Cisco.com Networkers 2002: Network Services, Content and Management

Introduction to Network Management (NSC-110)

This session describes what it means to manage today's complex networks. It discusses the role of network management within organizations, along with the different components and processes involved. By describing the various network management tools and technologies available today, this session will provide participants with a solid foundation for effective network management.

This session is designed to be particularly useful for attendees working in the following areas: engineers who are looking to deploy network management applications.

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Building High Availability Networks (NSC-114)

In this introductory session we will introduce the tools necessary in designing, deploying, and operating High Availability Networks. We will discuss terminology, definitions, methods of calculating network availability, as well as best practices to consider in planning, deploying and maintaining a network to maximize uptime. We will also consider network cost versus cost of downtime in making network design decisions.

This session is designed to be particularly useful for attendees working in the following areas: network designers and network operations managers in both the enterprise and service provider environments.

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The Internet OSS (NSC-121)

This session will first cover the pillars on which the Internet operations support system (OSS) is built: architecture and standards, products and integrated offerings, and finally, partners. Presenters will offer examples of integrated offerings by both Cisco and its partners and explain how these are deployed into a service provider's environment. The architecture and standards pillar is a Cisco contribution to the Telemanagement Forum's New Generation Operations Support Systems (NGOSS) initiative. Based on the fundamental raison d'etre of OSS, we show how this evolves in an Enterprise Application Integration (EAI) method supported by Common Information. All aspects of the TOM and fault, configuration, accounting, performance, and security (FCAPS) models are affected. Cisco network services architecture is an example of an implementation, and we will go into some detail as to how the IE2100 can be used in this regard. To show some of the ecosystem dynamics, we will show two or three integrated offerings deliverable by SI's. These offerings can vary from entry level to full scale.

This session is designed to be particularly useful for attendees working in the following areas: service providers who are interested in developing automated provisioning.

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Understanding DNS & DHCP (NSC-141)

This session describes how to manage IP addresses and host and domain names. It builds on fundamental concepts of hierarchical and dynamic allocation of resources through the deployment of reliable and secure services. This session includes Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) methods for supporting various applications. It also includes recent standards developments in the Internet Engineering Task Force (IETF).

The following session covers information you may find useful if you register for this session: NSC 110 Introduction to Network Management

This session is useful for attendees working in the following areas: anyone who must manage a network beyond the routers.

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Introduction to IP Mobility and Mobile IP Configuration (NSC-161)

This session both introduces IP mobility and explains how to configure the Cisco Mobile IP IOS® features to support mobility. The introduction section discusses the reasons for mobility, and introduces technologies that support mobility for IP devices including protocols and WAN and LAN standards. The configuration section explains how to configure and trouble shoot the Cisco Mobile IP IOS Home Agent, Foreign Agent, and Mobile Router features. Participants will understand terminology and technology as well as be able to configure the Cisco Mobile IP features.

This session is designed to be particularly useful for attendees working in the following areas: those network engineers considering deployment of mobile devices that use IP.

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Introduction to Principles and Protocols of Content Networking (NSC-181)

This session introduces the fundamental technology that supports content networking-based services and the use of these services either to solve application-specific scaling issues or simply to enable network-wide application services. This session presents an overview of Cisco content networking architecture and the different functional areas it supports. The session also describes the primary challenges that content networking technology attempts to resolve. This session discusses protocols such as Domain Name System (DNS) and various aspects of HTTP including HTTP-connection establishment, HTTP conversations, HTTP redirection, Secure Socket Layer (SSL) and IP Security (IPSec), and session persistence. This session also presents an overview of several protocols used in video-streaming applications.

The following sessions cover information you may find useful if you register for this session: NSC-141 Understanding DNS and DHCP, NSC-191 Extending Content Accessibility to Mobile Devices, NSC-282 Deploying and Troubleshooting Content Switching, NSC-283 Deploying Content Caching and NSC-284 Deploying Distributed Data Centers.

This session is useful for anyone who wants an understanding of content networking.

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Extending Content Accessibility to Mobile Devices (NSC-191)

This session introduces an architectural approach for extending content to mobile devices, with specific emphasis on the protocols and technologies used to deliver enterprise- or Internet-based content to mobile devices, such as personal digital assistants (PDAs), and phones. It provides a technical description of foundation protocols and transport technologies (for example, HTTP and XML; XSL transformations [XSLT]), and illustrates the main features of the different presentation layer technologies available. The session provides technical background for understanding content accessibility deployments and applications but does not cover in-depth deployment scenarios. It presents the basic technologies implemented in the design of mobile accessibility, and illustrates some of the methodologies for interconnecting mobile and workstation-based content accessibility.

The following session covers information you may find useful if you register for this session: NSC 181 Introduction to Principles and Protocols of Content Networking

This session is useful for technical individuals who want to understand the architectural concepts for implementing content accessibility with many different application types within a single, consistent framework.

