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Networkers 2000 Presentation Directory
(All presentations are in PDF format - download Adobe Acrobat Reader )

If you would like to order audio tapes of the breakout sessions, you can place your order at http://recording.safeshopper.com


Acronym Definitions

General Session
Kevin Kennedy, Senior Vice President, Service Provider Line of Business
1281KB

Breakout Sessions
No. Session Title Lev Certification Speaker(s)
Approx. File Size
View Pres.
Voice/Video Components and Technology
2001 Introduction to Voice and Telephone Technology L1   Chris Beveridge 1508KB
2002 Introduction to Packet Voice Technologies L1   Jim French 1895KB
Rev. 6/28
2003 Introduction to Unified Messaging and Design for Voice L1   Todd Truitt 1076KB
2004 Understanding Unified Communications For Service Providers L2   Ravi Shankar 1036KB
Rev. 6/28
2005 Understanding Voice Signaling Protocols L2 CCIE Craig Mulholland 2280KB
2006 Advanced Enterprise Campus/WAN IP Telephony Design and Implementation L3 CCIE Gene Arantowicz 2031KB
2007 New IP Telephony Update—Cisco ICS 7750 P   Jeff Keller 1844KB
Rev. 6/28
2008 AVVID Product Update P   Christian Renaud 3102KB
2009 Video over IP Product Update P   Gary Beckstrom 1817KB
2010 Introduction to IP Video Streaming and Conferencing L1   Philip Carter 2370KB
2011 IP Video Technologies—Deploying Video on Your Network L2   Jeff Smith 3395KB
Voice Operations and Planning
2100 Enterprise PBX To IP Telephony Migration Strategies L2   Bob Close 2297KB
2101 Traffic Engineering For Voice Over Integrated Service Networks L2 CCIE Chris Beveridge 1560KB
2102 Enterprise IP Telephony Design and Configuration L2   Faraz Aladin 2294KB
2103 Troubleshooting IP Telephony Networks for Cisco CallManager 3.0 L3 CCIE Syed Khurram and Salman Assad 1870KB
2104 Deploying Large Scale SP VoIP Networks L2   Jonathan Davidson 968KB
2105 Advanced Voice over IP Enhanced Services L3 CCIE Juan Munguia 1327KB
Rev. 6/29
Routing Protocol and Switching Technologies
2200 Advanced Routing Technologies L2   Doug Hantula 1106KB
2201 Introduction to MPLS and Traffic Engineering L1   Ranjeet Sudan 1622KB
2202 Deploying MPLS for Traffic Engineering and Backbone VPNs L3 CCIE Eric Osborne and Zaheer Aziz 874KB
Rev. 7/6
2203 Router Switching Performance Characteristics L3 CCIE Phillip Harris 1487KB
2204 Introduction to Routing Protocols L1   Peter Smale 878KB
2205 Deploying OSPF L2   Ian Foo 875KB
2206 Troubleshooting OSPF L3 CCIE Syed Faraz Shamim 780KB
Rev. 7/5
2207 Troubleshooting EIGRP L3 CCIE Russ White 837KB
2208 Deploying IGRP/EIGRP L2   Johnson Liu 903KB
2209 Deploying BGP L2   Mark Turner 894KB
2210 Troubleshooting BGP in Large IP Networks L3 CCIE Alvaro Retana 803KB
2211 Introduction to Network Address Translation L1   Lawrence Searcy 889KB
2212 Deploying Network Address Translation L2   Michael Hollowell 828KB
Rev. 6/28
2213 Introduction to IPv6 L1   Patrick Grossetete 1009KB
2214 Introduction to IP Multicast L1   Paras Trivedi 909KB
2215 PIM Multicast Routing L2 CCIE Ijsbrand Wijnands 1043KB
Rev. 6/28
2216 Deploying IP Multicast L2   Beau Williamson 1172KB
2217 Advanced IP Multicast Routing L3 CCIE Greg Shepherd 1182KB
Rev. 6/28
2218 Introduction and Update for NetFlow L1   Charles Goldberg 1262KB
2219 The Power of SA as a SLM Tool P   Deepu Rathi 1023KB
2220 Staying Agile with Network Refresh—Upgrading to 12.0 P   Teresa Newell 2224KB
Rev. 6/28
Network Connectivity and User Access
2300 Introduction to Traffic Management and Quality of Service Technology L1   Azhar Sayeed 1631KB
2301 Deploying Traffic Management and Quality of Service Technology L2   Sachin Gupta 1328KB
2302 Advanced Traffic Management and Quality of Service Technology L3 CCIE Fred Baker 1384KB
2303 Introduction to Wide Area Network Protocols L1   Eric Matkovich 1390KB
2304 Deploying Wide Area Network Technologies (FR, ATM, Serial) L2   Eric Matkovich 1496KB
2305 Troubleshooting Wide Area Network Protocols L3 CCIE Gery Czirjak and Bal Prasad 1086KB
2306 Deploying Mobile IP in Wireless Architectures L2   Gopal Dommetry 2087KB
Rev. 6/28
2307 Introduction to Wireless Technology L1   Mike DeLeo 2132KB
2308 Deploying Multiservice Networks, VPNs and DSL in Small Enterprise Branch Offices and Small/Medium Businesses L2   Paul Lysander 2485KB
2309 Deploying Wireless LAN Infrastructure L2   Bruce Alexander 4496KB
2310 WAN Router Product Update—The Intelligent Enterprise Edge P   Glenn Graham 2241KB
Enterprise VPN Technology and Components
2400 Introduction to VPNs L1   Kevin Flynn 2012KB
2401 Deploying Remote Access VPNs L2   Bernie Trudel 1979KB
2402 Advanced IPSec Deployment Scenarios L3 CCIE Mike Sullenberger and Greg Abelar 1310KB
2403 Advanced Topics in Enterprise VPNs and PKI L3   Natalie Timms 1316KB
2404 VPN Product Update P   Steve Collen 2290KB
2405 Troubleshooting IPSec Design and Implementation L3   Saadat Malik 643KB
Network Security and Components
2500 Introduction to Security: Securing Electronic Business L1   Dave King 2454KB
2502 Deploying Secure Networks L2 CCIE Sean Convery 2768KB
Rev. 6/28
2503 Troubleshooting Cisco Secure Intrusion Detection L3 CCIE Saadat Malik 808KB
2504 Cisco Secure Firewall Product Update P   Dennis Vogel 1346KB
Rev. 6/28
2505 Intrusion Detection and Prevention Product Update P   Joel McFarland 1554KB
Network Planning, Management and Monitorig Tools
2600 CiscoWorks2000 Solutions Update P   John McCormack 2877KB
2601 Introduction to Service Level Management L1   Calvin Chai 1614KB
2602 Managing Campus LAN Environments L2   David Stiff 2696KB
2603 Application Aware Traffic Engineering and Monitoring P   John McCormack 1129KB
2605 Content Networking Product Update P   John Yen 900KB
2606 Deploying QPM in an Enterprise P   Bob Yee 2244KB
2607 Introduction to Cisco Certifications and Training P   Elaine Murphy 1247KB
Rev. 6/28
2608 Introduction to VPN Management L1   Duane DeCapite 1061KB
2609 Introduction to High Availability Networking L1   Jake Hartinger 1674KB
Rev. 6/28
2610 Managing Voice Over IP Networks with CiscoWorks2000 Voice Manager P   David Stiff 825KB
Rev. 6/28
IBM System Connectivity and Integration
2700 Intelligent Server Load Balancing in IBM 390 Environments: A Cisco/IBM Alliance Case Study L2   Dan Tulledge 1464KB
2702 IPSec and SSL Security Implications for TN3270 Sessions L2   Ken Kauffmann 716KB
2703 Network Management in Mixed IP and SNA Networks Using CiscoWorks Blue L2   Sudhir Nath 1965KB
2704 Content Flow Monitor/390 P   Hal Liberty 1048KB
Campus Components and Technologies
2800 Deploying Server Load Balancing Technology L2   Mauricio Arregoces 1701KB
2801 Deploying Highly Available Campus Networks L2   Geoff Haviland 1605KB
2802 Performance Metrics for MultiLayer Switches L3 CCIE Sean Hull 1914KB
Rev. 7/5
2803 Deploying Campus Based Protocols L2   Ian Foo and Tom Nosella 1315KB
2804 Deploying L3-Enabled ATM Networks with the 8500 P   Indrajit Roy 693KB
Rev. 6/28
2805 Cisco 7000 Family Hardware Configuration and Performance Optimization L2   Yuen Lam 1277KB
2806 Campus Switch Architecture L3 CCIE Ken Smith 1845KB
Rev. 6/28
2807 Troubleshooting Catalyst Switches (Part 1) L3 CCIE Todd Hollmann 622KB
Rev. 6/28
2808 Troubleshooting Catalyst Switches (Part 2) L3 CCIE Ken Patton 1165KB
Rev. 6/28
2809 Designing Scalable Mid-Sized Networks L1   Kittur Nagesh 2303KB
2810 Campus Modular Switching Product Update P   Brad Danitz 2580KB
Rev. 6/28
2811 Introduction to Content Delivery Networks L1   Tim Sylvester   Session Cancelled
Service Provider Aggregation/Access Technology and Components
2900 Design Principles for DSL Based Access Solutions L2   Sanjeev Mervana 1068KB
Rev. 6/28
2901 Design Principles for Cable Based Access Solutions L2   Steve Lee 1173KB
2902 Design Principles for Fixed Wireless Access Solutions L2   Ken Coley 1239KB
Rev. 7/5
2903 Troubleshooting Analogue and Digital Dial Services L3 CCIE Talal Siddiqui 1282KB
2904 Troubleshooting Cable Access Networks L3 CCIE Steve Lee 1270KB
2905 Troubleshooting DSL Access Networks L3 CCIE Siva Valliapan and Raj Gulani 997KB
Rev. 7/7
2906 DSL Product Update P   Robert Barton 1461KB
2907 Multi Service Access Product Update P   Mike Wood 1414KB
Rev. 6/28
2909 MGX 8240 Private Line Gateway Product Update P   Qing Hu 1016KB
2910 Cable Access Product Update P   Maribea Berry 1942KB
Service Provider Backbone Infrastructure
3000 Introduction to Optical Technology and Components L1   Ann Sun 1251KB
3001 Introduction to Real Time ATM Services L1   Hafid Seddouki 1858KB
3002 Deployment and Design Issues for IP over Optical Networks L2 CCIE Charles Mujie 1438KB
Rev. 6/28
3003 Deploying DWDM for Delivery of Lambda Based Networks L2 CCIE Larry McAdams 1275KB
Rev. 6/28
3004 Design Principles for Very Large Wholesale Dial Services L2 CCIE Sherelle Farrington 1110KB
3005 Deploying Services over an Enabled Infrastructure L2 CCIE Keith Jones 1565KB
Rev. 6/28
3006 Designing Convergent New World Networks for Greenfield IXCs L2   Greg Nehib 2311KB
Rev. 7/6
3007 Advanced Optical Technology and Concepts L3 CCIE Gary Nicholl 1199KB
3008 MGX 8800 Series Multi Service Wide-Area Switch Product Update P   Harold Fritts 2400KB
3009 Optical Solutions Product Update P   Sanjay Rao 1874KB
3010 DEN Based Object Modeling and Schema for Policy Based Networking L2   John Strassner 1468KB
Strategic Applications and Networking Technologies
3100 Business Transformations, New IT Architectures I   Michael Munro 1298KB
Rev. 6/28
3101 E-Commerce Networking I   Romano Ninassi 919KB
3102 Networking for E-Learning I   Charles Ganzhorn 1331KB
Rev. 6/28
3103 Networked Supply Chain Management I   Jonathan Gilad 1353KB
Rev. 6/28
3104 Requirements for New World Customer Care I   Kacey Carpenter 1985KB
3105 Internet Hosted Applications: Markets and Technology I   Freddie Danielsen 1726KB



