Index

Prepare and Plan TOC

Introduction to Prepare and Plan

Cisco Unified Communications Features and Benefits Overview

System Definition

System Release Strategy

Service Offerings

Career Certifications

Solution Bundling

Intelligent Information Network

Business Productivity Applications

Customer Interaction Network

IP Communications

Deployment and Migration

Contact Center Overview

Contact Center Deployment Models

System Features in This Release

Planning Concepts

Deployment Types

Cost of Ownership

Capacity and QoS

Define Case Studies

Understand Your Call Flows

Determine Your Business Requirements

Use Planning Tools and Templates

Understand Your Deployment Options

Identify System Components

Review Release Matrix

Collect and Analyze Data

Create High-Level Design

Plan and Prepare for Your System Installation

Plan and Prepare for Your System Upgrade

Additional Sites and Services

Cisco Unified Communications System Demo

Index

Index

Prepare and Plan PDF

Download Site_Content_PDF

Site_Content PDF