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Principles of Fault Management (NSC-211)

An effective fault management process is essential to maintain network service high availability. This session will help you improve network availability through the use of fault management tools and techniques. The session provides an overview of the fault management process, as well as specifics on fault management tools, including event- or fault-reporting capabilities in Cisco devices and available fault management applications. We will go into some detail about Simple Network Management Protocol (SNMP) and Syslog notifications, as well as additional capabilities in Cisco devices, such as the Service Assurance Agent, Remote Monitoring (RMON) alarms and events, and the disman Event Management Information Base (MIB). In addition, the session will provide a brief introduction to the Expression MIB. We will also discuss applications that can be used to manage fault-reporting capabilities and fault-management systems such as Internet Performance Monitor, Cisco Info Center, Device Fault Manager, and a range of third-party applications.

The following sessions cover information you may find useful if you register for this session: NSC-110 Introduction to Network Management, NSC-212 Understanding Service Level Management and QoS Management and NSC-251 Network Troubleshooting Tools and Techniques.

This session is useful for all network administrators.

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Understanding Service Level Management and QoS Management (NSC-212)

As a network manager, you have agreements with your customers, either written or implied, on what level of performance they can expect from the network. To determine if the network is meeting these expectations, you can use performance management. We will talk about how best to perform performance management from the device, network, and management station perspectives. We will also discuss how to employ a network wide approach to managing service levels and prioritizing traffic, as required by applications such as voice, video, or business-critical applications. We'll look at tools such as the Voice Heath Monitor (VHM), Quality of Service Devise Manager (QDM), and the QoS Performance Monitor (QPM). People taking this course are strongly encouraged to take the related Introduction to QoS class. In addition, we'll look at best practices for collecting performance management information and at more traditional applications in the performance management space.

The following sessions cover information you may find useful if you register for this session: NSC-215 Deploying QoS in an Enterprise Environment and NSC 110 Introduction to Network Management.

This session is designed to be particularly useful for attendees working in the following areas: those network engineers and managers who are responsible for the performance of their networks.

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Deploying High Availability at the Edge (NSC-214)

The network edge - the point where the enterprise wide-area network interacts with the service provider access layer - can be a major contributor to network downtime. Where other areas of the network will have a high degree of redundancy, the network edge will often constitute a single point of failure within an overall network design. This session examines the traditional design and deployment methods of providing resiliency at the network edge. In addition, the most recent Cisco IOS innovations (Stateful Switchover, Non-stop Forwarding), which can offer even higher levels of availability, will be discussed.

The following session covers information you may find useful if you register for this session: NSC-114 Building High Availability Networks.

This session is designed to be particularly useful for attendees working in the following areas: both enterprise and service provider WAN administrators, as well as service providers who offer managed network services.

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Deploying QoS in an Enterprise Environment (NSC-215)

This two-hour, Level 2 session details the configuration of Cisco hierarchical network infrastructure in order to satisfy the QoS requirement of today's enterprise applications, including voice, video, and mission-critical data applications over an IP network. The classification and scheduling capabilities of Cisco Catalyst� switches, and Cisco IOS routers are explained in depth, and step-by-step configuration examples are presented. Additionally, the session discusses the performance and scaling implications that require consideration when enabling these features. The session covers traffic requirements of enterprise applications, how to enable the correct QoS features of a Cisco Catalyst switches and Cisco IOS routers to satisfy application requirements, how to establish and enforce trust boundaries, and how to properly provision and manage WAN bandwidth.

The following session covers information you may find useful if you register for this session: NSC 212-Understanding Service Level Management and QoS Management.

This session is designed to be particularly useful for attendees working in the following areas: network engineers who need to deploy QoS features in their environments.

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Large Scale Deployment of CiscoWorks 2000 (NSC-221)

This breakout session focuses on common issues encountered when deploying CiscoWorks2000 suite applications in Enterprise networks of 1000+ devices. Real-world examples will be used to share solutions drawn from years of Cisco experience helping customers manage their networks. The session will provide an in-depth discussion of the challenges of deploying large-scale CiscoWorks2000 implementations and explore how to choose the correct supporting hardware and software. Deployment examples of the major products of the CiscoWorks2000 bundles with third-party partner products across multiple servers to address large-scale networks will be discussed. To get the most out of this session attendees should have good working knowledge of the technologies used to manage networks (DNS, SNMP, MIBs), general management techniques for polling and monitoring, an understanding of NMS platforms and CiscoWorks2000 products.

The following session covers information you may find useful if you register for this session: NSC 110 Introduction to Network Management.

This session is designed to be particularly useful for attendees working in the following areas: those network engineers who are either are now or are planning to manage a large number of devices via CiscoWorks 2000.

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The Right Method for Collecting Usage Information: In-depth Comparison (NSC-230)

The Right Method for Collecting Usage Information: In-depth Comparison

This session provides an overview of the device accounting mechanisms. After a quick introduction on accounting, we will describe and technically compare the different accounting methods: IP accounting, Remote monitoring (RMON), Netflow, Border Gateway Protocol Policy Accounting, NetFlow, Traffic Matrix Statistics, Radius, etc.. Case studies will help define where each method applies. Configuration examples will be briefly discussed as well as deployment recommendations.

