What is Unified Communications?

Today's network-based business communications systems integrate multiple technologies into comprehensive systems designed to address your specific business needs.

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The Basics

Interactive Tour

Learn about the components of the Cisco solution and how you can use them to address your business needs.

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"Put the Bread in the Oven"

Subway franchises use innovative phone-based applications to improve efficiency, including phones that tell employees when to bake bread. (4:36 min)

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Voice over IP (VoIP), IP telephony, rich-media conferencing, and intelligent networks come together to provide significant cost savings and productivity benefits.

Business Case

From cost savings to simplified management of a single network, Cisco Unified Communications has specific advantages over previous systems.

Real-World Case Studies

Case studies from Sage Research highlight the return on investment and productivity gains that organizations are realizing through unified communications.

Compass Health Improves Productivity while Reducing Costs (PDF 65 KB)
Lyondell Chemical Gets a Global Communications Solution (PDF 58 KB)
Mansfield Independent School District Supports Rapid Growth (PDF 63 KB)
NCR Lowers Costs and Increases Productivity (PDF 68 KB)

> More Case Studies


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