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Cisco Unified Communications System for Contact Center Release 5.0
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Microsoft Visio Contact Center Topology Diagrams
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You can download zip files containing Visio drawings of the logical and physical topologies for the contact center that are documented on the Prepare and Plan tab. Table 1 identifies the Visio drawings in each zip file.

If you need to create new Visio drawings, you can use the Cisco Visio stencils located at:

http://www.cisco.com/en/US/products/prod_visio_icon_list.html Opens new window

Table 1 Microsoft Visio Logical and Physical Topology Diagrams 

Description
Filename

Zip file includes logical and physical drawings in Test Bed 1 as listed below

TestBed1_Topologies.zip Opens new window (right-click to download zip) 6 4MB

Note If you click the link rather than right-click, the zip file may open in the secondary window but also replace the contents of this window. Use your Back button to return to this window.

Unified IP IVR Sites in Test Bed 1

Col_IPCC_CCM_Logical_ALL.vsd

Parent and Child Sites in Test Bed 1  

Col_IPCC_CCM_Logical_P&C.vsd

Site 1 IP IVR Logical Topology 

Col_IPCC_CCM_Logical_Site1.vsd

Site 2 IP IVR Logical Topology 

Col_IPCC_CCM_Logical_Site2.vsd

Site 3 IP IVR Logical Topology 

Col_IPCC_CCM_Logical_Site3.vsd

Site 4 IP IVR Logical Topology 

Col_IPCC_CCM_Logical_Site4.vsd

Site 5 IP IVR Logical Topology 

Col_IPCC_CCM_Logical_Site5.vsd

Site 6 IP IVR Logical Topology 

Col_IPCC_CCM_Logical_Site6.vsd

Site 8 IP IVR Logical Topology 

Col_IPCC_CCM_Logical_Site8.vsd

Site 9 IP IVR Logical Topology    

Col_IPCC_CCM_Logical_Site9.vsd

Site 1 IP IVR Physical Topology 

Col_IPCC_CCM_Physical_Site1.vsd

Site 2 IP IVR Physical Topology 

Col_IPCC_CCM_Physical_Site2.vsd

Site 3 IP IVR Physical Topology 

Col_IPCC_CCM_Physical_Site3.vsd

Site 4 IP IVR Physical Topology 

Col_IPCC_CCM_Physical_Site4.vsd

Site 5 IP IVR Physical Topology 

Col_IPCC_CCM_Physical_Site5.vsd

Site 6 IP IVR Physical Topology 

Col_IPCC_CCM_Physical_Site6.vsd

Site 8 IP IVR Physical Topology 

Col_IPCC_CCM_Physical_Site8.vsd

Site 9 IP IVR Physical Topology    

Col_IPCC_CCM_Physical_Site9.vsd

Zip file includes logical and physical drawings in Test Bed 2 as listed below

TestBed2_Topologies.zip Opens new window (right-click to download zip) 7.4 MB

Note If you click the link rather than right-click, the zip file may open in the secondary window but also replace the contents of this window. Use your Back button to return to this window.

Unified CVP Sites in Test Bed 2

Col_IPCC_CVP_Logical_ALL.vsd

Site 1 CVP Logical Topology 

Col_IPCC_CVP_Logical_Site1.vsd

Site 3 CVP Logical Topology 

Col_IPCC_CVP_Logical_Site3.vsd

Site 5 CVP Logical Topology 

Col_IPCC_CVP_Logical_Site5.vsd

Site 6 CVP Logical Topology 

Col_IPCC_CVP_Logical_Site6.vsd

Site 7 CVP Logical Topology 

Col_IPCC_CVP_Logical_Site7.vsd

Site 8 CVP Logical Topology 

Col_IPCC_CVP_Logical_Site8.vsd

Site 1 CVP Physical Topology

Col_IPCC_CVP_Physical_Site1.vsd

Site 3 CVP Physical Topology

Col_IPCC_CVP_Physical_Site3.vsd

Site 5 CVP Physical Topology

Col_IPCC_CVP_Physical_Site5.vsd

Site 6 CVP Physical Topology

Col_IPCC_CVP_Physical_Site6.vsd

Site 7 CVP Physical Topology

Col_IPCC_CVP_Physical_Site7.vsd

Site 8 CVP Physical Topology

Col_IPCC_CVP_Physical_Site8.vsd