November 4, 2002
Products Affected
|
Product |
Comments |
|---|---|
|
WS-PB6-1ETH-32 |
SwitchProbe, One Port Ethernet, 32MB |
|
WS-PB6-2ETH-32 |
SwitchProbe, Two Port Ethernet, 32MB |
|
WS-PB8-4ETH-128 |
switchProbe, Four Port Ethernet, 128MB |
|
WS-PB8-8ETH-128 |
SwitchProbe, Eight Port Ethernet, 128MB |
|
WS-PB8-1TR-32 |
SwitchProbe, One Port Token Ring, 32 MB |
|
WS-PB8-SFDDIET-128 |
SwitchProbe, FDDI (SAS) and Ethernet, 128MB |
|
WS-PB8-DFDDIET-128 |
SwitchProbe, FDDI (DAS) and Ethernet, 128MB |
|
WS-PB8-1FEHDTX-128 |
SwitchProbe, One Port Fast Ethernet, HDX, TX, 128MB |
|
WS-PB8-1FEFDTX-128 |
SwitchProbe, One Port Fast Ethernet, FDX, TX, 128MB |
|
WS-PB8-2FEHDTX-128 |
SwitchProbe, Two Port Fast Ethernet, HDX, TX, 128MB |
|
WS-PB8-1FEHDFX-128 |
SwitchProbe, One Port Fast Ethernet, HDX, FX, 128MB |
|
WS-PB8-1FEFDFX-128 |
SwitchProbe, One Port Fast Ethernet, FDX, FX, 128MB |
|
WS-PB8-2FEHDFX-128 |
SwitchProbe, Two Port Fast Ethernet, HDX, FX, 128MB |
|
WS-PB8-4FE-TX-128 |
SwitchProbe, Four Port Fast Ethernet, TX, 128MB |
|
WS-PB8-4FE-FX-128 |
SwitchProbe, Four Port Fast Ethernet, FX, 128MB |
|
WS-PB8-2GELX-M-128 |
SwitchProbe, Two Port Gigabit Ethernet, LX, MMF, 128MB |
|
WS-PB8-2GELX-S-128 |
SwitchProbe, Two Port Gigabit Ethernet, LX, SMF, 128MB |
|
WS-PB8-2GESX-M-128 |
SwitchProbe, Two Port Gigabit Ethernet, SX, MMF, 128MB |
|
WS-PB6-1WANETH-32 |
SwitchProbe, One Port WAN and Ethernet, 32MB |
|
WS-PB6-1WANTR-32 |
SwitchProbe, One Port WAN and Token Ring, 32MB |
|
WS-PB8-2WANETH-128 |
SwitchProbe, Two Port T1/E1 WAN and Ethernet, 128MB |
|
WS-PB8-4WANETH-128 |
SwitchProbe, Four Port T1/E1 WAN & Ethernet, 128MB |
|
WS-PB8-2T1DETH-128 |
SwitchProbe, Two Port T1/D WAN & Ethernet, 128MB |
|
WS-PB8-4T1DETH-128 |
SwitchProbe, Four Port T1/D WAN & Ethernet, 128MB |
|
WS-PB8-2E1DETH-128 |
SwitchProbe, Two Port E1/D WAN & Ethernet, 128MB |
|
WS-PB8-4E1DETH-128 |
SwitchProbe, Four Port E1/D WAN & Ethernet, 128MB |
|
WS-PB8-2CHT1ET-128 |
SwitchProbe, Two Port Channelized T1/D WAN & Ethernet, 128MB |
|
WS-PB8-2CHE1ET-128 |
SwitchProbe, Two Port Channelized E1/D WAN & Ethernet, 128MB |
|
WS-PB8-HSSIETH-128 |
SwitchProbe, HSSI and Ethernet, 128MB |
|
WS-PB8-DS3FRM-128 |
SwitchProbe, DS-3 Frame WAN and Ethernet, 128MB |
|
WS-PB8-ATM3ETH-128 |
SwitchProbe, ATM (OC-3) and Ethernet, 128MB |
|
WS-PB8-ATMDSET-128 |
SwitchProbe, ATM (DS-3) and Ethernet, 128MB |
|
WS-PB8-E3ATM-128 |
SwitchProbe, ATM (E3) and Ethernet, 128MB |
|
WS-PB9-001-ET-128 |
SwitchProbe, One Port Fast Ethernet, HDX & One Port T1/E1 WAN, 128MB |
