Cisco offers a variety of training resources to partners. See these Cisco training websites for training on all Cisco products and technologies:
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Partner E-Learning Connection 
•Global Learning Partner Locator
Partner E-Learning Connection Courses
Use the following e-learning modules for information on the Cisco Unified Communications system:
•Cisco Unified Communications System Overview 
This module describes the system release approach, system components, system bundles, deployment models, and new Cisco Unified Communications 5.1(1) features.
•Cisco Unified Communications System Installation and Upgrade 
This module describes the system install and upgrade requirements, process, and best practices.
•Cisco Unified Communications Pricing and Ordering 
This module describes the pricing and ordering methodology, bundles, software subscription model, and how to create a bsic design using the Solution Expert application.
Quick Learning Modules
Quick learning modules (QLMs) are short e-learning modules that discuss and describe various aspects of Unified Communications systems in 15- to 30-minute timeframes.
View the following QLMs for information on the Cisco Unified Communications system:
•Cisco Unified Communications System Overview
This module describes the system release approach, system components, PPDIOO lifecycle, pricing and packaging, and deployment models.
•Cisco Unified Communications Installing and Upgrading
This module includes information on the reference architectures, upgrade strategies and planning upgrade steps, and functionality changes that result from an upgrade to Release 5.1(1).
Cisco Learning Partner Courses
Cisco Learning Partners, Cisco Learning Solutions Partners, and their sponsored organizations are the authorized commercial source for Cisco training. These courses are created by Cisco product teams and certified Cisco instructors. They are available in instructor-led or live e-learning lab-based formats as well as custom online learning options. For a list of Cisco Unified Communications and other related courses, see the following URL:
http://www.cisco.com/web/learning/le31/le29/learning_recommended_training0900aecd800d8552.html
Cisco Unified Communications Courses
This section contains descriptions of Cisco Unified Communications courses for account managers, systems engineers, and other sales personnel.
ASPIRE Cisco Unified Communications Workshops
•Cisco Unified Communications ASPIRE! ™ Workshop
This workshop is designed for account managers, product sales specialists, systems engineers, and sales management personnel who want to understand how to better position the business value of the Cisco Unified Communications release and its new capabilities with an executive-level audience outside the IT organization. Click the course name above for a full course description and information on how to register.
•Cisco Unified Communications WIIFY! ™ Workshop
This workshop is designed for account managers, product sales specialists, systems engineers, and sales management personnel who have previously participated in the two-day Cisco Unified Communications ASPIRE! ™ Workshop and who would like to reinforce those consultative selling concepts in the context of the new capabilities delivered as part of the Cisco Unified Communications release. Click the course name above for a full course description and information on how to register.
ANI Cisco Unified Communications Courses
•Cisco Unified Communications Deep Dive Application Selling
The challenge for the Cisco and partner account teams is to understand the relationship between technology solutions, business processes, and keys to customer business success. The Cisco Unified Communications portfolio provides structure and intelligence to business communications, enabling organizations to streamline and integrate their communications more closely with business processes, making them more competitive in their market. Cisco Unified Communications Deep Dive Application Selling teaches the account manager how to become the critical link between customer issues and Cisco solutions by recognizing the critical success factors of customer stakeholders and relating the Cisco Unified Communications solutions to the achievement of these factors. Click the course name above for a full course description and information on how to register.
•Unified Communications Advanced Selling
While knowledge of the technical aspects, features, and functions of products is important, positioning the business benefits of solutions is what really wins campaigns. Cisco Unified Communications Advanced Selling takes the account manager from technical knowledge to effective positioning and business application. The course leverages the account manager's existing understanding of the Cisco IP telephony portfolio to position Cisco Unified Communications as a compelling differentiator essential to businesses as they confront the business challenges of today and well into the future. Click the course name above for a full course description and information on how to register.
Training Videos for Cisco Unified CallManager
See Table 1 for a list of Cisco Unified CallManager training videos. These training videos require a partner login.