Introduction to Voice and Telephone Technologies
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This course is an introduction to all technologies involved in the traditional telephone network. This course includes basic detail on telephony components, analog and digital telephony, E&M, loop start and ground start signaling, circuit switching and transport, synchronization, coding and compression methods (including ITU-T G.711, G.726, G.728, G.729), and implementation issues such as echo and delay. This course is meant to prepare the absolute beginner for the issues they will face when integrating their voice and data networks, and is an appropriate course to prepare them for more advanced voice technology courses in the Networkers curriculum.


Introduction to Packet Voice Technologies
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The market is realizing the tremendous benefits of a consolidated voice and data network. In this session, we'll review the enabling technologies and standards that are driving the conversion to packet voice. Traditional packet voice deployments involve connecting legacy voice endpoints over a packet infrastructure using gateways. For traditional deployments, we'll review toll-bypass, tandem switching, and Off-Premise Extension (OPX) using VoIP, VoFR, and VoATM with an emphasis on the functional components, CODECs, and protocols. IP Telephony deployments replace the traditional phones with IP enabled endpoints. For these deployments, we'll explore the Architecture for Voice, Video and Integrated Data (AVVID) including IP enabled endpoints, gateways, and signaling controllers.


Introduction to Unified Messaging and Design for Voice
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This session is designed for network managers and engineers involved in deploying Unified Messaging in enterprise packet voice networks. Detailed examinations of the "foundation" technologies required to implement a Unified Messaging solution are initially discussed. This is followed by descriptions of Unified Messaging architectures and call flow scenarios. Finally, case studies of varying sized enterprises are analyzed and critiqued. This course is an enterprise tract session.


Understanding Unified Communications For Service Providers
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Unified Messaging is an enhanced IP-based software solution that gives subscribers the ability to receive voice mail, e-mail and fax messages using a single mailbox that can be accessed via the phone or at the desktop. The Cisco Unified Communications solution delivers new revenue opportunities to service providers by consolidating voice, e-mail, and fax messaging within an existing IP infrastructure. This presentation discusses the features and components of a unified communications solution, call flows for common subscriber features, and design issues related to a typical deployment in a service-provider environment. Attendees will receive a step-by-step process for deploying a unified messaging solution along with sample configurations and detailed call flows to understand implications on existing data networks. The session is intended for network managers and engineers in carrier or service-provider environments.


Understanding Voice Signaling Protocols
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The aim of the course is to bring the attendee to a level where they have a good understanding of traditional voice signaling and an appreciation of emerging signaling technologies for packet based voice. This course covers analog and digital signaling.


Advanced Enterprise Campus/WAN IP Telephony Design and Implementation
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This session depicts the key elements required to design and implement an end-to-end Enterprise IP Telephony Network. This course covers in detail will be the technical aspects of design considerations made during the planning stages as well as proper implementation techniques. A voice-enabled infrastructure is key and starts with enabling the proper QoS tools in the campus/WAN. This entails enabling such queuing mechanisms as CBWFQ, IP RTP Priority, and so on. Tightly coupled with QoS is the Cisco Call Manager, providing admission control and diverse call routing if IP WAN resources are unavailable. Covered in detail will be admission control techniques such as H.323 Gatekeeper and the use of RSVP that check for available network resources before placing voice calls across the IP WAN. This course hilightslanning and configuration of enterprise dial plans that provide diverse call routing when the primary voice path is the IP WAN and the secondary path is the PSTN and the network has insufficient WAN resour


New IP Telephony Update—ICS 7750
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Learn more about Cisco's Integrated Communications System (ICS) 7750, an advanced IP telephony solution that delivers easily expanded and easily managed Web-based communications applications which will transform branch-office and mid-market business environments into dynamic and responsive e-businesses. The ICS 7750 gives businesses a cost-effective platform for quick deployment of powerful New World applications such as unified messaging, integrated Web call centers, data/voice collaboration and networked video-- all key solutions for becoming a competitive e-business. This session will provide an overview of system components and architecture, requisite and complimentary products. The presentation will also provide an overview of configuration and administration tools, and IP Telephony design considerations for the Branch Office and mid-sized company.


