Updated July 11, 2003
May 28, 2003
Products Affected
Cisco Element Management (Cisco EMF) Version 3.2
Problem Description
The Resource Manager Essentials (RME) Add-on installation will fail if RME 3.5 is installed and Cisco EMF patch 6 is being installed.
Background
Cisco EMF 3.2 needs to support both RME 3.4 and 3.5.
Problem Symptoms
RME Add-on installation fails with the following error:
The RME-CEMF plugin will only work on systems installed with RME version 3.4. Please install RME 3.4 and try this installation again.
Workaround/Solution
The workaround is for customers to install Patch 6.1 from the CEMF Software Download page . Patch 6.1 supports both RME 3.4 and 3.5
DDTS
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|
DDTS |
Description |
|---|---|
|
CSCea86450 (registered customers only) |
RME 3.5 support |
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: