in the
Internet Worksheet (B46, B41).
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Choose autosense in the LMI Type
field unless your ISP recommends a different setting. Enter the DLCI value that
you entered in the Internet Worksheet in the DLCI field (A24).
Check the Use IETF Frame Relay Encapsulation box if you are
connecting to a Frame Relay network with non-Cisco equipment. For more
information, consult your Internet Service Provider (ISP).
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Choose these clock settings:
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Clock Source: Choose line
unless your Internet Service Provider (ISP) recommends a different
setting.
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T1 Framing: Enter the value you entered in the
Internet Worksheet (A21).
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Linecode: Enter the value you entered in the
Internet Worksheet (A20).
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Data Coding: Choose normal
unless your ISP recommends a different setting.
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Facilities Data Link(FDL): Choose
none unless your ISP recommends a different
setting.
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Line Build Out(LBO): Choose
none unless your ISP recommends a different
setting.
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Remote-loopback Request: Choose
full unless your ISP recommends a different
setting.
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Review the configuration in the Summary screen and
click Finish.
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The Commands Delivery Status screen appears. Click
OK to confirm.
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Click Save to save your new
configuration.
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Verify WAN Connection
To verify your WAN connection, follow these steps:
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Click Tools > Ping
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Enter the ISP router address in the Destination Field. Use the
value that you entered in the Internet Worksheet (B47).
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Click Ping.
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Review the results. If the ping success rate was 100%, proceed to
the next step. If the ping success rate was less than 100%, see the
Troubleshoot WAN Connection
section.
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Click File > Exit to exit
SDM.
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Next Step
You have now set up a T1 WAN connection.
You can now set up firewall and security options on your router. For
instructions, refer to the
Set Up
Internet Security on a Cisco Router document.
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Troubleshoot the Procedure
This section provides information about common problems that you may
encounter. If this information does not solve your problem, contact the
SMB
Technical Assistance Center (SMB TAC) for assistance.
Problem
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Cause(s) and Suggested Solution(s)
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The Create Connection screen does not display an option for the
WAN connection I want to set up.
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I need more information about my WAN connection to complete
wizard.
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Contact your Internet Service Provider (ISP) to confirm the the
details of your WAN connection.
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I set up my WAN connection but it does not function
properly.
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See the Troubleshoot WAN
Connection section.
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Troubleshoot WAN Connection
To troubleshoot your WAN connection, follow these
steps:
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If you are using SDM, click File > Exit to exit
SDM.
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Create a terminal connection to the router. For more information,
refer to the Create a
HyperTerminal Connection document.
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Log into the router. The default login is username cisco, password
cisco. Otherwise, use the administrator login and password that you entered in
the Internet Worksheet (B10, B11).
Username: cisco
Password:
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Type show interface serial0/0 and press
Enter.
Router#show interface serial0/0
FastEthernet0/0 is up, line protocol is down !--- Interface state
Hardware is Gt96k FE, address is 0011.21a8.5ca2 (bia 0011.21a8.5ca2)
!--- Output truncated
Note: If the router displays an error, try the commands
show interface serial0 or show
interface serial0/1.
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The router displays the interface state on the first line of
output. Note the interface state and use the table to determine your problem
and the appropriate solution.
Interface physical status:
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Line Protocol Status
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Action
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Up
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Up
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This interface status indicates that the interface
functions properly and the router can communicate with the remote device on the
WAN.
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Administratively Down
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Down
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This interface status indicates that the interface is
disabled in the router configuration. To enable your interface, follow these
steps:
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Type interface serial0/0 and
press Enter.
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Type no shutdown and press
Enter.
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Type end to exit configuration
mode.
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Type write memory to save the
new configuration.
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Down
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Down
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This interface status indicates that the WAN interface is
unable to communicate with a remote device.
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Your router configurations do not match the
configurations used by your Internet Service Provider (ISP). Contact your ISP
to verify that you have the correct settings.
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Physical WAN connection is not in place. Ensure that the
router is properly plugged into the WAN connection and that your ISP has
completed installation of the WAN connection.
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Verify with your Internet Service Provider (ISP) that
service is ready for use. Make a note of your current interface state and your
current configuration before you contact your
ISP.
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Up
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Down
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This interface status indicates that the interface is
enabled and the router is physically connected to a remote WAN device but the
interface cannot communicate properly with the remote WAN device.
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Your configuration partially matches the settings used in
the ISP network. Contact your ISP to verify that you have the correct
settings.
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Check to ensure that you have the proper cable type
attached to your WAN connection. Make a note of your current interface state
and your current configuration before you contact your ISP. For more
information about cable types refer to the
Cable
Descriptions document.
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Up
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Up (looped)
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This interface status indicates that a device on the
Internet Service Provider (ISP) network is in loopback mode. Contact your ISP
for further assistance.
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Related Information
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