Configure an IP Address on Your PC
Introduction      Requirements      Configure an IP Address with the SMB SA Client      Configure an IP Address with DHCP      Configure an IP Address Manually      Verify the IP Address      Verify a Remote IP Address      Troubleshoot the Procedure      Related Information	Download PDF   Configure an IP Address on Your PC

Introduction

This document explains how to set the IP address on your PC. You can use the Cisco SMB Support Assistant Client (SMB SA Client) to temporarily change your PC IP address in order to configure a Cisco device. You can also manually change your PC settings to use a static IP address, or to automatically obtain an IP address with Dynamic Host Configuration Protocol (DHCP).

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Requirements

A PC with Windows XP or Windows 2000.

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Configure an IP Address with the SMB SA Client

The SMB Support Assistant Client can help you configure an IP address on your Cisco device. To configure an IP address with the client, follow these steps:

1. Refer to Download the SMB Support Assistant Client to download the client.

2. Open the client and ensure that your device is in the device inventory.

3. Select the device and click Device Support.

   

4. Click the Basic Setup tab and follow the instructions to reset your PC IP address in order to connect to your Cisco device.

   

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Configure an IP Address with DHCP

To use DHCP to assign an IP address dynamically, follow these steps:

1. Open the Network Connections control panel on your PC. On many PCs, this path is Start > Control Panel > Network Connections.

2. Right-click the Local Area Connection icon and click Properties.

3. Select Internet Protocol (TCP/IP) from the list of components, and then click Properties.

   

4. Take note of your current TCP/IP properties. If your PC is already configured with an IP address, write down the IP address and subnet mask. You may need to return your PC to its original configuration.

5. From the TCP/IP Properties window, click Obtain an IP address automatically and Obtain DNS server address automatically.

   

6. Click OK to save your settings.

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Configure an IP Address Manually

To configure the IP address on your PC manually, follow these steps:

1. Determine the IP address you need for your PC. Your PC IP address will need to match the IP address and subnet of the device you are connected to.

   For example, if you want to connect to a switch that uses an IP address of 10.0.0.1 and a subnet mask of 255.255.255.0, set your PC to 10.0.0.3 with a subnet mask of 255.255.255.0.

   This example uses these IP addresses:

   • Device IP address: 10.0.0.1

   • PC IP address: 10.0.0.3

   • Subnet mask: 255.255.255.0

2. Open the Network Connections control panel on your PC. On many PCs, this path is Start > Control Panel > Network Connections.

3. Right-click the Local Area Connection icon and choose Properties.

4. Select Internet Protocol (TCP/IP) from the list of components and click Properties.

   

5. Take note of your current TCP/IP properties. If your PC is already configured with an IP address, write down the IP address and subnet mask so that you can return your PC to the original configuration.

6. Click Use the following IP address and enter the IP address and subnet mask for the PC.

   

7. Click OK to save your settings.

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Verify the IP Address

To verify the IP address on your PC, follow these steps:

1. Click Start > Run.

2. In the Run dialog box, enter cmd or command, and then click OK to open a command prompt window.

3. At the command prompt, type ipconfig and press Enter to display the current settings.

4. Confirm the IP address subnet mask.

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Verify a Remote IP Address

To confirm that you can reach a remote IP address, follow these steps:

1. Click Start > Run.

2. In the Run dialog box, enter cmd or command, and then click OK to open a command prompt window.

3. At the command prompt, type ping 10.0.0.1 , where 10.0.0.1 is the remote IP address. Press Enter to begin. Observe the results to determine if this ping is successful:

   • Successful ping

     Pinging 10.0.0.1 with 32 bytes of data:
     
     Reply from 10.0.0.1: bytes=32 time<10ms TTL=255
     Reply from 10.0.0.1: bytes=32 time<10ms TTL=255
     Reply from 10.0.0.1: bytes=32 time<10ms TTL=255
     Reply from 10.0.0.1: bytes=32 time<10ms TTL=255
     
     Ping statistics for 10.0.0.1:
         Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
     Approximate round trip times in milli-seconds:
         Minimum = 0ms, Maximum =  0ms, Average =  0ms

   • Unsuccessful ping

     Pinging 10.0.0.1 with 32 bytes of data:
     
     Request timed out.
     Request timed out.
     Request timed out.
     Request timed out.
     
     Ping statistics for 10.0.0.1:
         Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
     Approximate round trip times in milli-seconds:
         Minimum = 0ms, Maximum =  0ms, Average =  0ms

     If the ping is unsuccessful, your computer is unable to reach the remote IP address. For further assistance, see Troubleshoot the Procedure.

4. Type exit to close the command window.

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Troubleshoot the Procedure

This section provides information about common problems that you may encounter.

Problem	Cause(s) and Suggested Solution(s)
I set my PC for DHCP, but I did not receive an IP address.	Ensure that your PC is properly connected to the device. Click Start > Run. In the Run dialog box, enter cmd or command, and then click OK to open a command prompt window. At the command prompt, type ipconfig /renew and press Enter to renew your settings.
I am unable to ping a remote IP address.	Check these items: Verify that your computer has the correct IP address, subnet mask, and remote gateway. Verify the cable between your computer and the device. Some devices use a straight-through cable; other devices require a crossover cable. If possible, replace the cable with a known good cable. For further information, refer to Cable Descriptions. Verify that the remote device has the correct IP address and subnet mask.

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Related Information

• Cable Descriptions
• Create a HyperTerminal Connection
• Set Up a TFTP Server