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Cisco Unified Communications System for Contact Center Release 5.1(1)
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Test Bed 2
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In Test Bed 2, Unified CVP test bed, two types of call flows were tested:

•Unified Customer Voice Portal (Unified CVP) Post-Routed call flow Opens new window

•Cisco Unified Outbound Dialer (Unified OUTD) call flow Opens new window

•Cisco Unified Mobile Agent (Unified MA) call flow Opens new window