|
WS-PB9-002-ET-128 |
SwitchProbe, One Port Fast Ethernet, HDX & One Port T1/E1 WAN, 128MB |
|
WS-PB9-003-ET-128 |
SwitchProbe, One Port Fast Ethernet, HDX & One Port T1/E1 WAN, 128MB |
|
WS-PB-NFM |
Netflow Monitor Opt (for SwitchProbes and Cat 5K NAM with CatOS 5.4(2) or later) |
|
WS-PB-NFM-5KNAM |
Netflow Monitor Option (for Cat 5K NAM with CatOS earlier than 5.4(2)) |
|
WS-PB-VLAN |
VLAN Monitor Option |
|
WS-PB-ART |
ART Monitor Option |
|
WS-PB-FEC-TX |
FEC Monitor Option (for 4 Port FE SwitchProbes only) |
|
WS-PB-FEC-FX |
FEC Monitor Option (for 4 Port FE SwitchProbes only) |
|
WS-PB-WDC |
WAN Decompression Option (Multiport T1/E1 WAN SwitchProbes only) |
|
WS-PB-CRT |
Content Response Time (CRT) Monitor Option |
|
WS-PB-FEFDTAP-TX |
Additional Tap Kit for FEFD TX & 4FE-TX SwitchProbes |
|
WS-PB-OPTI-SPLT1 |
Additional 80/20 MM Fiber Optic Splitter for OC-3 ATM, FEFD FX & 4FE FX SPs |
|
WS-PB-FOS-80-20-S |
80/20 SM Fiber Optic Splitter for OC-3 ATM, FEFD FX & 4FE FX SPs |
|
WS-PB-FOS-60-40-M |
Additional 60/40 Multi-Mode Fiber Optic Splitter (Gigabit Ethernet) |
|
WS-PB-FOS-60-40-S |
Additional 60/40 Single-Mode Fiber Optic Splitter (Gigabit Ethernet) |
|
WS-PB-WANTAP-V35 |
Additional Tap Kit for T1/E1 WAN (V.35) |
|
WS-PB-WANTAP-X211 |
Additional Tap Kit for T1/E1 WAN (X.21 single clock) |
|
WS-PB-WANTAP-X212 |
Additional Tap Kit for T1/E1 WAN (X.21 dual clock) |
|
WS-PB-WANTAP-RS4 |
Additional Tap Kit for T1/E1 WAN (RS422/RS449) |
|
WS-PB-WANTAP-EIA |
Additional Tap Kit for T1/E1 WAN (EIA530) |
|
WS-PB-WANTAP-RS2 |
Additional Tap Kit for T1/E1 WAN (RS232) |
|
WS-PB-CAB-WAN-X211 |
Additional Tap Cable for T1/E1 WAN (X.21 single clock) |
|
WS-PB-WANTAP-RJ48 |
Additional Tap Kit for T1/D or E1/D WAN Probes (RJ48/G.703/Bantam) |
|
WS-PB-HSSI-TAP |
Additional Tap Kit for HSSI WAN Probe |
|
WS-PB-DS3ATM-TAP |
Additional Tap Kit for DS-3 ATM Probe |
|
WS-PB-DS3-TAP |
Additional Tap Kit for DS-3 ATM & DS-3 Frame WAN Probes |
|
WS-PB-E3-TAP |
Additional Tap Kit for E3 ATM and E3 Frame WAN Probes |
|
WS-PB-RACKMNT |
Shelf for Rack Mounting (holds 5 PB6 or 3 PB7 series) |
|
WS-PB-RACKMNT-PB6 |
Rack Mount Kit for PB6 Series SwitchProbes |
|
WS-PB-FOS-RACKPNL |
Rack Mount Kit for FEFD Tap and WS-PB-OPTI-SPLT1 Kits (holds up to 3) |
|
WS-PB-FOS-RKPNL12 |
Rack Mount Kit for WS-PB-FEFDTAP-TX Tap & WS-PB-OPTI-SPLT1 Kits (12) |
|
WS-PB-WANTAP-RKPNL |
Rack Mount Kit for T1/E1, T1/D and E1/D WAN and HSSI Taps (holds up to 3) |
|
WS-PB-FETX-PWRSUP |
Power Supply for the FEFD-TX Tap Kit |
