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Again and again, Cisco has received top marks from industry experts
and users alike for the high quality of its Technical Assistance
Center (TAC) Web site. Read more about the recent awards this site
has received by clicking on the appropriate link below.
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| December,
1999 |
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Top
Honors
Network
World Service and Support Survey,
Network World Fusion |
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| July,
1999 |
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The
10 Best Web Support
Sites of 1999
Association of Support Professionals,
1999 Web Support
Awards |
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October,
1998
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1998
Global User
Best
International Networking Service and Support Site
DataComm |
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1998
Overall User's Choice
DataComm |
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Best
Support by a
Networking Vendor
DataComm |
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Best
Site for International Users
Association of Support Professionals,
1998 Web Support Awards |
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| User
surveys, October, 1998 |
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Rated
#1
in four of six categories:
- Phone Support
- Online Support
- Upgrades
- Planning
DataComm
User Survey: Global Tech Support 2000 |
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Rated
#1
Overall Satisfaction by Users
with Support Contracts,
DataComm
User Survey: Global Tech Support 2000 |
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Rated
#1
Overall Service in Support
for the North America and
Asia/Pacific regions,
DataComm
User Survey: Global Tech Support 2000 |
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May,
1997
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Rated
#1
Overall Satisfaction, Service and Support Delivery, and Future
Confidence
Computerworld |
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