History

This technical information site and related documentation for the Cisco Unified Communications System for Contact Center Release 5.1(1) are updated periodically. Check here to find out the latest documentation release.

Release 5.1(1)

Initial Release: December 12, 2006

This release content is available at:

http://www.cisco.com/iam/unified/ipcc3/index.htm

This release includes the following:

•System Release Notes for Contact Center

•Cisco Unified Mobile Agent component

•End-of-Sale and End-of-Life information

•Updated System Test Results

•Updated Microsoft Visio Contact Center Topology Diagrams

•Updated Configuration Command Files

Release 5.0(2)

Initial Release: July 17, 2006

This release includes the following:

•New upgrade path has been specified in the Systems Upgrade Manual

•Updated System Test Results

Release 5.0(1)

This release content is available at:

http://www.cisco.com/iam/unified/ipcc1/index.htm

•Third Content Update: June 12, 2006

This update includes the following:

–Quick Learning Modules in the Training Library

•Second Content Update: May 8, 2006

This update includes the following:

–System Test Results in the Resource Library

–Information on the Solution Expert Tool, V3.3 in Use Planning Tools and Templates

–New test bed logical topologies in Microsoft Visio Contact Center Topology Diagrams

–Troubleshooting daily operations has updated Problems Caused by Password Changes

•First Content Update: April 5, 2006

•Initial Release: March 6, 2006

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