|
WS-PB-CAB-WAN-SNIF |
T1/E1 WAN SwitchProbe/Sniffer Extension Cable |
|
WS-PB-ST-ST-CPLR |
Additional ST to ST Coupler |
|
WS-PB-ST-MIC-CPLR |
Additonal ST to MIC Coupler |
|
WS-PB-DUPSC-SC-CBL |
Additional Duplex SC to SC Cable, 24" |
|
WS-PB-DUPSC-ST-CBL |
Additional Duplex SC to ST Cable, 24" |
|
WS-PB-SC-MIC-CBL |
Additional SC to MIC Cable, 24" |
|
WS-PB7-FM-ETH |
512k Flash Memory Upgrade Kit for PB7 Multiport Ethernet SwitchProbes |
|
WS-PB7-FM-FEHD |
512k Flash Memory Upgrade Kit for PB7 Fast Ethernet HDX SwitchProbes |
|
WS-PB7-FM-FEFD |
512k Flash Memory Upgrade Kit for PB7 Fast Ethernet FDX SwitchProbes |
|
WS-PB7-FM-FDDIETH |
512k Flash Memory Upgrade Kit for PB7 FDDI/Ethernet SwitchProbes |
|
WS-PB7-FM-FDDITR |
512k Flash Memory Upgrade Kit for PB7 FDDI/TR SwitchProbes |
|
WS-PB7-FM-WANETH |
512k Flash Memory Upgrade Kit for PB7 Fractional WAN/Eth SwitchProbes |
|
WS-PB7-FM-WANTR |
512k Flash Memory Upgrade Kit for PB7 Fractional WAN/TR SwitchProbes |
|
WS-PB7-FM-HSSIETH |
512k Flash Memory Upgrade Kit for PB7 HSSI and Ethernet SwitchProbes |
|
WS-PB6-MEM-32MB |
PB6 Memory Upgrade Kit to 32MB |
|
WS-PB7-8-MEM-32MB |
PB7/PB8 Memory Upgrade Kit to 32MB |
|
WS-PB7-8-MEM-64MB |
PB7/PB8 Memory Upgrade Kit to 64MB |
|
WS-PB6-INTF-ETH |
Second Ethernet Interface Kit (PB6) |
|
WS-PB7-INTF-FETX |
Second Half Duplex 100BaseTX Interface Kit (PB7) |
|
WS-PB7-INTF-FEFX |
Second Half Duplex 100BaseFX Interface Kit (PB7) |
|
WS-PB7-INTF-WAN |
Additional WAN Interface Kit (PB7), includes Tap Kit |
|
WS-PB8-INTF-WAN |
Two Additional WAN Interface Kits (PB8), includes two Tap Kits Problem Description |
Problem Description
About six years ago Cisco Systems, Inc. entered into an OEM arrangement with NetScout Systems, Inc. to add a product line of LAN and WAN probes and application software that enabled customers to monitor network traffic and isolate performance bottlenecks. To evolve the sales model to better meet today's business needs while continuing to meet customer needs, Cisco will End of Life its SwitchProbe-labeled probes and NetScout will now offer its nGenius probes direct or through channel partners to Cisco customers.
This field notice is to remind Cisco customers that Cisco will continue to support Netscout products that were obtained using Cisco, and if the customers have Cisco support agreements. Any SwitchProbe products obtained directly from NetScout will be supported by NetScout. Customers should go to Netscout to obtain a support agreement for these products.
