IBM, we believe technology should work for business.
That's why we use Cisco IP Telephony in our office."
When IBM moved into their new, state-of-the-art
building at Changi Business Park, they wanted a state-of-the-art telephone
system to match. And these days, that means IP Telephony - so they
contacted Cisco Systems, the world's number one provider of IP Telephony
IBM had two objectives in mind when they made
the change to Cisco IPT. First, they wanted to reduce the total cost
of ownership of their telephone network. And IPT certainly helped
them do that: because voice calls are carried on the same network
as the company's data, they're effectively free. Plus, the simplified
installation and management of IPT networks compared with old-fashioned
PABX networks has cut maintenance costs by an estimated 40%.
Secondly, IBM wanted to take advantage of the
extra functionality of IPT compared to traditional systems. Each employee's
IP telephone features complete access to IBM's global contact list,
SingTel Yellow Pages, news updates and other business applications,
available at the touch of a button. That makes for improved productivity,
smoother communication - and even happier customers.
If you still need convincing, listen to what Janet Ang, Managing Director
for IBM in Singapore, has to say:
with Cisco, IBM offers easy to install and easy to manage enterprise-class
IPT solutions. It fits into our philosophy of helping our customers
use available technology to increase business efficiency and gain
competitive advantage. And there's no better place to start than in
our own office!"
Cisco IP Telephony powers IBM's communications in Singapore. Just think how it could get people talking in your company. Start talking today. To find out more about IP Telephony and how Cisco Systems will work with you to meet your communication needs, read our white paper, "The Strategic and Financial Justification for IP Communications".