Cisco Unified Communications System IP Telephony for Small and Medium Business 7.0(1)
Guest
Implement TOC
Small Business: Install and Configure System Components
Medium Business: Install and Configure System Components
Introduction to Troubleshooting

Introduction to Troubleshooting

This topic describes how to develop a system-level troubleshooting methodology as you install and configure a Cisco Unified Communications network for the first time. It also provides recommendations for preparing and documenting the network that may assist you in diagnosing and isolating problems when they occur. This topic contains the following sections:

System Troubleshooting Methodology

Conduct User Acceptance Testing