Cisco Unified Communications System for IP Telephony Release 5.1(1)
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Using Network Monitoring Tools
Troubleshooting Daily Operations

Using Network Monitoring Tools

The Cisco Unified Operations Manager provides a consolidated view of the entire Cisco Unified Communications infrastructure and presents the current operational status of each element in the network. It continuously monitors the current operational status of elements such as Cisco Unified CallManager, Cisco Unified CallManager Express, Cisco Unity, Cisco Unity Express and Cisco Unified Contact Center Enterprise, as well as Cisco gateways, routers, and IP phones. The Cisco Unified Operations Manager also provides diagnostic capabilities for faster trouble isolation and resolution.

On a day-to-day basis, operations personnel and network administrators are likely to use the following network monitoring tools:

Cisco Unified Operations Manager Monitoring Dashboards to monitor devices throughout the overall IP telephony network deployment.

Cisco Unified Operations Manager Diagnostics to solve IP phone and connectivity problems.

Cisco Unified Operations Manager also offers additional functions for tracking adds, moves, and changes of IP phones, graphing performance data and generating a variety of reports. For complete information on employing the Cisco Unified Operations Manager to monitor your IP telephony network deployment, see the Cisco Unified Operations Manager documentation Opens new window.