AVVID Product Update
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This session will provide a comprehensive overview of the products that deliver Cisco's solution for Voice, Video and Integrated Data as part of Cisco AVVID. It will cover new IP Telephony including wireless office solutions, Infrastructure for multiservice and new applications from Cisco including Unified Messaging. This session is designed for Network Managers and engineers involved in Corporate or Networks internal to an organization.


Video over IP Product Update
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This session will provide an update on Ciscos products for video-over-IP networks. You will hear the latest information on product features and plans for the Cisco IP/TV® video broadcast and on-demand solutions as well as the IP/VC H.323 videoconferencing product.


Introduction to IP Video Streaming and Conferencing
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This session will cover the basics of IP video technologies for videoconferencing, video broadcast and video on demand. It will include an overview of applications, plus a discussion of network requirements for deployments including bandwidth, QoS and multicast.


IP Video Technologies—Deploying Video on Your Network
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This session provides more in-depth information on deploying video-over-IP networks. It will include a discussion of architectures and design for video streaming (broadcast and on-demand) as well as videoconferencing applications.


Enterprise PBX To IP Telephony Migration Strategies
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As organizations make a commitment to adopting IP telephony technology, network managers — for both voice and data — need to plan for the transition with minimum risk and disruption to users. This session examines possible issues and suggests several strategies that can be employed. This course advances several scenarios and case studies with footnotes referring to specific PBX and voice-mail systems. While the bulk of the session will deal with PBX and voice-mail features, it also includes a brief survey of other migration issues. This session is for engineers and managers of corporate voice and data networks who expect their organizations to migrate from PBXs to IP telephony.


Traffic Engineering For Voice Over Integrated Service Networks
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This course covers Traffic Engineering principles for traditional telephone networks and their application to voice over IP or Integrated Services Networks. Also included is capacity planning for voice in a data network, with emphasis on the calculation of Busy Hour, Average Hour, and the use of traffic tables such as Erlang and Poisson. The attendee should come away with a solid understanding and some worked examples of proper Voice Traffic Engineering.


Enterprise IP Telephony Design and Configuration
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This session focuses on design and implementation of IP telephony in enterprise environments as part of the converged network paradigm. Attendees will learn about the important elements to consider in the design and planning stage. They will learn to apply these concepts to deployment models and build a case study network and configuration examples. Deployment models will include a large campus site, regional sites, and small branch offices. The session is designed for network managers and engineers involved with deploying IP telephony in enterprise networks.


Troubleshooting IP Telephony Networks for Cisco CallManager 3.0
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This course covers in detail the troubleshooting techniques of Cisco CallManager 3.0. We will also cover troubleshooting techniques of VoIP gateways and gatekeepers. We will do this with the help of three different case studies based on a sample customer network. This sample customer network will have Cisco CallManager 3.0 Clusters, VoIP gateways and gatekeepers.


Deploying Large Scale SP VoIP Networks
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This course covers detailed implementation guidelines and best-practice recommendations for deploying H.323-based VoIP networks. We will focus on service provider case studies for this purpose. This session focuses on router-based VoIP products with current and upcoming design components. Detailed information of VoIP components such as gateways, gatekeepers, and other essential devices will be covered. Many of the design components and practices are also applicable to large-scale enterprise VoIP networks.


Advanced Voice over IP Enhanced Services
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Until now, VoIP networks have been designed to provide toll bypass savings. However, the promise of VoIP is the flexibility of quickly deploying advanced services such as Unified Communications, Internet call waiting, voice VPN's and so on. This session describes the Application Zone architecture for the deployment of those services. Using the Cisco Open Packet Telephony framework, H.323 protocol features that are used by the Application Zone Architecture are examined. In addition to understanding the architecture, attendees will learn about the latest developments in H.323 as well as some future extensions. Finally, a look at toward the future examines how this model can migrate to SIP or MGCP. This session is designed for network planners and architects in service provider environments.


Advanced Routing Technologies
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This session will focus on more advanced routing technologies and techniques including the use of floating static routes, the two default routes, and how routers interact with hosts via IRDP, HSRP and routing protocols. Attendees will learn about exchanging reachability information between different routing protocols, how to filter routing information and scenarios where these techniques are used. The session concludes with an example of a network using multiple routing protocols and filtering techniques to achieve optimal routing. This session is designed for Network managers and engineers involved in enterprise or service provider environments.


Introduction to MPLS and Traffic Engineering
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An introductory-level session to introduce our customers to the benefis of MPLS for delivering IP services. This session will introduce Cisco customers to the benefits of MPLS for delivering IP services. Designed to generate interest in this technology, highlight key benefits, answer basic technical questions, and communicate the depth and breadth of Cisco MPLS solutions. Specific topics covered in the session are: 1) Business proposition for implementing MPLS in your backbone 2) Benefits of MPLS 3) Technical tutorial on basic (dynamic) MPLS and MPLS traffic engineering 4) MPLS solutions and platform road map 5) MPLS standardization and multi-vendor inter-operability update


Deploying MPLS for Traffic Engineering and Backbone VPNs
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This tutorial covers two popular MPLS-enabled services traffic engineering and virtual private networks (VPNs). We present the fundamental configuration steps necessary to enable each of these features. We also discuss deployment strategies for a safe and effective feature rollout. Several examples describe how and where Multiprotocol Label Switching (MPLS) traffic engineering and MPLS VPNs can be used effectively in your network.


Router Switching Performance Characteristics
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This session will describes in detail the characteristics of the various platforms in the family of Cisco Routers. We'll particularly examine processing and memory components and how the routers are optimized to provide both hardware and software switching operations as well as other features such as queuing, compression and encryption. The session also discusses the appropriate router choice for various application scenarios as well as performance characteristics of each router model.


Introduction to Routing Protocols
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In this introduction to routing we will discuss routing protocol functions and how protocols provide these functions. We will be doing a comparison of the major routing protocols for IP and IPX (strengths and weaknesses). Help full hints and common mistakes will be discussed. IPX NLSP.


Deploying OSPF
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This session is intended for people who have deployed or who are planning to deploy OSPF. We will review link state protocol basics and discuss OSPF specific features and configurations. Examples of real-world implementations will be covered as well as migration techniques from other routing protocols.


Troubleshooting OSPF
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Specific topics will cover neighbor relationships, CPU problems (including those due to redistribution and flat network design), OSPF and multivendor issues, OPSF routes appearing in the database but not in the routing table, OSPF demand circuit issues, and NSSA issues.


Troubleshooting EIGRP
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This session provides attendees with methods of identifying and resolving common problems with EIGRP networks. It is intended for network planning and support personnel who wish to improve their ability to design and support EIGRP networks.


Deploying IGRP/EIGRP
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This session is an introduction to EIGRP/IGRP deployment. It is designed for people who have deployed or intend to deploy EIGRP/IGRP in their networks and who want to learn more about the protocols. Topics include IGRP and EIGRP operation, optimizing EIGRP for convergence, and interaction between EIGRP and IGRP.


Deploying BGP
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This session, which is aimed at new-intermediate BGP users, demonstrates stable and scalable BGP configurations. The first half begins with a overview of the protocol and examines why you may want to deploy it in your network. The session will then focus on implementing "routing policy": using BGP attributes to control traffic flow out of, into, and within your network. This discussion concludes with a look at the Cisco BGP decision algorithm. The session's second half focuses on scalable and stable deployment of Internal and External BGP. The importance of peer groups, route reflectors, stable aggregation generation, and inbound/outbound routing policy configuration will be highlighted. Finally, we'll conclude with a look at various load-sharing and multihoming strategies.


Troubleshooting BGP in Large IP Networks
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This session focuses on detailed troubleshooting of common BGP problems. Case studies will aid in an in-depth discussion of the tools available, including debug information and error messages. The class has been designed to provide both service-provider and enterprise network managers with a comprehensive BGP troubleshooting toolkit.


Introduction to Network Address Translation
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Network Address Translation (NAT) provides companies (merging with or acquiring others) the required networking solutions that enable transparent, scalable, and bidirectional connectivity between corporate headquarters, acquisitions, and remote offices, even if these sites are using private RFC 1918 addresses or overlapping addresses. Additionally, NAT can be used to conserve IP address space in large-scale ISP networks. Find out all the benefits of Cisco IOS NAT technology. Learn NAT terminology, basic configuration, and commands. This session is designed for network managers and engineers involved in corporate or service-provider environments who wish to gain a basic understanding of NATs benefits, configuration, and operation.