Cisco TAC will be using the SwitchProbe part numbers to differentiate between Cisco purchased SwitchProbes and NetScout obtained SwitchProbes.
Background
The end of sale is covered by Product Bulletin, No. 1383 Cisco SwitchProbe Product Announcement.
Problem Symptoms
Listed below is the timeframe for the transfer of sales to NetScout. Customers should take this into consideration when looking at future support agreements.
|
Item |
Date |
|---|---|
|
End of Sale Announcement |
June 12, 2001 |
|
End of Sale of SwitchProbe Product Line |
July 27, 2001 |
|
Last Shipment |
August 31, 2001 |
|
End of Software and Hardware Maintenance |
July 27, 2004 |
Workaround/Solution
Customers can purchase replacements to the Cisco SwitchProbe from NetScout or their channel partners. The table below shows the Cisco part number and its corresponding NetScout part number. The TAC will use the part numbers to differentiate between Cisco obtained SwitchProbes and NetScout obtained products.
|
Cisco Part Number |
NetScout Part Number |
|---|---|
|
SwitchProbes |
nGenius Probes |
|
LAN |
|
|
Ethernet |
|
|
WS-PB6-1ETH-32 |
6010/32 |
|
WS-PB6-2ETH-32 |
6010E2/32 |
|
WS-PB8-4ETH-128 |
7301R/ET/128 |
|
WS-PB8-8ETH-128 |
7302R/ET/128 |
|
Token Ring |
|
|
WS-PB6-1TR-32 |
6020/32 |
|
FDDI |
|
|
WS-PB8-SFDDIET-128 |
7102R/ET/128 |
|
WS-PB8-DFDDIET-128 |
7102R/ET/128 |
|
Fast Ethernet |
|
|
WS-PB8-1FEHDTX-128 |
8201/ET/128 |
|
WS-PB8-1FEFDTX-128 |
8211/ET/128 |
|
WS-PB8-2FEHDTX-128 |
8221/ET/128 |
|
WS-PB8-1FEHDFX-128 |
8203/ET/128 |
|
WS-PB8-1FEFDFX-128 |
8213/ET/128 |
|
WS-PB8-2FEHDFX-128 |
8223/ET/128 |
|
WS-PB8-4FE-TX-128 |
8223/ET/128 |
|
WS-PB8-4FE-FX-128 |
8243ET/128 |
|
Giga Ethernet |
|
|
WS-PB8-2GELX-M-128 |
8911ET/128 |
|
WS-PB8-2GELX-S-128 |
8911ET/128 |
|
WS-PB8-2GESX-M-128 |
8911ET/128 |
|
WAN |
|
|
T1 |
|
|
WS-PB6-1WANETH-32 |
6050/32 |
|
WS-PB6-1WANTR-32 |
6070/32 |
|
WS-PB8-2WANETH-128 |
8702ET/128 |
|
WS-PB8-4WANETH-128 |
8704ET/128 |
|
WS-PB8-2T1DETH-128 |
8712ET/128 |
|
WS-PB8-4T1DETH-128 |
8714ET/128 |
|
WS-PB8-2E1DETH-128 |
8722ET/128 |
|
WS-PB8-4E1DETH-128 |
8724ET/128 |
|
WS-PB8-2CHT1ET-128 |
8812ET/128 |
|
WS-PB8-2CHE1ET-128 |
8822ET/128 |
|
T3 |
|
|
WS-PB8-HSSIETH-128 |
