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    Deploying and Operating Cisco EGW 2200 Applications
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You Are Here: Planning Cisco EGW 2200 Applications Overview
 
Planning TOC
Getting Started with Planning
Planning Tasks

Assessing the Readiness of Your Network

Identifying the Components You Need
(Compatibility Matrix)
Planning Redundancy
Planning Installation
Planning Provisioning
Concepts for Planning
Cisco EGW Applications Overview
Cisco EGW 2200 Overview
Interwork DPNSS PBXs with Cisco CallManager
Cisco Unity Voice Messaging
Tandem Signaling and Toll Bypass
Overview of DPNSS
Overview of QSIG
Other Documentation
Acronyms
 
 
Cisco EGW 2200 Applications Overview

Introduction
Key Features
Application Summaries


Introduction

Cisco EGW 2200 Enterprise Gateway supports a group of enterprise business applications that allow you to migrate from legacy TDM-based voice networks to IP-based telephony (IPT). Using the Cisco EGW 2200 Enterprise Gateway, you can:

  • Interwork DPNSS PBXs with Cisco CallManager—The Cisco EGW 2200 allows you to transition DPNSS PBX networks to IPT with Cisco CallManager by interworking signaling and features between the TDM and IP-based voice networks. Multiple Cisco CallManager clusters are supported.
  • Attach Cisco Unity voice messaging to legacy DPNSS or QSIG PBXs—You can attach Cisco Unity to DPNSS or QSIG PBXs, allowing you to take advantage of its advanced messaging services. The Cisco EGW 2200 interworks the TDM-based signaling with Cisco Unity's SIP interface, providing auto-attendant and message waiting indicator services to end users with QSIG or DPNSS PBXs.
  • Provide Tandem Signaling and Toll Bypass ServicesYou can replace a legacy DPNSS or QSIG TDM mesh network with an IP communications network. Doing so permits you to take advantage of the cost savings provided by toll bypass networks, and can offer important services such as policy-based routing, centralized dial plan provisioning, and tandem PBX replacement. All DPNSS and QSIG features are supported transparently.

These applications can be implemented individually or in combination (see Figure 1 below). Optionally, any business application can include a centralized PSTN interconnect to the public switched telephone network (PSTN) through a PRI ISDN trunk.

Note: The illustration shows the use of a gatekeeper and the registration, admission, and status protocol for the H.323 interface between Cisco EGW 2200 and Cisco CallManager. The gatekeeper is optional; small networks can use H.323 direct mode without a gatekeeper.

Figure 1. Combination of IP PBX, Cisco Unity Voice Messaging, and PSTN Interconnect Applications

An optional gatekeeper provides registration services for the H.323 gateway endpoints of the Cisco CallManager and Cisco EGW. A voice-enabled access router serves as a transit point ("DPNSS media gateway") between the TDM and IP-based PBX networks. A voice-enabled access router serves as a transit point ("PSTN media gateway") between the IP network and the PSTN PRI ISDN trunk The Cisco EGW provides the signaling, call control, and DPNSS interworking that allows the advanced DPNSS calling features to operate transparently across both types of PBX.  An optional gatekeeper provides registration services for the H.323 gateway endpoints of the Cisco CallManager and Cisco EGW. The Cisco CallManager is the software-based call-processing component of the Cisco IP telephony solution A Cisco CallManager cluster is a set of Cisco CallManagers sharing a single database. The cluster serves as an IP PBX The Cisco CallManager is the software-based call-processing component of the Cisco IP telephony solution The Cisco CallManager is the software-based call-processing component of the Cisco IP telephony solution You manage the Cisco EGW through a browser application. A voice-enabled access router serves as a transit point ("DPNSS media gateway") between the TDM and IP-based PBX networks. XML-enabled IP phones provide advanced calling features. DPNSS interworking provided by the Cisco EGW assures feature transparency across TDM and IP PBXs and Unity and TDM PBXs XML-enabled IP phones provide advanced calling features. DPNSS interfaces are terminated on the gateway. DPNSS call control messaging is backhauled to the EGW using Sigtran protcols (DUA and SCTP).. The EGW uses MGCP for bearer control of the gateway. Interfaces provide advanced calling features: H.323 (intercluster trunk), CTI message interface, AXL for database lookup, and XML for visual notifications on user IP phones Real-Time Transport Protocol between media gateway and Cisco CallManager cluster or Cisco Unity. Call registration, admission, and status (part of H.323) Call registration, admission, and status (part of H.323) The PRI ISDN trunk terminates on the gateway. Call control messaging is backhauled to the EGW using Session Manager (SM) and Reliable UDP (RUDP). The EGW uses MGCP for bearer control of the gateway. A Session Initiation Protocol (SIP) interface supports advanced messaging. Cisco CallManager interfaces with Cisco Unity using SCCP (Skinny Call Connection Protocol). Public Switched Telephone Network Cisco Unity provides advanced unified voice messaging. Cisco Unity provides advanced unified voice messaging.