Deploying Network Address Translation
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This session covers implementations of deploying Network Address Translation (NAT) within your organization. Is it designed for engineers who design and support network infrastructures. Scenarios include: IP address conservation, IP conflicts, and security.


Introduction to IPv6
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This session discusses IP version 6 and details Cisco's IOS implementation and future roadmap. It will also evaluate integration architectures that enable IPv6 deployment. This topic is equally applicable to both enterprise and service providers.


Introduction to IP Multicast
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This session introduces fundamental concepts of IP multicast. It explains the basic IP multicast model and why it is preferred over conventional unicast model for some applications. This session also covers basic concepts of several essential components of IP multicast. Link layer addressing, host-router signalling, and multicast routing. It explains link-layer addressing scheme for multicast in various hardware media. It covers the host-router signalling protocol, IGMP. Before introducing and comparing various multicast routing protocols, basic concepts of Reverse Path Forwarding, and source and shared distribution trees are also explained. This session is applicable for network engineers involved in either service-provider or enterprise network environments.


PIM Multicast Routing
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This presentation focuses on the internals of the PIM multicast protocol. It is important to understand the fundamentals of the protocol to be able to properly design, implement and troubleshoot multicast networks. This presentation covers the detailed mechanisms associated with the operation of both dense and sparse modes of the PIM protocol. This includes details on concepts such as RPF forwarding, flood and prune, joining the shared tree, registering sources, switching to the shortest-path tree, and more. Each of these topics is presented using numerous step-by-step examples that explain how the multicast state is created and maintained by the router. Attendee will gain a solid understanding of how the PIM protocol operates. They will also be able to describe the step-by-step process by which multicast forwarding state is built and maintained in the router. Most importantly, the attendee will have developed an ability to read, interpret and understand this forwarding state that is kept in the Multicast Routing (mroute) Table. The ability to interpret this state information is "crucial" when attempting to debug a PIM multicast network.


Deploying IP Multicast
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This presentation is an updated version of last years very popular "Deploying IP Multicast" presentation and will cover numerous aspects of deploying IP multicast in both enterprise and service provider networks. Topics covered include updated sections on multicast in campus environments, the use of auto-RP, BSR, and Anycast-RPs along with sizing and placement of rendezvous points. In addition new sections on router/switch multicast performance and architectures, multicast traffic engineering as well as future multicast technologies will be presented. Attendees will gain valuable knowledge and tips on how to best deploy IP multicast in a network. This is a must session for any network engineer or administrator planning on deploying IP multicast in either an enterprise or service provider network.


Advanced IP Multicast Routing
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This session covers the protocols and topologies associated with interdomain multicast routing, detailing the operation of MSDP and MBGP as they relate to PIM. The session explains the fundamentals of MBGP and MSDP along with their basic configurations. Numerous examples with regard to interdomain multicast topologies are presented; single-homed stub network with and without MBGP, single-homed stub network with internal RP and using a providers RP, multihomed non-transit network, multihomed transit network, and so on, with configuration examples for both the provider and customers. The session also details the applicability and configuration of auto-RP and BSR as they relate to the interdomain space. Also, MSDP application examples for anycast-RP are presented in detail. This session is applicable for network engineers involved in service provider network environments and enterprises requiring native multicast transit.


Introduction and Update for NetFlow
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This session is designed for network managers and engineers involved in both enterprise and services provider environments. This session introduces participants to NetFlow, including how it works; the components of a NetFlow solution architecture; our partners, which include traffic analysis and billing vendors; and sample NetFlow network architectures. We'll also provide an introduction of new features and a roadmap. Both service providers and enterprise engineers will see the value of collecting and analyzing data in their environments.


The Power of SA as a SLM Tool
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The Cisco IOS software-based Service Assurance (SA) Agent is an application-aware synthetic operations agent that monitors network performance by measuring key service level agreement (SLA) metrics such as response time, availability, jitter (interpacket delay variance), connect time, throughput, packet loss, and application performance. With the increasing importance of mission-critical applications and networks linking global enterprises, customers are demanding SLAs that guarantee minimum acceptable levels of service. The challenge for the network operators is to create a reliable mechanism for accurately monitoring and ensuring contractual levels of service. Measurement features of the SA Agent built into Cisco IOS software enable customers to provide assurances for the managed or delivered services. SA Agent allows users to monitor network performance between a Cisco router and a remote device (which can be another Cisco router, an IP host or a multiple virtual storage [MVS] host). This feature enables


Staying Agile with Network Refresh—Upgrading to 12.0
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To remain agile and competitive, customers need to constantly upgrade their networks to keep pace with applications, traffic, customers, and competition in the Internet economy. Customers need to ensure that their networks are always "tunedup" to support advanced Internet applications on demand and reap lower total cost of ownership by removing capital spending spikes and appropriation delays. Attend this session to learn which new applications enhance Cisco IOS to achieve these objectives as well as a get an overview of Cisco IOS testing and the release process.


Introduction to Traffic Management and Quality of Service Technology
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Internet applications have varying requirements such as guaranteed bandwidth, low latency, and more. In this session, we focus on various traffic management and quality-of-service approaches available in today's network for handling service needs of these disparate applications. This is an introductory session targeted at both enterprise and service-provider customers.


Deploying Traffic Management and Quality of Service Technology
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Beginning with a brief update on QoS features in Cisco IOS software version 12.0T, this information-packed session details the advances in Cisco IOS QoS features, such as class-based WFQ, IP ATM CoS, and CAR, and outlines the configurations and application scenarios to deliver QoS end to end. The case studies are designed for network managers and engineers involved in enterprise and service-provider networks.


Advanced Traffic Management and Quality of Service Technology
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This talk is designed for network managers and engineers to help them identify the network QoS architecture they need in effectively managing traffic in corporate and service provider networks. It will address QoS for TCP, which represents the lion's share of traffic in today's networks, and for telephony applications.


Introduction to Wide Area Network Protocols
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The session is an introduction to WAN technologies and includes a general protocol overview, evaluation of packet, circuit, and cell-switched technologies, and a light topological overview. Attendees will be exposed to various WAN technologies, common implementations locations, and pros and cons associated with each technology. This will not include a case study, but a high-level overview of typical applications of WAN technology. This course is designed as an introduction to WAN technology for enterprise network managers and engineers.


Deploying Wide Area Network Technologies (FR, ATM, Serial)
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When deploying WAN technologies one should consider overlying protocols, types of available transports, and scalability. This session examines solutions involving bandwidth efficiency, quality of service, and security. We will discuss considerations for network planners deploying wide area transports throughout an enterprise network. We will look at specific protocol (such as Frame Relay, ATM, and X.25) deployment issues and how to optimize their use.


Troubleshooting Wide Area Network Protocols
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Debugging faults is often relevant with today's diverse network services. This session covers various debugging methodologies and the tools available on routers and WAN switches for fault debugging. The course includes discussions about faults between a router and WAN network and isolation techniques leading to resolution.


Deploying Mobile IP in Wireless Architectures
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This session is designed for network managers and engineers involved in planning, design, and deployment of mobile IP and wireless networks. This session discusses technology, products, and solutions for building secure wireless/mobile networks. Issues related to deployment of mobile IP in cellular networks, wireless LANs, mobile router environments, and mobile VPN access will be covered. This session is designed to benefit both service provider and enterprise networks.


Introduction to Wireless Technology
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This session is for engineers as an introduction to basic wireless technologies for fixed and mobile environments. The attendee will learn about radio spectrum, antenna concepts, topology, modulations and line of site and non-line of site as well as the integration with voice, video and data networks. This is oriented for enterprise or service provider users.


Deploying Multiservice Networks, VPNs and DSL in Small Enterprise Branch Offices and Small/Medium Businesses
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We will discuss deploying new-world services and solutions in small branch offices and SMBs. This includes a discussion of technologies such as VPNs, Multiservice (VoIP, VoFR, VoATM), Business DSL and Security (IPSec, firewall) along with an overview of traditional data access. After the course, the attendees should understand the many aspects of deploying new-world services for small and medium-size businesses and small branch offices locations.


