| Session Number: 610 |
| Session Name: Future of Service |
| Level: 1 |
| Duration: 2 hours |
| In this session, Cisco's Customer Advocacy group will present its 21st century service vision to help you meet your business challenges and enable competitive advantage. The combined forces of market dynamics, technology convergence, and a global competitive landscape continued to increase demand for support services as a means of managing IT complexity, resource limitations, and business growth. To meet these challenges, customers require a flexible, global support model that builds IT skills, delivers just-in-time knowledge, and supports the worldwide network of your global business. |
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