Cisco Unified Communications System for Contact Center Release 6.0(1)
Guest
Operate TOC
Backing Up and Restoring Components
Using Network Monitoring Tools
Operating Contact Center Systems
Troubleshooting Daily Operations

Using Network Monitoring Tools

The Cisco Unified Communications Management Suite allows businesses to actively monitor their Cisco Unified Communications solution to discover potential problems, maintain quality and user satisfaction, and help minimize service downtime. The following network monitoring tools are available:

Cisco Unified Operations Manager