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Cisco ICS 7750 Compatibility Matrix

Cisco ICS 7750 System Software Release Cisco CallManager Release Cisco Unity Release Cisco Customer Response Solutions Release IPCC Express
3.2(x) 3.3(2) 3.3(3), 3.3(4)SR2 4.0(2a),4.0(2a)SR1 3.1(5), 3.1(6) 4.0(1), 4.0(2) 4.0(4) 2.2(5) 3.0(1), 3.0(2) 3.1(3) 3.5(2)
2.5.0 x       x x   x x    
2.6.0   x     x* x   x      
2.6.1, 2.6.2   x x   x* x   x      
2.6.2     ** **     **     ** **

Note:
* = In order for Cisco Unity 3.1(5) or Cisco Unity 3.1(6) to interoperate with Cisco CallManager 3.3(x), TSP 7.0(1) or above is required. Unity 4.0(1) ships with TSP 7.0(1).
** = Cisco ICS 7750 Software Releases Planned in 2004.

The ICS 7750 software releases planned in 2004 are Releases 1A, 2A, 1B, and 2B:

Release 1A includes this combination of tested and supported software: Release 2A includes this combination of tested and supported software:
ICS System Software 2.6.2 ICS System Software 2.6.2
CallManager 3.3(4)SR2 CallManager 4.0(2a)
CallManager CSA 4.0.2.629-1.1.6-k9 CallManager CSA 4.0.2.629-1.1.6-k9
Unity Voice Mail and Unified Messaging 4.0(4) Unity Voice Mail and Unified Messaging 4.0(4)

Releases 1A and 2A will be available on October 1, 2004.

Releases 1B and 2B add IPCC Express, and 2B adds a more current release of CallManager.

Release 1B includes this combination of tested and supported software: Release 2B includes this combination of tested and supported software:
ICS System Software 2.6.2 ICS System Software 2.6.2
CallManager 3.3(4)SR2 CallManager 4.0(2a)SR1
CallManager CSA 4.0.2.629-1.1.6-k9 CallManager CSA 4.0.2.629-1.1.6-k9
Unity Voice Mail and Unified Messaging 4.0(4) Unity Voice Mail and Unified Messaging 4.0(4)
IPCC Express 3.1(3) IPCC Express 3.5(2)

Releases 1B and 2B are planned to be released by December 2004.

Note: Cisco Security Agent (CSA) version CSA-4.0.2.629-1.1.7-K9 for CallManager is the currently available version; it includes minor fixes to CSA-4.0.2.629-1.1.6-K9.

CallManager 4.0 Support Specifics:

Exceptions (CallManager 4.0 Features Supported Only with an External Gateway or Router):

Due to hardware limitations of the System Processing Engine (SPE) 310 and Multiservice Route Processor (MRP) 300 series, you must use an external voice gateway such as the Cisco 1760-V product, or the appropriate external multiservice Cisco 1700, 2600, or 3700 series router or voice gateway product to support the following features that require gateway software compatibility. These Exceptions are related to the new call processing features introduced in CallManager 4.0.

  • Malicious Call Identification (MCID) supplementary service
  • Enhancements for Q.SIG feature set
  • Multi-Level Precedence and Preemption (MLPP)
  • In-band DTMF Relay (per RFC 2833) over MTP
  • Voice security support

For more details, see Product Bulletin 2363:
http://www.cisco.com/en/US/products/hw/voiceapp/ps967/prod_eol_notice09186a00801da20e.html

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