Cisco Unified Communications System for Contact Center Release 5.0
Guest
Implement TOC
Install and Configure System Components
Prepare to Configure Components
Introduction to Troubleshooting
Additional Sites and Services

Related Training

View these videos for general training on implementing Cisco Unified Communications systems:

Cisco Unified Communications System Install and Upgrade

This group of videos summarizes the system components and illustrates the uses of the reference architectures. They describe preparing and planning for an upgrade; an outline of the upgrade process; and recommendations for efficient upgrading. They also identify functionality changes and special application integration notes.

http://tools.cisco.com/cmn/jsp/index.jsp?id=50161 Opens new window

For more Cisco Unified Communications training videos, see the Training Library.