The following session covers information you may find useful if you register for this session: NSC 110 Introduction to Network Management

This session is designed to be particularly useful for attendees working in the following areas: enterprise and service provider experts engaged in designing and maintaining accounting and billing solutions.

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Network Troubleshooting Tools and Techniques (NSC-251)

This session will cover network troubleshooting tools and techniques. We will focus classifying network problems in order to determine what tools to use to troubleshoot them. We will look at some general tools of the trade like ping, trace route, pchar, sniffers, and RMON as well as specific Cisco tools like Service Assurance Agent and command line interface (CLI) commands. Attendees should have a good understanding of network management practices, and the importance of constructing network baselines to aid in identifying network problems.

The following session covers information you may find useful if you register for this session: NSC-110, Introduction to Network Management.

This session is designed to be particularly useful for attendees working in the following areas: customers who are looking to pick up some tips on how to use debugging tools.

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Deploying Mobile IP (NSC-261)

This session addresses numerous aspects of designing and deploying Cisco IOS Mobile IP technology for real world applications. Configuration options will be discussed in detail and recommendations for configuration design will be made. Deployment and operational issues discovered in live customer networks will be presented and solutions discussed. Both enterprise and service provider applications will be covered.

The following session covers information you may find useful if you register for this session: NSC-161 Introduction to IP Mobility and Mobile IP Configuration.

This session is designed to be particularly useful for attendees working in the following areas: the network engineer who is planning a Cisco Mobile IP deployment.

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Deploying and Troubleshooting NAT (NSC-271)

This session will discuss the configuration and deployment of network address translation in an enterprise environment based on Cisco IOS. Discussions will include the reasoning behind the implementation of Network Address Translation (NAT) and the configuration and trouble-shooting of a networks using NAT technology.

This session is designed to be particularly useful for attendees working in the following areas: network engineers who support the infrastructure and are either considering or currently maintaining a network based on Cisco IOS address translation.

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Deploying and Troubleshooting Content Switching (NSC-282)

This session discusses the use of content switching technology in data center environments, content-switching design guidelines, best-practice deployment scenarios, and recommended troubleshooting methods. The session details several fundamental concepts of content switching technology, such as load-balancing algorithms, performance metrics, server health and server tracking mechanisms, delayed binding and HTTP-header parsing. Discussions will include common interoperability scenarios, high-availability environments, scalability considerations when using various content-switching technologies and the design considerations of their applications into data-center designs. This session discusses content-switching troubleshooting procedures applied to currently available technologies in the context of the recommended practices, focusing on both interoperability and server-farm health issues.

The following sessions cover information you may find useful if you register for this session: NSC-141 Understanding DNS and DHCP, NSC-191 Extending Content Accessibility to Mobile Devices, NSC-182 Introduction to Principles and Protocols of Content Networking, NSC-283 Deploying Content Caching and NSC-284 Deploying Distributed Data Centers.

This session is useful for anyone interested in deploying content switching.

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Deploying Content Caching (NSC-283)

This session discusses the use of content-edge delivery as it is applied to solve the challenges of delivering content to the end-user. This session presents the mechanisms used to address delivery of rich media-type content in different scenarios when high bandwidth and a large user coverage are required. This session details basic caching technology concepts, the typical deployment mechanisms, and optimizing network resources to allow the scaling of delivery of content to the edge of the network.

The following sessions cover information you may find useful if you register for this session: NSC-141 Understanding DNS and DHCP, NSC-191 Extending Content Accessibility to Mobile Devices, NSC-182 Introduction to Principles and Protocols of Content Networking, NSC-282 Deploying and Troubleshooting Content Switching, NSC-283 Deploying Content Caching and NSC-284 Deploying Distributed Data Centers.

This session is useful for anyone interested in deploying caching.

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Deploying Distributed Data Centers (NSC-284)

This session discusses the use of content-routing technology in distributed data centers or distributed server-farm environments as it is applied to solving problems such as application-layer disaster recovery, site load-balancing and global server load balancing (GSLB). This session discusses how several available mechanisms used in content routing, such as Domain Name Service (DNS) and HTTP redirection, are leveraged by content routing technology to support distributed application environments. Discussions will include common interoperability scenarios, high-availability environments, and scalability considerations applied to available Cisco technology.

The following sessions cover information you may find useful if you register for this session: NSC-141 Understanding DNS and DHCP, NSC-191 Extending Content Accessibility to Mobile Devices, NSC-181 Introduction to Principles and Protocols of Content Networking, NSC-282 Deploying and Troubleshooting Content Switching, NSC-283 Deploying Content Caching and NSC-284 Deploying Distributed Data Centers.

This session is useful for enterprise data network engineers and managers.

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