Cisco offers a variety of training resources to partners. See these Cisco training websites for training on all Cisco products and technologies:
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Partner E-Learning Connection 
Quick Learning Modules
Quick learning modules (QLMs) are short e-learning modules that discuss and describe various aspects of Unified Communications systems in 15- to 20-minute timeframes. The QLM training page is available at Cisco Unified Communications Systems Quick Learning Module Series .
Note The QLM modules on this page will start playing immediately when you click the topic links. Use the controls at the bottom of the page to pause or stop.
The QLM modules have the following topics:
•Unified Communications Architecture
–Unified Communications Systems Release Approach
–Unified Communications Architecture Focus Areas
•Unified Communications Installation and Upgrade
–Deploying DHCP Server on Unified CallManager 5.0
–Unified CallManager 5.0 Directory Integration
–Deploying AutoQoS on Wan Routers
–Unified Communications Deployment Methods
–Unified Communications IP Telephony Architecture
–Unified IPCC 7.0 Enterprise Deployment Models
–Unified IPCC Express 4.5 Deployment Models
–Unified Communications IP Telephony Deployment Models
–Unified Communications QoS for Security
–Unified Communications RSVP Overview
•Unified Communications Troubleshooting
–Unified Communications Systems Approach to Troubleshooting
Cisco Learning Partner Courses
Cisco Learning Partners, Cisco Learning Solutions Partners, and their sponsored organizations are the authorized commercial source for Cisco training. These courses are created by Cisco product teams and certified Cisco instructors. They are available in instructor-led or live e-learning lab-based formats as well as custom online learning options. For a list of Cisco Unified Communications and other related courses, see the resource page at IP Communications Training .
Cisco Unified Communications Courses
This section contains descriptions of Cisco Unified Communications courses for account managers, systems engineers, and other sales personnel.
ASPIRE Cisco Unified Communications Workshops
•Cisco Unified Communications ASPIRE! ™ Workshop
This workshop is designed for account managers, product sales specialists, systems engineers, and sales management personnel who want to understand how to better position the business value of the Cisco Unified Communications release and its new capabilities with an executive-level audience outside the IT organization.
•Cisco Unified Communications WIIFY! ™ Workshop
This workshop is designed for account managers, product sales specialists, systems engineers, and sales management personnel who have previously participated in the two-day Cisco Unified Communications ASPIRE! ™ Workshop and who would like to reinforce those consultative selling concepts in the context of the new capabilities delivered as part of the Cisco Unified Communications release.
ANI Cisco Unified Communications Courses
•Cisco Unified Communications Deep Dive Application Selling
The challenge for the Cisco and partner account teams is to understand the relationship between technology solutions, business processes, and keys to customer business success. The Cisco Unified Communications portfolio provides structure and intelligence to business communications, enabling organizations to streamline and integrate their communications more closely with business processes, making them more competitive in their market. Cisco Unified Communications Deep Dive Application Selling teaches the account manager how to become the critical link between customer issues and Cisco solutions by recognizing the critical success factors of customer stakeholders and relating the Cisco Unified Communications solutions to the achievement of these factors.
•Cisco Unified Communications Advanced Selling
While knowledge of the technical aspects, features, and functions of products is important, positioning the business benefits of solutions is what really wins campaigns. Cisco Unified Communications Advanced Selling takes the account manager from technical knowledge to effective positioning and business application. The course leverages the account manager's existing understanding of the Cisco IP telephony portfolio to position Cisco Unified Communications as a compelling differentiator essential to businesses as they confront the business challenges of today and well into the future.
Training Videos for Cisco Unified CallManager
See Table 1 for a list of Cisco Unified CallManager training videos. These training videos require a partner login.
