Steps to Success is a Cisco methodology that outlines the tasks required to complete a successful customer engagement. To access the Steps to Success website, you must be an employee of a Cisco Channel Partner company with a unique Cisco.com user ID associated with your company. Registered users can visit the Steps for Success 
resource site for Cisco Unified Communications process flows.
Advanced Services is a Cisco service offering that provides engineering expertise and best practices.
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Registered users can visit the Advanced Services resource site for Cisco Unified IP telephony lifecycle services.
•Nonregistered users can visit the Advanced Services external site.