Cisco Systems validates Cisco Unified Communications systems by designing, installing, configuring, and testing hardware and software to achieve a predictable, effective, and reliable system. The intent of system testing is to validate the seamless interoperability and stability of the components that make up a complete and optimized Cisco Unified Communications system.
Testing performed for Cisco Unified Communications includes (but is not limited to) the following:
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Installation, Upgrade, and Usability Testing—To verify software installation and upgrades at the system level and usability for system components
•End-to-End Functionality Testing—To verify the end-to-end functionality of system components
•Basic Functionality and Feature Testing—To verify basic call flows and component features
•Customer Assurance Program (CAP) Scenario Testing—To re-create and test CAP scenarios based on TAC input
•Interoperability Testing—To verify the interoperability among system components
•Scalability Testing—To verify system functionality during scalability tests
•Performance, Load, and Stress Testing—To verify system functionality during performance, load, and stress tests
•Failover, Recovery, and Redundancy Testing—To verify system behavior during failover and recovery, and behavior in redundant configurations