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Connected Government in Action |
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Unified Communications Applications: Empower Employees by Simplifying Collaboration
When agencies first adopt unified communications, the usual goal is to connect to each other and to citizens with voice and voicemail. But that's just the beginning. Once the framework is in place, agencies can add different unified communications applications one by one—like presence, multimedia collaboration, TelePresence, and accessibility—to empower the workforce. These applications enable richer forms of collaboration and give agencies the flexibility to respond quickly to changing mission needs. What's more, deployment is simplified because unified communications applications take advantage of the agency’s existing information-security policies.
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Seamless Mobile Collaboration: Bring Your Workspace with You
When agencies take steps to empower their workers, who better to start with than the growing ranks of mobile employees? Mobile employees can be more productive and effective when they can access the department’s collaboration applications from wherever they happen to be—using a smartphone. "The notion is that the employee's workspace travels with them wherever they go," says Kathy Ditto, federal unified communications marketing manager, Cisco. "Employees can use their smartphones not only for voice, voicemail, and
e-mail—like any civilian—but also for agency collaboration tools such as extension dialing, instant messaging, presence, contacts, and conferencing."
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Empowered Government Workforce: Connect Those Who Know with Those Who Need to Know
The government workforce is being squeezed on two fronts: the coming wave of retirees and the reluctance of new graduates to work in an environment they regard as having old-fashioned technology. "As a result of both factors, agencies are having to meet their mission objectives with fewer resources," says Chris Shenefiel, federal government industry solutions manager, Cisco. "To succeed, they need to empower the workers they do have to be more productive." Increasingly, empowering the government workforce is seen as a part of human capital planning.
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Cisco at FOSE 2008
Experience the Empowered Government Workforce in Cisco Booth 1701. Learn about the Cisco technologies that enable an innovative agency to communicate and collaborate effectively wherever its employees need to be:
- At home: Secure access to all the functionality of the agency office, including communications, applications, and data.
- At the office: Collaboration using unified communications and a secure, resilient network infrastructure that maintains continuity of operations and provides information for emergency response.
- At the airport: Secure mobility and unified communications with access to resources using a mobile device or laptop.
Visit the Cisco Network Emergency Response Vehicle (NERV) to see how Cisco is helping mobile command and control centers meet the need for high-performance, mobile IP-enabled solutions. The Cisco NERV can rapidly establish essential communications to enable command presence, resource control, and communications interoperability.
Then participate in one or more of 32 Cisco educational sessions presented over the three days of FOSE. Get the latest information about Cisco solutions and technologies for federal government. These in-depth sessions will be held in rooms 158B, 159A, and 159B. For more detail visit the Cisco at FOSE Web Site.
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See you at FOSE April 1-3 at the Washington, DC Convention Center!
Mobility TV: Enterprise Fixed Mobile Convergence
Watch the Mobility TV Webcast "Deploying Dual Mode Devices and Other Options" to learn more about fixed-mobile convergence: what it means, the benefits, and how your business can implement a strategy for better mobile collaboration across your organization. Explore the technical requirements for implementing mobile unified communications to smartphones, as well as new device options such as dual-mode handsets. Learn what is really needed for transparent transfer of calls between wireless LAN and cellular networks and the pros and cons of different architectural approaches. Watch whenever you'd like on demand.
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For more information on related topics, tune in monthly for the Mobility TV Webcast series at www.cisco.com/go/mobilitytv.
Telework as a Continuity of Operations Strategy Webcast Now Available for Download
More and more federal agencies are incorporating telework into their Continuity of Operations plans, or COOP. Agencies like the Department of Labor have successfully implemented telework as an integral component of their COOP strategy. You can learn more about their approach in a Webcast now available for download on the Telework Exchange Web Site. Download Now
In this Webcast you'll also learn about the technologies and the Cisco solutions and insights that enable both telework programs and COOP planning. Scenarios that require telework as part of an integrated response plan will illustrate how the Department of Labor is testing processes and people to improve agency preparedness.
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