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Key Features

The Cisco EGW 2200 provides the following key features:

  • The Cisco EGW 2200 applications run on select Intel-based Cisco platforms Media Convergence Servers (Cisco MCS). These are the same platforms used by other AVVID products.
  • Simplified installation, provisioning, and management of key components on the Cisco EGW 2200 through use of Cisco's network appliance model:
    • Software is preloaded and configured on first use through configuration wizards.
    • Provisioning and administration are done using browser-accessible applications.
    • Upgrades are browser-accessible with electronic notification of new releases.
  • Support for the most commonly used DPNSS calling features (based on BTNR188 Issue 5):
    • Add-on Conference
    • Basic call
    • Call Back When Free
    • Call Back When Next Used
    • Call Forward
    • Call Hold
    • Call Offer
    • Call Redirection
    • Call Waiting
    • Calling Name Display
    • Centralized Operator
    • Diversions
    • Extension Status
    • Loop Avoidance
    • Message Waiting Indicator
    • Night Service
    • Non-Specified Field
    • Route Optimization
    • Three Party Service: Shuttle, Transfer, and Add-on

Note: When DPNSS features are interworked between a legacy DPNSS PBX network and Cisco CallManager, the implementation of those features mimics the implementation of the features in a DPNSS network. For details and any exceptions, see Overview of DPNSS Features.

The Cisco EGW 2200 also provides these other capabilities:

  • Call routing and number analysis
  • Call limiting, so that you can specify a call limit (maximum number of calls) on the media gateway, H.323 interface to Cisco CallManager, or the Unity SIP interface
  • Policy-based routing including:
    • Direct routing
    • Time-of-day routing
    • Holiday routing
    • Percentage-based routing
  • Attachment of Cisco Unity unified messaging products to DPNSS and QSIG PBXs, providing Auto Attendant and Message Waiting Indication services.
  • Ability to serve as a centralized access point to the PSTN using Cisco AS5000-series gateways
  • Availability in single or continuous service dual (active/standby) configurations
  • Standards that conform to best practices recommended for PBX to IP migration

Application Summaries

IP PBXInterwork DPNSS PBXs with Cisco CallManager

This application provides a transition to IP telephony by adding an IP PBX Cisco CallManager cluster that can interwork with your existing DPNSS PBXs.

>> More details and illustration

Cisco Unity Voice MessagingAttach Cisco Unity to Legacy DPNSS or QSIG PBXs

Cisco Unity advanced voice messaging (voice mail, unified messaging, and auto attendant ) can be added to DPNSS or QSIG TDM PBXs. The Cisco EGW provides signaling interworking between Unity's Session Initiation Protocol (SIP) interface and the TDM PBXs. TDM PBXs can be either DPNSS or QSIG, but not a mix.

You can also add Cisco Unity messaging to your IP PBX application. In the case of the IP PBX, the Cisco EGW provides signaling interworking for Unity's SIP interface and for the Cisco CallManager's H.323 interface to the DPNSS or QSIG PBXs.

>> More details and illustration

Tandem Signaling and Toll BypassDeploy TDM PBXs over IP network

In this application, TDM PBXs are IP-enabled through use of a voice-enabled router referred to as a DPNSS or QSIG media gateway. For TDM PBX-to-PBX calling, signaling is backhauled to the Cisco EGW which performs call setup. Unlike applications with TDM and IP PBXs, this application does not require DPNSS or QSIG interworking between the TDM and IP worlds. Instead, it uses transparent transmission of the signaling from one PBX to another over the IP network. The Cisco EGW performs call control between the TDM PBXs on the IP network, and can provide advanced centralized call routing that simplifies PBX network dial plans. All DPNSS and QSIG features are supported transparently.

Using the IP communications network provides improved, simplified central call control and toll bypass.

TDM PBXs can be DPNSS or QSIG, but not a mix.

>> More details and illustration

(Optional with Any Application) PSTN InterconnectAdd PSTN Access

You can provide PSTN access for the PBXs by having the Cisco EGW serve as a gateway to the PSTN through a PRI ISDN trunk. The trunk is terminated on a separate media gateway (referred to as a PRI gateway).

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Last updated: 25-Jul-2005 11:31 AM