Cisco Unified Communications System IP Telephony for Small and Medium Business 7.0(1)
Guest
Prepare TOC
Cisco Unified Communications System Overview
Small Business: Unified Communications 500 Series
Medium Business: Cisco Unified Communications Manager Express Solution

Cisco Unified Communications System Overview

Unified Communications System for small and medium business provides advanced communication solutions that allow small and medium businesses to enhance its performance and productivity with simple, scalable, and cost-effective solutions. Unified Communications System for small and medium business provides a unique, comprehensive business communications solution that tightly integrates voice, data, video, wireless mobility, and system management applications into intelligent network communications solutions.

Cisco Unified Communications bring all voice, data, and video communications together, thereby managing one single network is less expensive and easier than running separate networks. It includes Cisco Unified Communications applications and hardware, including the full line of Cisco Unified IP Phones and networking solutions that are made available to small and medium businesses. With secure "anytime, anywhere" access; businesses can communicate more effectively with customers and employees. The solutions are easy to deploy and use, and it scales to accommodate business growth.

Call processing is the basis for all the telephony services and it includes features such as dial tones, call transfer, hold, conferencing, calls parking, and so on. The two Unified Communications Systems that provide these basic phone features and other business communication features for small and medium business are:

Unified Communications 500 Series for Small Business

Cisco Unified Communications Manager Express Solution

Key benefits and features of the Unified Communications System for small and medium business:

Keeps cost under control

Improves productivity of Employees

Achieve Customer Satisfaction

Voice, data, and video communications into single network

Easy to deploy, easy to use, and highly scalable as business grows

Built-in voicemail and integrated messaging

Video communication

Call processing

Integrated security