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Tools & Resources
Technical Support Advisor
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Technical Support Advisor Retirement FAQ
| When will the Technical Support Advisor (TSA) be retired? |
| The tool will be removed on Friday, July 7, 2006. |
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| Are there other tools that provide the same or similar functionality as TSA? |
| The TAC Case Collection tool can help you
interactively diagnose common problems involving hardware, configuration, and performance issues.
Or visit the Technical Support documentation page for your product or technology. |
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| What happens to my “saved devices” I stored in the tool? |
| All information saved by users of the tool will be deleted. For further details, please refer to the Cisco Privacy Policy. |
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| What if I have more questions regarding the retirement of this tool? |
| Please send an email to tsa-support@cisco.com. |
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