Deploying Wireless LAN Infrastructure
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In this presentation, we present detailed information regarding the design and installation of wireless local area networks and wireless line-of-sight bridges. The presentation will be geared specifically toward the utilization of Cisco Aironet wireless products. Wireless LANs previously offered throughput that was suitable for many vertical applications, including retail and warehousing, but not appropriate for general network applications. With the advent of the 11 Mbps IEEE 802.11b standard, wireless networking is now a viable solution for most standard network users. Lower costs, easier installation and improved network management capabilities have also fueled broader acceptance as this market place has come of age. This presentation is targeted at systems engineers, network design engineers and network managers in both SMB and enterprise applications. We assume that participants have basic knowledge of Ethernet LAN technology. We will illustrate solutions for stand alone wireless networks, wireless networks as complements to existing wired networks and wireless building-to-building network connectivity.


WAN Router Product Update—The Intelligent Enterprise Edge
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As new applications such as e-commerce and e-learning drive network growth, the ability for the campus WAN edge to provide intelligent high touch services at high performance becomes more & more critical. This session examines the latest developments on the Cisco 7200 and 7500 series as well as new WAN capabilities on the Catalyst 6000 platforms, which meet this need. New system processor architectures are included, as well as new LAN & WAN interfaces. The session details major extensions to the network services offered on these platforms, including application recognition, QoS and security, as well as new multiservice, broadband aggregation and VPN functionality. The session is designed for those evaluating a new Cisco 7000 series system, those looking to upgrade and optimize an installed system, or those considering the new WAN capabilities on the Catalyst 6000.


Introduction to VPNs
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This session describes the technical, financial, and competitive reasons for deploying enterprise virtual private networks (VPNs), and how VPNs can successfully extend the classic enterprise WAN. The session compares the three major types of VPN - remote access, intranet, and extranet -and discusses the key technologies on which they are built. Finally the session will detail the platforms, appliances, security, network services and management systems which are required to successfully construct an Enterprise VPN.


Deploying Remote Access VPNs
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This session is targeted for network managers and engineers involved in deploying VPN applications in their corporate Network. The 2-hour technical session will focus on Remote Access VPN - replacing their traditional dial-up solution for telecommuters. By presenting the requirements of a remote-access VPN solution, various design issues will be addressed. This will be followed by a presentation of configuration and troubleshooting the new Cisco VPN 3000 Concentrator. It will focus principally on IPSec, with PPTP/MPPE and L2TP/IPSec discussed in comparison.


Advanced IPSec Deployment Scenarios
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This session will cover some advanced IPSec configurations that involve using NAT/PAT, HSRP and GRE tunnels in combination with IPSec to remote sites. It covers the common problems, the troubleshooting techniques used in solving these problems, and example working configurations. This session is primarily for designers, managers, and troubleshooters of extended corporate networks, but it is also useful for service providers deploying these services for their customers.


Advanced Topics in Enterprise VPNs and PKI
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This course will focus on the deployment of large-scale multi-functional VPNs for the Enterprise. Three key areas will be presented: PKI for the Enterprise, Large-scale LAN-to-LAN VPNs, and Integrating QOS and Voice with IPsec. Some of the specific topics covered will include deploying IPsec in large meshed and non-meshed networks, Tunnel Endpoint Discovery, facilitating routing over a VPN tunnel, deploying a PKI, and maintaining QOS across a VPN. Examples of working configurations will be reviewed. It is expected that the attendee have a solid working knowledge of IPsec and IP routing.


VPN Product Update
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This session provides an update on the latest developments in Cisco’s enterprise VPN product line. It will examine router and firewall-based advances, which help the management, functionality and performance of site-to-site VPNs. It will then discuss Cisco’s new Remote Access VPN product range, which enables the deployment of highly scalable VPN connectivity for remote and mobile workers.


Troubleshooting IPSec Design and Implementation
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A presentation detailing troubleshooting techniques for debugging IPSec implementations. The presentation covers the tools available within the IOS to help resolve issue surrounding IPSec VPN scenarios, as well as commonlyseen errors in configurations.


Introduction to Security: Securing Electronic Business
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This session is designed to prepare managers to better understand the key information security issues facing them as they transition their infrastructures to successfully compete in the Internet economy. As Internet technology revolutionizes business practices, the resulting enhancements to communication processes create increased challenges to information security. This session will help business managers understand the new threats that they are facing. The importance of correctly balancing vulnerability and risk against the goals of the business will be discussed. And the latest technologies, tools, and operational methodologies available to defend today's high performance networks will be explained. This session is designed for Network Managers and engineers involved in Corporate or Networks internal to an organization.


Deploying Secure Networks
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Deploying today's next-generation networks requires a keen eye for security issues. Unfortunately, many of today's implementations rely too heavily on the actual deployment of security products, rather than a complete understanding of how these products fit into an overall network security system. This session will present a security design and then show how that design responds while under attack. Optimizations will then be discussed to improve the network’s response to those attacks. The attacks will include high-profile threats such as distributed denial of service (DDoS) as well as a multi-phase attack an attacker might use to compromise systems and data. Attendees will leave the session understanding techniques, optimizations, and procedures that can be deployed in their current environments to increase their network’s security. This session is for network engineers focused on designing and implementing security in enterprise environments.


Troubleshooting Cisco Secure Intrusion Detection
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A presentation on troubleshooting strategies for resolving issues concerning the Cisco Secure Intrusion Detection family of products. Products covered include the Cisco Secure Intrusion Detection System, Cisco Secure Scanner and Cisco IOS software. Besides discussing the most-common troubleshooting issues seen in these products, the presentation also goes into case studies involving real-world scenarios.


Cisco Secure Firewall Product Update
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The network security industry is maturing quickly. Firewalls and firewalling is a base form of Internet security historically deployed on modified host computers, but now more often deployed on dedicated firewall appliances and integrated into the network infrastructure on routers and switches. The history of the Firewall Market will be examined and trends pointed out to help attendees better determine the appropriate current and future solutions to Firewall needs. Cisco's Firewall solutions will be presented in light of these market trends. Appliance firewalls past, present and future will be described and roadmapped, as well router and switch-based firewalls. Attendees of this session will be shown design suggestions for deploying security enforcement points throughout their networks. Examples will illustrate solutions ranging from simple device-managed solutions to policy-managed network-wide firewall configurations. This session is designed for network managers and executive staff interested in information security.


Intrusion Detection and Prevention Product Update
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Providing layered defenses in your network security architecture is critical and becoming the industry standard. This session takes a close look at the Cisco Secure Intrusion Detection System (IDS) from a technology and a product perspective. Attendees will learn how this emerging market technology is reaching the mainstream and how Cisco is maturing the technology. IDS provides around-the-clock network surveillance and enables customers to automatically intercept and respond to security breaches or malicious network content. This session provides an overview of the product, insights into recent advances made in operating IDS in switched-network environments, discussions on how Cisco is integrating this technology into the infrastructure, and reviews of our user interface and sensing direction. This session is designed for networking personnel involved in adopting and deploying security technology into the corporate network. This technology is applicable for all customer categories including enterprise, service provider, and small and medium businesses.


CiscoWorks2000 Solutions Update
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This session provides an overview of the CiscoWorks2000 product family and policy management products. Current products, new developments, and future direction will be discussed. You will learn the Cisco strategy for network management, tools that address the management of Layer 3 switching, routed WAN, measuring and evaluating service levels, deploying consistent security and QoS policies, and what the future holds for network and policy management. This session is designed for network managers, operations managers, and network planners responsible for the operation of Cisco networks.


Introduction to Service Level Management
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This session focuses on areas related to the successful implementation of management by formal service levels between service providers and end users. It aids in the understanding of business process, techniques, technologies, and design considerations when selecting and implementing a service management solution. This session is designed for network managers and IT managers who deliver services to end-user communities in their organizations.