7401R/ET/128 |
|
WS-PB8-DS3FRM-128 |
8411/ET/128 |
|
ATM |
|
|
WS-PB8-ATM3ETH-128 |
8110ET/128 |
|
WS-PB8-ATMDSET-128 |
8150/ET/128 |
|
WS-PB8-E3ATM-128 |
8160/ET/128 |
|
LAN/WAN |
|
|
WS-PB9-001-ET-128 |
9001/ET/128 |
|
WS-PB9-002-ET-128 |
9002/ET/128 |
|
WS-PB9-003-ET-128 |
9002/ET/128 |
|
Options |
|
|
Software Options |
|
|
WS-PB-RSM |
NRM |
|
WS-PB-NFM |
NFM |
|
WS-PB-NFM-5KNAM |
NFM |
|
WS-PB-VLAN |
VLAN-Mon |
|
WS-PB-ART |
ART-Mon |
|
WS-PB-FEC-TX |
FEC-TX |
|
WS-PB-FEC-FX |
FEC-TX |
|
WS-PB-WDC |
321-0152 |
|
WS-PB-CRT |
CRT-MIB |
|
Tap Kits |
|
|
LAN |
|
|
WS-PB-FEFDTAP-TX |
FE/TX-TAP |
|
WS-PB-OPTI-SPLT1 |
OPT-SPLT1 |
|
WS-PB-FOS-80-20-S |
OPT-SPLT1 |
|
WS-PB-FOS-60-40-M |
321-0096 |
|
WS-PB-FOS-60-40-S |
321-0095 |
|
WAN-T1/E1 |
|
|
WS-PB-WANTAP-V35 |
V35-TAP |
|
WS-PB-WANTAP-X211 |
X21/1-TAP |
|
WS-PB-WANTAP-X212 |
X21/2-TAP |
|
WS-PB-WANTAP-RS4 |
RS422-TAP |
|
WS-PB-WANTAP-EIA |
EIA530-TAP |
|
WS-PB-WANTAP-RS2 |
RS232-TAP |
|
WS-PB-CAB-WAN-X211 |
NA |
|
WAN-T1/D or E1/D |
|
|
WS-PB-WANTAP-RJ48 |
RJ48WAN-Tap |
|
WAN-HSSI |
|
|
WS-PB-HSSI-TAP |
WAN-HSSI |
|
ATM and WAN |
|
|
WS-PB-DS3ATM-TAP |
321-0079 |
|
WS-PB-DS3-TAP |
321-0079 |
|
WS-PB-E3-TAP |
321-0097 |
|
Miscellaneous |
|
|
WS-PB-RACKMNT |
RM19 |
|
WS-PB-RACKMNT-PB6 |
RMK-6000 |
|
WS-PB-FOS-RACKPNL |
RMK-6000 |
|
WS-PB-FOS-RKPNL12 |
321-0051 |
|
WS-PB-WANTAP-RKPNL |
321-0050 |
|
WS-PB-FETX-PWRSUP |
320-0025 |
|
WS-PB-CAB-WAN-SNIF |
295-0302 |
|
WS-PB-ST-ST-CPLR |
295-0060 |
|
WS-PB-ST-MIC-CPLR |
295-0070 |
|
WS-PB-DUPSC-SC-CBL |
295-0080 |
|
WS-PB-DUPSC-ST-CBL |
295-0090 |
|
WS-PB-SC-MIC-CBL |
295-0110 |
|
WS-PB7-FM-ETH |
321-0127 |
|
WS-PB7-FM-FEHD |
321-0126 |
|
WS-PB7-FM-FEFD |
321-0125 |
|
WS-PB7-FM-FDDIETH |
321-0123 |
|
WS-PB7-FM-FDDITR |
321-0124 |
|
WS-PB7-FM-WANETH |
321-0130 |
|
WS-PB7-FM-WANTR |
321-0130 |
|
WS-PB7-FM-HSSIETH |
5321-0128 |
|
WS-PB6-MEM-32MB |
321-0039 |
|
WS-PB7-8-MEM-32MB |
321-0037 |
|
WS-PB7-8-MEM-64MB |
321-0038 |
|
WS-PB6-INTF-ETH |
6000E2 |
|
WS-PB7-INTF-FETX |
7200TX |
|
WS-PB7-INTF-FEFX |
7200FX |
|
WS-PB7-INTF-WAN |
7500WN |
|
WS-PB8-INTF-WAN |
8700WN |
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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