What Do I Need for Unified Communications?

Cisco provides a rich portfolio of voice, video, and IP communications solutions designed to facilitate efficient and effective interaction, while providing the foundation for a collaborative workforce.

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IP Telephony

Run voice, data, and video communications over a single, converged network. Includes call-processing software, telephones, and endpoint devices.

Unified Communications Applications

Streamline business processes by integrating solutions including messaging, conferencing, and unified communications clients to improve communication and collaboration.

Customer Contact

Skills-based contact routing, voice self-service, computer telephony integration (CTI), and multichannel contact management help you improve your call center abilities.

Voice Network Management

These tools are designed to improve productivity and reduce total cost of ownership through automation, integration and simplification.

Communications Infrastructure

Routing, switching, and other infrastructure products include voice gateways, switches with inline power, and voice servers for media processing software.


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