Managing Campus LAN Environments
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This session provides an in-depth analysis of various options for enabling network management within a Cisco campus network. You'll hear details about: enabling and configuring management features within the campus devices (such as VTP, CDP, SNMP, and RMON); network design issues on where to place management interfaces; an architecture review of core campus management components; scaling and deployment issues; and problem/resolution examples of how to use new campus management tools.


Application Aware Traffic Engineering and Monitoring
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Networked applications and their impact on a network are the challenges most network managers face. This session provides a methodology for analyzing application content on the network, presents the techniques and tools for performing this analysis, and discusses the impact on network capabilities such as QoS and bandwidth management. The session looks at two examples of profiling application behavior on the network using Cisco IOS software-based services and network analysis probes. This session is designed for network engineers and network managers responsible for the performance and reliability of networked applications.


Content Networking Product Update
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This session will provide a comprehensive overview of the products that enable Content Deliver Networks (CDNs), including Cisco's Caching and Load Balancing solutions. It will cover new products from the SightPath acquisition, and an update on the Cisco Local Director, Cache Engine and Distributed Director products.


Deploying QPM in an Enterprise
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This session provides real-world examples of QoS implementations in enterprise networks and the lessons learned. Cisco has provided a rich set of QoS capabilities in Cisco IOS routers and Catalyst switches, with policy-based management provided by QoS Policy Manager (QPM). This session addresses how a user defines and optimizes policies to achieve implementation objectives. We will walk through the implementation process, including understanding the business requirements, baselining the applications and network, defining appropriate policies and QoS capabilities, and validating results. Through these case studies, we will show how various business-critical applications such as ERP, voice, custom vertical applications, and e-commerce can be given priority or premium service levels versus less-critical background traffic such as Web browsing, file transfers, and others. Methods for identifying different application traffic flows and granting higher service levels will be reviewed. Considerations of where to apply policies and QoS capabilities depending on topology and device types will be covered. Cisco “best practices” will be provided in the context of these case study reviews. Finally, the session will include a brief update on the latest capabilities available for policy-based QoS.


Introduction to Cisco Certifications and Training
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This session introduces Cisco Career Certifications and training. We'll discuss the way the program works, the types of certifications it offers, the value of certifications to individuals and companies, training offerings that support certifications, and the role of Cisco training partners. We will also discuss the exciting new Cisco e-learning training courses and virtual labs. The session is designed for Networkers attendees interested in understanding the program and how they, or their staff, can participate and benefit.


Introduction to VPN Management
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This session focuses on configuring and monitoring virtual private networks (VPNs), with an emphasis on IPSec, PPTP, and LT2P- based VPNs. Attendees will learn about the tools, technologies, and techniques for managing VPN environments and will obtain a better understanding of how Cisco management tools support intranet, extranet, and remote access VPN environments. This session is designed for network managers responsible for planning, implementing and operating VPNs within the corporate enterprise.


Introduction to High Availability Networking
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This presentation discusses the elements of high availability networking and availability management. Following an introduction on the elements of availability and availability definitions, the discussion moves to theoretical availability calculation and measuring availability. Leading causes of unavailability are then discussed in more detail with measurement and improvement guidelines. The presentation includes a case study of an organization that made significant availability improvements.


Managing Voice Over IP Networks with CiscoWorks2000 Voice Manager
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This presentation discusses the elements of high availability networking and availability management. Following an introduction on the elements of availability and availability definitions, the discussion moves to theoretical availability calculation and measuring availability. Leading causes of unavailability are then discussed in more detail with measurement and improvement guidelines. The presentation includes a case study of an organization that made significant availability improvements.


Intelligent Server Load Balancing in IBM 390 Environments: A Cisco/IBM Alliance Case Study
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With the explosive growth in IP connection and data transfer rates, large server farms are faced with increasing outage exposures and other factors limiting growth such as overloaded servers, servers down for maintenance, and unbalanced server work load distribution. Cisco MultiNode Load Balancing (MNLB) solves these problems for high-end Web and IP information servers across IBM S/390 Sysplex environments by providing continuous server availability, scaleable load balancing, optimum server selection, and non-disruptive server growth. This session discusses the components and protocols of the MNLB architecture and the interaction of these components as MNLB performs load-balancing tasks. It covers the commands and configuration options necessary to deploy MNLB as well as a recently completed lab test of MNLB at IBM in Pougkeepsie. The lab test overview demonstrates the design options required to deliver a robust intelligent load balancing and fail-over environment with MNLB in an IBM S/390 Sysplex environment. This session is designed for network managers and engineers in corporate or service provider environments who are responsible for server farm access. Although this session will focus on IBM S/390 as the target server, the technolgies discussed are extensible to Unix and NT server environments.


IPSec and SSL Security Implications for TN3270 Sessions
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As organizations migrate from SNA networks to IP backbone environments, security and privacy become major concerns. This session explores the IPSec, SSL, and TLS security protocols, and their use in protecting sensitive data transmissions. The discussion concentrates on the use of these protocols in the Cisco TN3270 Server for protecting mainframe transactions. This session is designed for network managers and engineers involved in corporate and enterprise networks.


Network Management in Mixed IP and SNA Networks Using CiscoWorks Blue
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As SNA networks migrate to TCP/IP, network management in mixed IP-SNA environments presents a challenge to network administrators and help desk personnel. CiscoWorks Blue, with its suite of products, provides a solution in such an environment that addresses the different needs, pains, problems, and skills of enterprise network administrators, help desk personnel, and mainframe operations staff. The presentation provides an overview of the solution and includes case studies and experiences of customers currently running the product. The presentation also covers troubleshooting and problem resolution provided by the tools and also discusses integration with other management tools such as Tivoli, CiscoWorks2000, CiscoView, TN3270, and others.


Content Flow Monitor/390
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This presentation describes Content Flow Monitor/390 (CFM/390), a new Cisco software product that uses SNMP under NetView for OS/390. The product allows users to monitor the resources that make up load-balancing environments. It monitors availability and collects statistics from Cisco forwarding agents and LocalDirector. It monitors availability of real and virtual servers. This session is designed for network managers and engineers who manage the load-balancing environment from the MVS host.


Deploying Server Load Balancing Technology
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This session is designed for network managers and engineers interested in planning, scaling, and supporting intranet and/or Internet server farms offering L4 through L7 services. Attendees will learn the basic concepts behind server load-balancing technologies, best design practices, and deployment guidelines. General concepts such as TCP and UDP connections mechanisms, load balancing algorithms, dispatch and directed modes, and server health management will be discussed in depth. Recommendations on how to configure, test, and deploy SLB technologies in server farms are analyzed as well. This session is designed for both service provider and enterprise audiences.


Deploying Highly Available Campus Networks
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This session covers the features and techniques necessary for deploying mission-critical, highly available networks. An increasing number of enterprise organizations are relying on their data networks and demanding near-zero unplanned network downtime. We will examine the details of specific Cisco as well as industry-standard extensions and features that help achieve this goal. We will also go into the best practices network designs, programs, partnerships, and tools within which Cisco is leading the industry in this critical area. This session is intended for network managers and engineers entrusted with building highly available enterprise networks.


Performance Metrics for MultiLayer Switches
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This session is designed for network managers and engineers involved in service-provider or large enterprise networks. The session offers a better understanding of performance and scalability metrics used in evaluating multilayer switches. Multilayer switches include services ranging from Layer 2 to Layer 7 switching. Attendees will learn how to measure a device's network ability to handle real-world performance and scalability. These design scenarios include, but are not limited to, host distribution, intermediate aggregation, and core and backbone topologies. Because designs overlap enterprise and service provider customers, this session is beneficial in understanding the scalability and performance metrics.


Deploying Campus Based Protocols
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This session focuses on a set of Layer 2 and Layer 3 protocols found within Cisco Catalyst multilayer switching products considered most popular and useful within a Cisco switched LAN environment. We'll introduce the concept of the protocol or feature and provide the mechanics of the protocol and applications in network design. Finally, we'll present the command-line-interface (CLI) commands that enable the protocol. Attendees will learn about many powerful features within Catalyst switch software and how to effectively use these features in network design. We'll discuss several examples of proper protocol applications. In addition, attendees will learn about the activities of the standards bodies, such as the IEEE 802 working group, in reference to the presented protocols. Many of the features discussed relate to effectively designing and deploying networks incorporating spanning tree protocols. This session is designed primarily for network managers and engineers within an ‘Enterprise’ audience.


