Service Requests Portlet

What is the Service Requests portlet and how does it work?

The Service Requests portlet allows you to view up to ten of your most recently opened service requests. Click the Edit button to define the number to appear.

Why is the Service Requests portlet empty?

The Service Requests portlet checks the Cisco TAC Service Request Query Tool to see if you have any service requests in an open state. If you do not have any service requests with a status of open, you do not see any service requests listed in the portlet. If you do have service requests with an open status, but do not see them appearing in the portlet, please send email to mytechsupport-feedback@cisco.com.

How do I delete the Service Requests portlet?

1. Click the Edit icon on the active page tab. The portlets and the layout for your page display.
2. Click the X on the Service Requests portlet.
3. Click Save. The portlet is removed from your page.

To add the portlet again:

1. Click the Edit icon on the active page tab.
2. Click the Add Portlet button. A list of portlets that you can add to your page displays.