Customer Voice Portal (CVP)

With CVP 3.0 updates to software are no longer provided through the Hot Fix process. A new process is in place that provides Engineering Specials (ES) for specific issues and Service Releases (SR) for general upgrades.

The ICM data sheet titled "Cisco Software Support Release Methodology for Cisco ICM and Cisco IPCC Enterprise and Hosted Editions" (right-click, Save As to download) describes the ES and SR processes. While this data sheet describes the ICM processes, this information also applies to CVP 3.0. Refer to the ICM data sheet for more information about Engineering Specials and Service Releases.

Note: The Hot Fix process still applies to ISN release 2.1 and previous releases.

Cisco Customer Voice Portal (CVP) 3.1(0)

Cisco Customer Voice Portal (CVP) 3.0(0)

Cisco Internet Service Node (ISN) 2.1(0)

Cisco Internet Service Node (ISN) 2.0(0)

Cisco Internet Service Node (ISN) 1.0(1)