Cisco Unified Communications System for Contact Center Release 7.0(1)
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Cisco Unified Communications Features and Benefits Overview
Contact Center Overview

Network Management

The Cisco Unified Communications system uses the following network management products to monitor the various devices deployed in the Unified Communications system:

Cisco Unified Operations Manager

Cisco netManager

Cisco Unified Provisioning Manager

Cisco Unified Service Statistics Manager

Cisco Monitor Manager and Cisco Monitor Director

Cisco Unified Service Monitor