Deploying L3-Enabled ATM Networks with the 8500
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This presentation will show how enterprise customers with IP/IPX in the house can transparently support their Layer 3 (L3) services over ATM clouds in the MAN/WAN, a scenario that is becoming increasingly common. VTOA, MPLS VPN and IP Multicast over ATM are some of the services that can benefit from the high bandwidth and strict QoS of ATM coupled with the network scalability of IP. The Catalyst 8500 allows this unique integration of technologies, thereby providing greater value now, and investment protection in the future, to our enterprise and SP customers. How it performs efficient integration of ATM and IP technologies, will be discussed in this session. This session is designed for network managers and engineers involved with enterprise networks, as well as for those dealing with service provider (SP) environments.


Cisco 7000 Family Hardware Configuration and Performance Optimization
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This session presents system architecture and configuration guidelines for Cisco 7500, 7200, and 7100 routers, with a primary focus on hardware configuration. We will explore topics such as the latest system components, data paths, bus capacity and loading, and packet buffer implementations. We will also discuss platform-specific software configuration topics such as boot sequence, switching modes, and system scalability. This session provides a solid understanding on Cisco 7xxx router configuration rules and how system configuration and performance can be optimized. This session is designed for network managers and engineers, in either service provider or enterprise environments, who are using or planning to use Cisco 7xxx routers in their networks.


Campus Switch Architecture
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This session introduces and discusses the architectural components of multilayer switches. A discussion of switching fabrics will introduce how crossbars, shared memory and bus-based architectures operate. In addition, the course includes a discussion of buffering components and switching implementations. After introducing the concepts behind switching architectures, we will explain specific examples of how these components are architected into switches, including the Catalyst 6000 family.


Troubleshooting Catalyst Switches (Part 1)
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This session is designed for network managers who manage Catalyst switches. The course provides a complete understanding of the operation of switches in today's LAN environments. In this course, you will learn about common configuration methods and mistakes, and how to identify problem areas. Troubleshooting of common problems will also be covered, allowing you to develop a systematic troubleshooting approach using several useful commands. It is focused on the command line interface of the Catalyst 5000, but is directly applicable to the Catalyst 4000 and 6000 product lines. Some of the Catalyst features covered include Spanning Tree, VLANs, 802.1q trunking, ISL trunking, and Fast EtherChannel ® technology.


Troubleshooting Catalyst Switches (Part 2)
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This session discusses methods for preventing, identifying, and resolving problems in campus networks configured with quality-of-service features and protocols. Topics include multi-layer switching, WRED, CAR, policing, and multicast, with emphasis of how Cisco products implement these features. Attendees will learn how to solve QoS-specific problems by avoiding them. This course is intended for enterprise network administrators familiar with Catalyst® 5000 and 6000 series switches and their features, and who are interested in preventing problems with QoS deployments.


Designing Scalable Mid-Sized Networks
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In this presentation, we present a structured approach to designing standards-based local area networks (LANs) for midmarket companies using the Catalyst family of stackable switches. Midmarket companies are defined as having 250 to 1000 users. While price/performance, ease of management, and scalability continue to remain key requirements, midmarket networks have evolved to supporting missioncritical applications such as e-commerce, virtual private networks (VPNs), enterprise resource planning (ERP), and IP telephony. These applications are driving the deployment of intelligent network services for high availability and high performance features that in the past were typically only seen in larger campus network designs. This presentation is targeted at systems engineers, network design engineers, and network managers catering to midmarket customers. We assume that readers have basic knowledge of Ethernet LAN technology. We develop design building blocks with well-defined price, performance, and network characteristics. Using these building blocks, we illustrate several midmarket solutions, ranging from a solution for a growing small business to a highly available Gigabit-optimized solution to support the emerging applications.


Campus Modular Switching Product Update
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Attendees will learn about the latest developments and roadmaps for the Modular Catalyst switching family, the Catalyst 4000, 5000, 6000, and 8500 product lines. The session focuses on high-level solution-oriented deployment of the Catalyst switching families, including content networking, voice, and WAN/MAN deployment. This session is designed for network managers and engineers involved in deploying switched network infrastructures.


Design Principles for DSL Based Access Solutions
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This technical session covers the different connections models "subscriber side" (PPPoA, PPPoE, RBE, bridge, routed) and the aggregation/tunnels options "trunk side" (MPLS/VPN, L2TP/L2F, IPSec). Each options/technology will be explained with pros and cons for each. At the end, a case study will be presented. This session covers both aggregation and DSL.


Design Principles for Cable Based Access Solutions
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This course focuses on real-world design of a data/voice/video network across a large cable network infrastructure. This design session will educate attendees on optimum RF and HFC characteristics in the cable plant; today's cable standards; successful design of cable networking components (CMTS, cable modems, provisioning servers, network management); and the services that can be implemented on the network, such as Internet data, VPNs, VoIP, and video. This session is designed for network managers and engineers involved in the MSO network environment.


Design Principles for Fixed Wireless Access Solutions
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This session focuses on Cisco point-to-point and point-to-multipoint broadband, fixed, wireless solutions. Attendees will learn the issues involved in designing and deploying such networks including site selection, radio frequency path analysis and link qualification. This session is designed for systems engineers and network engineers involved in service-provider and corporate/enterprise environments. Specific information on Cisco Aironet products will not be covered in this session.


Troubleshooting Analogue and Digital Dial Services
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This session presents a model for troubleshooting voiceband modem performance problems. We will begin by mapping out the components of a modem connection in the modern PSTN. We will then examine the aspects of the connection that are relevant to common modem problems such as trainup failures, lower than desired connection speeds, poor throughput, and unexpected disconnects. We will cover the use of troubleshooting tools such as client and server side status reports, Cisco IOS software debugs, and audio analysis.


Troubleshooting Cable Access Networks
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This course focuses on valuable troubleshooting techniques of the cable network design. This session will educate attendees on RF troubleshooting processes, monitoring the network for stability, isolating unstable cable modems using Cisco flap list technology (patent pending), spectrum management tools used on the cable network, as well as cable network management tools for dynamic mapping of the cable network. After this session, attendees will know how to improve the quality of their cable networks significantly. This session is designed for network engineers involved in designing and maintaining networks in the MSO environment.


Troubleshooting DSL Access Networks
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This talk will cover the troubleshooting of ADSL service deployments. Issues covered range from physical layer problems in modem negotiation to Layer 2 and 3 issues at the CPE and access concentrator, such as troubleshooting PPPoATM, PPPoE, L2TP, L2F, and SSG.


DSL Product Update
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This session provides Networkers attendees a comprehensive overview of how Cisco smart DSL solutions are enhancing the Internet experience by offering branded, personal, on-demand premium services. Cisco smart DSL solutions enable service providers to break the barriers to profitability and become primary mass market providers. This session discusses the intelligent central office and DLC broadband portfolio; broadest portfolio of industry-leading and standards-compliant CPE; and intelligent end-to-end flow through provisioning for the Cisco smart DSL end-to-end solution.


Multi Service Access Product Update
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This session explains how to take advantage of the Cisco multiservice platforms for creating a multiservice WAN architecture that enables multiservice networking today and prepares the network for new IP telephony applications. Hear how other leading Fortune 500 companies integrated their voice and data networks and the resulting business benefits.


MGX 8240 Private Line Gateway Product Update
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The recently introduced Cisco MGX 8240 carrier-class, high-density TDM-to-ATM private line gateway functions as a digital cross connect system (DCS). It can channelize and cross-connect traffic from T3 down to the DS0 level using ATM circuit emulation service (CES) protocols. This gateway enables end-to-end private line service provisioning for service providers over New World packet networks. Service providers have traditionally deployed a separate DCS infrastructure based on TDM technology for private-line services. The MGX 8240 allows service providers to evolve their private line services infrastructures to centrally managed multiservice ATM platforms. Migrating private-line services to an ATM platform provides carriers with significant cost savings by converging legacy services and data services onto a single ATM backbone architecture. This session provides a product update on solution capabilities and interfaces, as well as case studies of actual deployments. This session is designed for network managers and engineers involved in a carrier or service provider environment.


