Cisco Unified Communications System IP Telephony for Small and Medium Business 7.0(1)
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Cisco Unified Communications System Overview
Small Business: Unified Communications 500 Series
Medium Business: Cisco Unified Communications Manager Express Solution

Deployment Models for Small Businesses

Unified Communications 500 Series supports the deployment models shown in Table 2.

Table 2 Cisco Unified Communications 500 Series for Small Business Deployment Models

Deployment Model
Description

Single-Site Unified Communications System with Teleworker Set Up

This model supports up to 48 IP phone user deployments for small and medium businesses (SMB). The solution consists of Cisco Unified Communications 500 Series, companion Catalyst Express 500 series LAN switches, and wireless networking solutions.


Single-Site Unified Communications System with Teleworker Set Up

The single-site model is designed for small businesses and supports up to 48 users located in main office, home office and mobile worker.

Figure 2-3 shows an example of this model.

Figure 1 Single-Site Model - Cisco Unified Communications 500 Series

Organization Suitability

The single-site model is suitable for small business operations that reside at one site and that need basic call processing and basic messaging and conferencing.

Design Characteristics

The single-site model is designed to be locally managed and administered. It can operate on a wired or wireless LAN. Local and long distance calling is achieved through gateway connectivity with the PSTN by various combinations of T1/E1 BRI.

User Roles and Endpoints

The single-site model provides flexible communications features for operators and administrative assistants. There are some executive phones, some of which are video-capable. Most other employees use digital telephones, including wireless telephones, and a voice messaging system, which this model also provides.

Some users may require mobile phones. This model provides on-campus device mobility features for these users. It also supports remote home office and remote mobile users.

Supported Applications

The single-site model supports applications that provide a wide array of advanced features. These applications include:

Call Control

Cisco Unified Communications Manager Express

Cisco Unified Communications 500 Series for Small Business (designed specifically for business with under 50 users)

Voice Mail and Messaging

Cisco Unity Express

Wireless and Mobility

Cisco 500 Series Wireless Express Access Point and Controller

Network Management

Cisco netManager Unified Communications

Infrastructure

Catalyst Express 500 Series Switches

Cisco 871W ISR