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Cisco Technical Services Resource Guide

The Cisco Technical Services Resource Guide provides information about Cisco service requests and brief descriptions of online technical support resources. You can view the guide by clicking on the link below:

Technical Services Resource Guide (PDF - 1.6 MB)

Order the Technical Services Resource Guide worldwide through Cisco Marketplace.

  • Click on Collateral & Subscriptions Store.
  • Click on Marketing Collateral (on left-hand side).
  • Go to page 3 - the Guide is near the top of the page.
  • Or, search for part number 9896-1105.
  • Guides are print on demand and cost US$2.00 each.
  • Orders take 24-48 hours

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