Cable Access Product Update
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This session will highlight the new cable products that Cisco is offering. Cable modems, CMTS, network management, and provisioning products will be covered, along with products obtained through recent acquisitions. Attendees will learn which products best fit into their networks for their planned service offerings. This session is designed for network managers and engineers involved an MSO environment.


Introduction to Optical Technology and Components
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In this session you will learn about the Cisco Optical Internetworking Strategy and the benefits of deploying an optical Internet. Additionally, you will learn about the key Cisco solutions and technologies to deploy a leading-edge optical Internet, such as terabit routing, wavelength routing, integrated short haul network routers, and Dense Wave Division Multiplexing (DWDM). This session is designed primarily for service providers, but will be of interest to enterprise customers interested in building high-speed optical networks.


Introduction to Real Time ATM Services
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This session is intended to familiarize the attendee with the benefits of real-time ATM services. Through the use of real-time edge gateways and MPLS the customer can interleave real-time services with traditional data services. Attendee will learn how to handle multiple service types over the same core network simplifying equipment deployment and support operations.This presentation is for the Service Provider designing network architectures for multi-service environments.


Deployment and Design Issues for IP over Optical Networks
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In this session, you will learn about configuration and troubleshooting of IP-over-optics networks. We will discuss real customer cases and the design of some complex customer networks, design tradeoffs, and configuration and troubleshooting the network. This session is intended for network engineers in service provider environments.


Deploying DWDM for Delivery of Lambda Based Networks
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In this session, we will discuss Dense Wave Division Multiplexing (DWDM) and the developments in a multiprotocol lambda switching in order to provide advanced optical services. This session is intended for network engineers in service provider environments.


Design Principles for Very Large Wholesale Dial Services
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Wholesale dial provides virtual dial ports with guaranteed port availability across large dial networks. Most of the largest dialup Internet access services worldwide are built using wholesale dial, such as AOL, MSN, Dixons Freeserve, and so on. This session explains why wholesale dial is driving the largest dial networks and shows how to architect and design such a wholesale dial network. Technologies addressed include SS7 interconnect, network access server wholesale features, port guarantees through RADIUS and resource pooling, RADIUS proxy, hosted RADIUS, deployment challenges and management, reporting, and troubleshooting.


Deploying Services over an Enabled Infrastructure
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In this session, learn how to deploy advanced services such as real-time audio and video services and highly scalable MPLS VPNs over an optical Internetworking infrastructure. Learn about the requirements to deploy these services, design parameters, and network architecture issues. This session is intended for network engineers in service provider environments.


Designing Convergent New World Networks for Greenfield IXCs
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This presentation focuses on the design and deployment of multiservice networks for the new vertical market; IXCs. We'll focus on the architecture of ubiquitous intelligent networks to provide scalable, flexible services for end users with the lowest-possible operational support requirements. Attendees will learn the basic principles of designing networks for scale and equipment re-use. Case studies will be presented to show sample architectures and the benefits of each. This session is designed for network engineers involved in the design and deployment of networks for Greenfield IXCs.


Advanced Optical Technology and Concepts
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In this session you will learn about some of the new innovative optical technologies being developed and deployed on high end routers and switches. Topics that will be discussed include integrated ITU optics, OC-192 very short reach (VSR) optics and an overview of the optical technologies being considered for the new 10 Gigabit Ethernet standard. This session is intended for network engineers in service provider environments.


MGX 8800 Series Multi Service Wide-Area Switch Product Update
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This session is designed for network managers and engineers involved in carrier or ISP network environments. The session will focus on the wide-area edge switch MGX 8800 architecture (hardware and software), features, services supported, customer list and roadmap. Attendees will learn about the wide-area aggregation device, IP+ATM architecture, and application examples. The session will cover MGX product line extensions and is directed toward the service provider audience.


Optical Solutions Product Update
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In this session, you will learn about updates to the Cisco 12000 series of family high-end routers. Also covered will be the new members of the Cisco optical portfolio, which have come on board through recent acquisitions. (Monterey, Cerent, Pipelinks and Pirelli). This session is for people interested in building high-speed optical networks.


DEN Based Object Modeling and Schema for Policy Based Networking
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This session will focus on providing an overview of DEN and how it can be used to develop models of network elements and services for policy-based networking. DEN is an object-oriented information model that describes the configuration and management of network elements and services, as well as other components of a managed environment, in terms of objects and relationships between those objects. It is an important standard that is influencing multiple standard bodies. Attendees of this session will learn what DEN is, and how Cisco is using DEN in their products. Attendees will also be introduced to Cisco extensions of the DEN framework that are used to model Cisco-specific devices and services. Specific examples in policy-based networking, such as DiffServ QoS and IPSec, will be examined. This session is intended for network managers, engineers and consultants of Service Providers as well as Enterprises that are involved in planning and managing their networks using policies.


Business Transformations, New IT Architectures
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This session is designed to provide the IT professional with an understanding of the top-to-bottom architecture framework required to support e-business. We will explore the different components of the framework, identifying which components are strategic and why. We will also outline how this framework can be used to help organizations evaluate their current infrastructure and create a roadmap of initiatives designed to enable an organization to meet its business goals.


E-Commerce Networking
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In this session you will learn about the Cisco end-to-end e-commerce network solution. Today's e-commerce site requires a scalable, secure, and highly available network infrastructure to deliver high volume commerce transactions quickly and efficiently to customers. An overview of the network components, intelligent services, and network design issues required to build a robust e-commerce site will be provided.


Networking for E-Learning
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This session is designed to address the network infrastructure issues associated with deploying e-learning. We will take a look at e-learning deployments, including Cisco's own, that provide insight into each solution. You will learn to identify the business drivers and the resulting networking solutions that will help ensure the success of your company's e-learning rollout. The session is designed for network architects, network managers and IT managers involved in network planning for enterprise applications.


Networked Supply Chain Management
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This session is designed to address the network infrastructure issues associated with deploying supply-chain management applications. Supply-chain management is a critical component of an organization's e-business strategy. Following the current wave of e-commerce deployments, businesses will be focused on integrating their back-end processes more closely with suppliers and partners in order to meet increasing customer demands. In this session, we will discuss how different supply-chain integration strategies will drive network infrastructure decisions. We will discuss different solutions, including VPNs, private networks, and Web access over the Internet, as well as advantages and disadvantages of each one. We will also take a look at some supply-chain deployments, including Cisco's own, that provide insight into each solution. You will learn to identify the business drivers and the resulting networking solutions that will help ensure the success of your company's supply-chain management roll-out. The session is designed for network architects, network managers and IT managers involved in network planning for enterprise applications.


Requirements for New World Customer Care
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This session addresses network and communications infrastructure issues associated with deploying New World customer-care applications. New World customer-care solutions are a critical component of an organization's e-business strategy. In this session, we will discuss how the traditional call center is evolving into an intelligent IP contact center, where customer contact and exchange of information may be by telephone, Web, e-mail, chat, voice over IP, and ultimately a video conversation. With New World customer care, remote customer service agents can work from almost anywhere; from the central call center, a remote call center, and ultimately from a home office—over the network. All with easy access to customer information, regardless of location. We will review a framework for New World customer care-solutions and review the components of scalable and reliable contact management software. We will also look at some customer care deployment strategies, including Cisco's own roll out. You will learn how to identify the business drivers and appropriate network solutions to help you successfully drive your company's new world customer care deployments. This session is designed for enterprise network managers, IT architects, and telecom managers who are planning customer care deployments.


Internet Hosted Applications: Markets and Technology
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This session focuses on the trends in the application service provider space, on architecture models, and partnering models. It will explore the network and customer infrastructure requirements. It reviews the ASP operation support system framework, requirements, and potential solutions. It is intended for IT professionals who offer, or are planning to offer, application services; and for professionals who anticipate delivering applications using such a service.