Cisco ICS 7750 Compatibility Matrix: 

UPDATED 3/1/05

Cisco ICS 7750 System Software

Cisco CallManager Release

Cisco Unity Release

Cisco Customer Response Solutions Release

IPCC Express

 

3.2(x)

3.3(2)

3.3(3), 3.3(4)SR2

4.0(2a), 4.0(2a) SR1

3.1(5), 3.1(6)

4.0(1), 4.0(2)

4.0(4)

2.2(5)

3.0(1), 3.0(2)

3.1(3) SR2

3.5(2) SR1

2.5.0

x

     

x

x

 

x

x

   

2.6.0

 

x

   

x *

x

 

x

     

2.6.1, 2.6.2

 

x

x

 

x *

x

 

x

     

2.6.2

   

x

x

   

x

   

x

x

Note
*    = In order for Cisco Unity 3.1(5) or Cisco Unity 3.1(6) to interoperate with Cisco CallManager 3.3(x), TSP 7.0(1) or above is required. Unity 4.0(1) ships with TSP 7.0(1).

ICS 7750 software releases supported - Releases 1A, 2A, 1B, and 2B:

Release 1A

Release 2A

ICS System Software 2.6.2 ICS System Software 2.6.2
CallManager 3.3(4) SR2 CallManager 4.0(2a)
CallManager CSA 4.0.2.629-1.1.6-k9 CallManager CSA 4.0.2.629-1.1.6-k9
Unity Voice Mail and Unified Messaging 4.0(4) Unity Voice Mail and Unified Messaging 4.0(4)
Unity CSA 4.0.3.720-1.1.4-k9 Unity CSA 4.0.3.720-1.1.4-k9

 

Release 1B

Release 2B

ICS System Software 2.6.2 ICS System Software 2.6.2
CallManager 3.3(4) SR2 CallManager 4.0(2a) SR1
CallManager CSA 4.0.2.629-1.1.6-k9 CallManager CSA 4.0.2.629-1.1.9-k9
Unity Voice Mail and Unified Messaging 4.0(4) Unity Voice Mail and Unified Messaging 4.0(4)
Unity CSA 4.0.3.720-1.1.4-k9 Unity CSA 4.0.3.720-1.1.4-k9
IPCC Express 3.1(3) SR2 IPCC Express 3.5(2) SR1

CallManager 4.0 Support Specifics:

Exceptions (CallManager 4.0 Features Supported Only with an External Gateway or Router):

Due to hardware limitations of the System Processing Engine (SPE) 310 and Multiservice Route Processor (MRP) 300 series, you must use an external voice gateway such as the Cisco 1760-V product, or the appropriate external multiservice Cisco 1700, 2600, or 3700 series router or voice gateway product to support the following features that require gateway software compatibility. These Exceptions are related to the new call processing features introduced in CallManager 4.0.

  • Malicious Call Identification (MCID) supplementary service
  • Enhancements for Q.SIG feature set
  • Multi-Level Precedence and Preemption (MLPP)
  • In-band DTMF Relay (per RFC 2833) over MTP
  • Voice security support

For more details, see Product Bulletin 2363:
http://www.cisco.com/en/US/products/hw/voiceapp/ps967/prod_eol_notice09186a00801da20e.html


Multiservice Route Process (MRP) IOS information:

MRP IOS image: 12.3(7)XR3

IOS release note for the ICS 7750:
http://www.cisco.com/univercd/cc/td/doc/product/software/ios123/123relnt/ics7750/index.htm

IOS 12.3(7)XR release note:
http://www.cisco.com/univercd/cc/td/doc/product/software/ios123/123relnt/ics7750/rn7750xr.pdf

IOS Software Center site for the 12.3(7)XR3 image:
http://www.cisco.com/cgi-bin/Software/Iosplanner/Planner-tool/iosplanner.cgi?get_crypto=&data_from=&hardware_name=ICS7700&software_name=&release_name=12.3.7-XR3&majorRel=12.3&state=:HW:RL&type=Early%20Deployment

Guide for installing all the components in the ICS 7750 with links to document sections.
http://www.cisco.com/univercd/cc/td/doc/product/voice/ics/icsmap.htm#wp1020544