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Step 7: Set Up an Ethernet WAN Connection

    Step 1:   SMB Support Assistant Site Survey
    Step 2:   Set Up Your 800 or SB 100 Router Hardware
                  Set Up Your 1700 Series Router Hardware
                  Set Up Your 1800 Series Router Hardware
                  Set Up Your 2600 Series Router Hardware
                  Set Up Your 2800 Series Router Hardware
                  Set Up Your 3800 Series Router Hardware
    Step 3:   Download and Install Security Device Manager
    Step 4:   Configure Your Router with Security Device Manager
    Step 5:   Configure Wireless Security on an Integrated Services Router (ISR Only)
    Step 6:   Add or Remove a Wireless User on an Integrated Services Router (ISR Only)
    Step 7:  Set Up an Ethernet WAN Connection
                      Introduction
                      Requirements
                      Set Up an Ethernet Connection
                      Verify the WAN Connection
                      Next Step
                      Troubleshoot the Procedure
                           Troubleshoot the WAN Connection
                      Related Information
    Step 8:   Set Up Internet Security on a Cisco Router

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	Step 7: Set Up an Ethernet WAN Connection
	Set Up Your Cisco Router

Introduction

This document explains how to set up an Ethernet WAN connection on your router.

Requirements

You must have completed the initial configuration of your router as presented in Configure Your Router with Security Device Manager.
You must have completed the Site Survey, which includes the Internet worksheet for the router.
Your router must have an Ethernet WAN Interface Card (WIC). If you do not have an Ethernet WIC or need assistance to install a new one, contact the SMB Technical Assistance Center (SMB TAC) for assistance.

Set Up an Ethernet Connection

To set up an Ethernet WAN connection, follow these steps:

Open a web browser and type http://router IP address in the Address field. The router's IP address is the IP address that you entered in the LAN Addressing Worksheet (field L6A).

Note: For further information about how to launch SDM, refer to Configure Your Router with Security Device Manager.
Click Configure > Interfaces and Connections.
Choose Ethernet (PPPoE or Unencapsulated Routing), and then click Create New Connection.
On the wizard's Welcome screen, click Next to begin the Ethernet Wizard.
On the Encapsulation screen, choose the encapsulation type that you entered in the Internet Worksheet (field A51). Click Next.
On the IP Address screen, choose the value you entered in the Internet Worksheet (fields B45 and B46). Click Next.
If you checked Enable PPPoE Encapsulation in the Encapsulation screen (Step 5), the Authentication screen appears. Enter the values you entered in your Internet Worksheet (fields B62-B64). Click Next.
If you chose Static IP Address in the IP Address screen (Step 6), the Advanced Options screen appears. Check Default Static Route and choose Next Hop IP Address. Enter the ISP Router IP address that you entered in the Internet Worksheet (field B47). Click Next.
On the Summary screen, review your configuration to ensure that it is accurate, and then click Finish.
When the Commands Delivery Status screen appears, click OK to confirm.
Click Save to save your new configuration.

Verify the WAN Connection

To verify your WAN connection, follow these steps:

Click Configure > Interfaces and Connections.
Select your new WAN interface and click Test Connection.
Click Automatically determined by SDM, and then click Start to begin the test.
SDM displays a window that indicates whether or not the test was successful.

Click OK to close the Information window.
If the test is successful, proceed to the next step.

If the test failed, click Details to display the interface state. Note the Interface State and proceed to Troubleshoot WAN Connection.
Click Close to exit the testing interface.
Click File > Exit to exit SDM.

Next Step

You have now set up an Ethernet WAN connection.

You can now proceed to Set Up Internet Security on a Cisco Router to set up firewall and security options on your router.

Troubleshoot the Procedure

This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance.

Problem	Cause(s) and Suggested Solution(s)
The Create Connection screen does not display an option for my WAN connection type.	Make sure the Ethernet WIC is properly installed. Contact the SMB TAC for further assistance. If the WIC is installed and SDM does not detect the card, contact the SMB TAC for assistance. . If the router detects your WIC card but the settings you require are not available in the Create Connection Wizard, you have an unsupported interface type. You need to use the command-line interface (CLI) to configure your interface. Cisco recommends that you contact your Internet Service Provider to request a sample configuration. To access the CLI, refer to Create a HyperTerminal Connection. If you require further assistance, contact the SMB TAC.
I need more information about my WAN connection to complete wizard.	Contact your Internet Service Provider (ISP) to confirm the details of your WAN connection.
I set up my WAN connection but it does not function properly.	See the Troubleshoot WAN Connection section.

Troubleshoot the WAN Connection

Use the table to determine your problem and the appropriate solution.

Interface physical status:	Line Protocol Status	Action
Up	Up	This interface status indicates that the interface functions properly and the router can communicate with the remote device on the WAN.
Administratively Down	Down	This interface status indicates that the interface is disabled in the router configuration. To enable your interface, click Edit Interface/Connection, select your WAN interface, and click Enable.
Down	Down	This interface status indicates that the WAN interface is unable to communicate with a remote device. Configurations do not match at all. Check your configurations. Physical connection is not in place. Ensure that the router is properly plugged into the WAN connection. Verify with your Internet Service Provider (ISP) that service is ready for use. Make a note of your current interface state and your current configuration before you contact your ISP.
Up	Down	This interface status indicates that the interface is enabled and the router is physically connected to a remote WAN device, but the interface cannot communicate properly with the remote WAN device. Check your configuration to make sure it matches exactly what your ISP says you should have. Check to ensure that you have the proper cable type connected to your WAN connection (from the ISP). Make a note of your current interface state and your current configuration before you contact your ISP. For more information about cable types, refer to Cable Descriptions. Reset the router.