Candidate Criteria: Associate Network Consulting Engineer Program
You will be hired for a specific country, most likely your home country or nearby, and may return to that AS operation office at the end of the training program. You must be willing to temporarily relocate to Brussels or another Cisco TAC location for part of the training program.
Your education and technical knowledge:
- 3 to 4 year technical degree or a degree with demonstrated work experience in a technically related position
- Technical degrees include Computer, Engineering, Sciences, Mathematics, etc.
- Desirable but not required: Cisco Network Academy graduate
Your skills
- Strong computer/network skills are desired but not required
- Strong ability to understand technical issues and apply technical concepts is required
- Passion for learning & demonstrated ability for independent study, classroom instruction and team learning
- Ability to leverage technical expertise of others
- Excellent written and verbal communication skills and strong listening skills
- Ability to clearly communicate technical concepts
- Ability to participate as a team member
- Ability to produce quality work under pressure with immediate deadlines
- Ability to take constructive feedback and make necessary changes
- Ability to give presentations to large or small groups
- Ability to adjust to a rapidly changing environment
- Ability to succeed in a highly unstructured environment
- Relevant local language capability
Responsibilities - Candidates will be expected to:
- Develop solid knowledge of baseline Advanced Services (AS) skills
- Develop knowledge as a Network Infrastructure (NI) specialist in core IP routing and switching.
- Attend and participate in technical and professional classes
- Take frequent exams to demonstrate skill levels
- Attend and participate in team activities and events
- Complete all projects and assignments on time
- Pass CCNA examination
- Pass written certification exam for CCIE written in 3 months and take the CCIE lab examination in 8 months
- Additional certifications testing - CCDA, CCNP & CCDP will be encouraged during the first 12 months
- Learn to use the AS technical and administrative tools
Long - term responsibilities (include but are not limited to)
- Support delivery of service program to major accounts
- Review network requirements and produce high and low level network designs
- Review customer Implementation / Change Management Plans
- Plan and execute complex Network Upgrade and Network Migration activity
- Troubleshoot and resolve complex customer network problems across a broad range of technologies
- Act as a technical focal point for large account network problem resolution
- Attain the CCIE certification
- Build simulated networks in test labs to resolve complex problems and compatibility issues
- Generate reusable Intellectual Capital in the form of standard customer deliverables
- Leverage and contribute to Virtual Teams
- Question ways of working and suggest improvement
